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DayProud.com

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DayProud.com Reports & Reviews (108)

I had the exact same experience with Dayproud as everyone else.

file and FTC complaint. File a complaint with the FTC: https://www.ftccomplaintassistant.gov/?utm_source=takeaction#crnt&panel1-1

I will also see about filing a complaint with USPS, since they are defrauding the postal service.

+4

I JUST PUT IN A FRAUD REQUEST WITH MY BANK. THIS COMPANY IS NOT LEGITIMATE.

+4

File a complaint with the FTC: https://www.ftccomplaintassistant.gov/?utm_source=takeaction#crnt&panel1-1

My experience sounds like the rest. HORRIBLE company! It took about two months to get the bra which was WAY too small. Company would not refund my money. Big scam ! Someone needs to close them down!

+3

Ordered still havent received, asked them to cancel my order, they said it shipped, tracking # not found when I tried to check. Scammers. I'm out 60 dollars. They said its delayed due to covid. I paid with PayPal, i am going to contact PayPal but above review also used PayPal and stated they didnt get money back or items purchased, fingers crossed. I'm so angry now I dont even want the bras I just want my money back. SCAMMERS

+1

Ordered 3 bras May 25 and after 6 emails about we are sorry but due to Covid-19 there is a delay...blah blah blah. I wrote them and said Covid my @$$. The longest I have had to wait for products due to Covid was 14 days. They got the wrong one! Still not products.

I ordered a bra. took over 2 months 2 receive it. I filed a fraud claim with my bank against day proud. Amazingly, I received my bra really fast after that! It's too small even though I ordered an XL. No place telling me how to return it either. I'm out $35 from this horrible company! BEWARE!

+1

I ordered a Bra from this company. Never received it. Nor will they reply to my messages.

Ordered on March 11th. Still have not received. Spent $80 and PayPal
Won’t help. Now after reading all these complaints I see I won’t want these flimsy extremely too small bras anyway!

Don't purchase from Day Proud. Their sizing charts are way off and their bras aren't cheap. They are not willing to refund my purchase, despite my following their sizing chart and ordering accordingly only to get 2 bras that would fit a typical 8 year old. They only refund the bras if they are damaged in the mail. I am not a dishonest person but this [censored]ic policy makes a person want to be dishonest.
Please share this as an effort to right a terrible policy and encourage them to refund customers in these cases. I feel robbed!

+1

DayProud refused to cancel my order even though I had requested it before it was supposedly shipped. They keep giving excuses and ask me to be patient. Like previous reviews, they did not disclosed the timeline in delaying the shipping until I started complaining. I found other similar bras on Amazon for 1/3 the price.
I keep placing comments on their Facebook Ad at https://www.facebook.com/watch/?v=695768014495119
My last email this morning to them after they keep saying to be patient:
"I told you I don’t want the product before it was shipped. You refused to cancel. I strongly requested for tracking information to be updated. You used COVID-19 as an excuse. I told you I had filed a claim with my bank, you told me to be patient and that your delay was from a promotional issue. I told you I don’t want the product. You now tell me to be patient and use COVID-19 excuse again.
I AM DONE. I WILL NOT USE YOUR PRODUCT AND IT WILL BE RETURNED COD. YOU SHOULD URGE YOUR SHIPPER TO RETURN IT TO YOU INSTEAD OF DELIVER TO ME.
THE END!"

Stay away from this company! Product origin and the time it takes to receive your merchandise are not disclosed upfront, the construction is mediocre at best, the product quality is misrepresented via Dayproud ads, the Dayproud customer service department issues false USPS tracking numbers that cannot be traced and they further attempt to placates their customers with useless repetitive jargon only to lull you into a coma! Their support staff emails are cryptic and spotted with grammatical error (second red flag!) . My product arrived via usps nearly 2 months, yes you read right, nearly 2 months after my initial order was placed... But not after an entity by the name of Doan Zuan Canh took payment in full (first red flag!) promptly after my order was placed. The product sizes of these bras are obviously crafted and constructed for petite Chinese women who can afford them and might possibly fit a malnourished American 14 year old! Once again, another demonstration by this dayproud company to misrepresent and misguide and scam their consumers. I promptly and politely requested a return authorization number from Dayproud and was... Wait for it... Declined! Surprise, surprise! My opinion - shame on you Dayproud: your product, your lack of integrity, your scam practices, your correspondence - all a let down and a disgrace. L. Arthur/sd, ca.

+2

I ordered April 11th and still haven’t received. I keep asking to be reimbursed and then get a response that they have urged shipper to deliver. Now reading this I see even if they ever arrive they aren’t going to fit!

Saw their advertisement on Instagram. I ordered 3 bras May 9th, 2020. I finally received them June 11th. I tried one on and it did NOT fit at all. I purchased according to their chart. I asked to return for a refund and I received an email saying that they DO NOT GIVE REFUNDS. Only if it is damaged or faulty. I am so sorry I had ordered from such a company that cares nothing about
their reputation or good Customer Service. BUYER BE WARE. G. K.

I ordered a bra in March, never received the product and they won’t refund. It’s been 3 months ! I got scammed and I’m so frustrated!

+2
- Beachwood, OH, USA

Dayproud US advertises in Facebook, instagram and other social media. I ordered in March some bras which were supposed to be delivered in 2-4 weeks. I didn’t receive them items in April I contacted them, they said items were delivered, then gave me a number. Didn’t work. Then gave me an estimated delivery date of 2-4 more weeks. In May items didn’t arrive. They continue to say items were delivered to their shipping department In Chicago,

The items have not been received, I have asked for my account to be credited back and they can keep their items. They email the same email response every time.

Same as others. I ordered in April and it is now June. No product. They have my money and are refusing a refund. Post Office says they have not shipped. I am afraid they are a scam. I have contacted them several times .What can we do about this deplorable situation?

+1

I ordered a bra in April. It is now June and I have not received my order or a refund . I’ve contacted the company several times and twice they’ve provided me with a shipping number. However, two months later this shipping number still states the product is in transport to a shipping facility. Do NOT order from this dishonest company. Spread the word they are a scam company!

+1

Ordered a bra from them April 13, 2020. They have my money and I have no product! They have responded to my emails, telling me the product has shipped thus they cannot cancel my order and refund my money. I am calling BS on that one. For over one month it has been shipped. It is now May 31,2020.

Please save yourself frustration and do not order from this company.

+2

So this has been a long road with you guys, I asked for my shipment to be canceled and it was Done within the 24 hour window. You guys neglected to read my email and proceeded the order. Then mean while I have been emailing you guys about this issue and you have done nothing but send me an email that states my shipment is still on it’s way. On top of it I got my package yesterday and didn’t want these items. Sooo, now I am out money with a product I don’t want...

I purchased 2 bras from DayProud - took forever, but did finally receive 2 very small bras. While they had tags stating they were for the XXL size (for 40" band size), their band sizes were only 26" and not very stretchy - never fit anyone over a 30" band size!
Despite contacting them several times, sending requested photos of defective product - no response now for over 2 weeks.
DO NOT ORDER FROM THIS COMPANY!

- Monticello, WI, USA

DO NOT purchase from this company. My product has been in preprocessing for 6 weeks and is not moving. The company keeps telling me since it's shipped no refund and to be patient. 6 weeks is long enough- if you can't get me my product refund the order.

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