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Dominion energy Reports & Reviews (59)

- Virginia Beach, VA, USA
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Received a voicemail that was an automated message saying my Dominion Energy service was going to be shut off. Call came from 757-905-0758 but they advised me to call 888-838-4811. Definitely was not Dominion

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- Williamsburg, VA, USA
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Said I owed $498 and they were turning off power in 45 Minutes.

They identified the address of the property.

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- Virginia Beach, VA, USA
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Some guy claiming to be with Dominion Energy called and left a voicemail that my power was scheduled to be cut off today. I called the number back to say my bill was paid and that there must be some mistake, which he said he didn't show that it was paid and wanted me to pay $294 within the next hour to prevent it from being disconnected. Then he tried to get $194 from me. Once he realized he wasn't getting any money from me, he hung up. I called Dominion Energy and reported the phone number to them. I called the number back. He answered saying his name was Michael, so I told him that I reported him and he hung up again. I called him back a few hours later and asked if he was still scamming people. He bragged that he had someone on the line that he was about to scam for $2,000 and hung up. I really want this jerk punished!

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- Norfolk, VA, USA
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I received a VM today at 1:07 pm est to call Dominion Energy Virginia back at 757 516-4760 due to our services being disconnected today (in 30 mins). I must admit, I was confused because we weren't scheduled to be disconnected. I called and the male would not give me name or a supervisor and exclaimed I was being RUDE and he was trying to help me. ALL of a sudden, I get a text message telling me my account was scheduled for disconnections and that I needed to make a $200 payment or the technician will be "turning off" my services. They would ONLY take cash and NO information over the phone. I needed to pay it right now. When I questioned how is it possible to STOP the technician from disconnecting US while on this call. The male insisted I was not "listening" and to "stop being rude". He even questioned was I "mentally ok and why I wasn't understanding him". Needless to say, after several hang up calls on their end, and MAKE BELIEVE MANAGER with the same voice, a female who did answer after I called him back the 2nd time, more threats, more threatening text messages. I said enough and asked him to hold while I contacted my husband via 3 way. All the while I was looking up my account on my laptop (NO DISCONNECTION FOR TODAY). Verifying the amount the male quoted me for my balance was a lie. I finally got a hold of my husband on 3way at work. The male was RUDE and hung up on US when my husband questioned him as well. They had my husband convinced all the while I'm on the phone texting him that its a SCAM, go back to work, these people are lying, DO NOT PAY THEM. I did speak with DOMINION ENERGY and they told me it was indeed a scam and to file a police report. You have no idea the urgency in GETTING MY HUSBAND to NOT pay them a dime. I was on my cell, the house phone and my laptop trying to reach ANYONE at the REAL Dominion Energy. BEWARE of the 866 # as well. When they call you, it looks just like the REAL 866 DOM-HELP. The SCAMMERS USED the fake number of 866-766-3637 (FAKE NUMBER).

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- Suffolk, VA, USA
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An un-heard voicemail message icon appeared on my cell phone at about 9:30 am, 3/7/20. There were no missed callls or calls what so ever on my cell phone call history that morning. Upon listening to the voice mail, i was told Dominion was going to disconnect my service for "non-payment history". There was no mention of my name or my account number in the voicemail message. The voicemail message left a callback number 757 241 6655 to make payment and avoid disconnection. I suspected this to be a scam and didn't call the number. I logged onto my Dominion account online and verified the account was not pass due. I'm not sure how a message can appear directly into a cell phones voicemail with firtst trying to call the cell phone, but this was a very strange event.

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- Virginia Beach, VA, USA
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They left a message on my phone, saying they were going to disconnect my power and left this call back number

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- Arlington, VA, USA
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I received a phone message stating that I had to pay a $250 service fee for new meters being replaced w/ refund (similar to something actual Dominion Energy does when you first get the service). Then they told me that the service would be shut off in the hour if I didn’t go get a pre-paid card and give them the information. Everyone involved all used the last name “Diaz” but various first names.

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Voicemail from Dominion Energy stating past due utility bill, threatening to shut off power.

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- Currituck, NC, USA
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Phone started to ring then hung up twice before I could answer. I then got a voicemail from the same number saying they were shutting power off today due to lack of payment. They called my company provided cell phone which I’ve had for 11 years.

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- Norfolk, VA, USA
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A Man left a voicemail and said he was calling from Dominion Power and my service would be disconnected today because of non payment. He said to call the billing department at (757) 241-6655.

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- Ladys Island, SC, USA
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INDIVIDUAL INFORMED ME THAT DOMINION ENERGY WILL BE DISCONNECTING POWER AND THAT I SHOULD CALL 1-877-716-9738 AND PROVIDE WORK ORDER # 00218957-K WITHIN THE NEXT 30 MINUTES.

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Recorded call to our business phone stating electricity would be disconnected within 30 minutes if 800-942-5520 was not called and payment made.

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- Round Rock, TX, USA
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Automated voicemail left on my phone, threatening disconnection of utility service - "please call us back immediately at this number". We no longer reside in that area or have account with Dominion Energy, so looked for further information.

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Claimed to be an automated message that my power was to be disconnected for non-payment and directed me to call 7575164760.

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- West Columbia, SC, USA
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Called landline of business, threatened to disconnect electricity in 30 minutes for non-payment. Instructed to call 800-915-6750 to make immediate payment or press “1” for agent to take payment by phone.

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Received robo call from "Dominion Energy" demanding payment of past due amount or electricity would be disconnected. I called the number and talked to an "agent." Took his name and number to call back as I do not have authority to do that. He gave his name as Greg Miller and to call 800-304-1365 ext. 103. He called back only this time the caller id said "Pacificgasele" and was the number for PG&E, 800-743-5000. I had confirmed that we do not owe for utilities, which I told him. Then I confronted him and asked who he really was because he's called with two different company names on different coasts with different phone numbers. He hung up.

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- Louisa, VA, USA
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Scammer voice: Good day welcome to Dominion Energy, this is an automated call to inform you that your account reflects the disconnection order taking place today due to nonpayment history. Press two to be transferred to our billing department or please contact us at 757-593-7870 to avoid disconnection sorry for any inconvenience that this may cause you thank you for choosing Dominion Energy.

Me: Hang up!!

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I got a call that my power was going to be shut off due to Dominion changing their meters, and having to put down a $300 deposit fee that would be refunded in 90 days. It had to be done in 20 minutes or else my power would be shut off for 10 days. Never allow this to happen to you.

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- Alexandria, VA, USA
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A message was left from "Dominion Energy" claiming there was an outstanding balance and power would be disconnected if not resolved. I checked our balance online. No outstanding amount.

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Phone number is calling and threatening to disconnect power when I called back to speak to someone because we do not use dominion the guy said we had duke and I said no your calling saying we have dominion and we have neither duke or dominion and he hung up on me. Do not fall for this the number does not match any of dominion or dukes numbers.

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