Facebook Imposter Reports & Reviews (29)
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Country United States
Victim Location NY 14048, USA
Type of a scam Online Purchase
Country United States
Victim Location TX 78467, USA
Total money lost $150
Type of a scam Sweepstakes/Lottery/Prizes
Type of a scam Phishing
I looked for online references that might help, especially FaceBook help pages. This led to Google results. Among the top results was a phone number for a customer service center for FaceBook. Since it was on Google, I took this to be legitimate. 888/ 743-0274. They seemed to be the real deal. They said they could reset my account.
Indeed, after I gave them my email address, I got an email that looked like it came from FaceBook. They asked me for my account number and password, but I had forgotten them. They said never mind, put me on hold and came back with the explanation that my account had been hacked and that all my related financial information was compromised.
They sent me over to another phone center. This one told me I needed to pay $200.00 and go buy a Google Play card, because they could not take a payment over the phone as my info was compromised. They gave me a number to call back. This one was 914/ 290-4991 and I should call ext 321 for Benny.
I kept asking why this was necessary, and got the story that this was needed as a deposit only and that this would be refunded. The purpose of it was that Microsoft required this before it would allow the software to be used on a rental basis. I tried to probe further into this and was told to "believe me when I tell you."
I called a third number that popped up on Google, and this one was answered by a young woman, also with the same Indian accent. 877/ 915-5164. I asked her where she was. She said Menlo Park. I asked her if she knew there were outfits using the FaceBook name for scamming. She said she was not there to answer questions about my curiosity. She abruptly hung up.
I request that you accelerate this up to a higher level than just one customer complaint.
If FaceBook is allowing Google to display these phone numbers, it means that both companies are profoundly compromised. If FaceBook is actually operating incompetent customer service which includes really bad public information in an environment that is otherwise noted for world-spanning capacity to reach billions of people, then the entire corporate foundation is in jeopardy. I want to know if there is anyone intelligent who will speak to this.
Total money lost $400
Type of a scam Tech Support
Type of a scam Phishing
Country United States
Victim Location WA 98273, USA
Total money lost $450
Type of a scam Tech Support
Scammer's website unc-nupes.com
Country United States
Victim Location CA 95957, USA
Type of a scam Identity Theft
Scammer's address [email protected]
Scammer's email [email protected]
Country United States
Victim Location NY 12901, USA
Type of a scam Identity Theft
Sincerely, *** ***
Type of a scam Business Email Compromise