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Fake Home Warranty Expiration Notice - Phishing Scam

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Fake Home Warranty Expiration Notice - Phishing Scam Reports & Reviews (23)

- Massapequa Park, NY, USA • Apr 16, 2025

Received a letter in the mail stating final notice and that it is important that I contact the office at 888-404-4504 to avoid delays in coverage. This is now the third time I have received a letter like this. I had a feeling this was a scam but called the number anyway. The first time I called, I asked the man what date this warranty was started, and the man stated a date in which I did not even own my home. I then proceeded to tell the man that this is a scam, and the man began yelling and cursing on the phone. I then called back to speak with the "program director" Vicky Mercer that was listed on the letter, but the man stated she was busy and could not speak. I then proceeded ask the man the same question I asked the man earlier, what year did this warranty start? The man stated he did not have that information. This is really disturbing as this letter could scam the older generation. This needs to be stopped as I see there are multiple other complaints about the same letter. Please please shut this down ASAP!

- Sunnyside, NY, USA • Apr 12, 2025

Aggressive final notice to attempt phishing for insurance

You are receiving this notice because your property's home warranty at [address]

Secured by FANNIE MAE MORTGAGE® may be expiring or may have already expired.

Please call immediately as this will be our final attempt to notify you about activating your Home Warranty.

Failure to call and prevent a potential lapse of coverage could result in you being liable for all costs associated with any home repairs. However you still may have time left to activate a warranty on your home before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements.

We Reserve the right to revoke your eligibility for service coverage after the Expiration Date of 04/22/2025. Please respond immediately by calling 1-877-499-4406.

- Red Hook, NY, USA • Apr 07, 2025

I was told that my home owners warrentee had expired . It referenced my private bank name.

- Merrick, NY, USA • Mar 20, 2025

They claim to be contacting the home owner on behalf of Fannie Mae Mortgage to obtain a required home warranty that supposedly expired. None of this is true.

- Rego Park, NY, USA • Mar 17, 2025

Received same Home Warranty Expiring letter. But it was from Chase. Knew it was fraudulent so ignored it.

- Brooklyn, NY, USA • Feb 28, 2025

Received postcard for county deed records for a dwelling - mechanical systems warranty replacement notice. They claimed my home will be at risk for expensive repairs & replacement, yet I do not own a home so how is this legit

- Port Chester, NY, USA • Feb 22, 2025

I have recieved letter in the mail. The letter is "signed" by program director Andrew Thompson. No address, no company name, no website, no email is listed. The letter uses "scary" tactics claiming that my "home warranty" requires update.

+1
- Brooklyn, NY, USA • Feb 18, 2025

It’s a postcard mailed to me stating my home warranty needs to be renewed by a certain date & must call before svc is interrupted. No business is named.

- College Point, NY, USA • Feb 15, 2025

Received a letter in the mail from "Home Warranty Division Private & Confidential" with FINAL NOTICE listed. Given it being a letter, my name and home address were used. It is a letter saying they've been trying to contact me and that I have a "warranty" that is expiring. Wanting me to contact them immediately. The same phone number is placed in multiple parts of the letter. The writer is named "Andrew Thompson" with his title being Program Director. In the fine print it mentions "Superior Home Protection" and "Warranty Global Group".

+1
- Staten Island, NY, USA • Feb 07, 2025

Final notice letters that home warranty will lapse with lender Wells Fargo

- Hawthorne, NY, USA • Feb 01, 2025

Scammer wants recipient of this postcard to call an 888 number so that there is not a lapse in coverage for all available covered components

- Staatsburg, NY, USA • Jan 31, 2025

I received a letter from an entity called Home Warranty Division. There is no return address. It says "Final Notice" at the top. It says in big bold letters RESPONSE TO THIS NOTICE REQUESTED. "It is important that you contact our office at 1-888-404-4504 upon receiving this notice to avoid any unnecessary delays in your coverage before 2/12/2025. This notice is to inform you that the property's home warranty at (lists my address in all capital letters, which tells me it's mass produced) assured by (lists my lender in all capital letters) may be expiring or has already expired. Our records indicate that you have not contacted us yet to get your Home Warranty up to date. Please call immediately as this will be our final attempt to notify you about activating your home warranty." (This raises suspicion because first they say my warranty is expiring, and then they say I haven't activated it.) "Failure to call and prevent potential lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty on your home before it's too late. No inspection will be required and final acceptance is subject to your ability to meet eligibility requirements. We reserve the right to revoke your eligibility for service coverage after the Expiration Date of 2/12/2025. Please respond immediately by calling 1-888-404-4504. Sincerely, Wade Grant, Program Director. 1-888-404-4504"

It lists the operating hours of Monday - Friday 7:00 a.m. - 7:00 p.m. CST and Saturday 10:00 a.m. - 4:00 p.m. CST. Refer to Customer ID: **********.

In fine print at the bottom of the page: "Please be advised that the amount you spend on your home repairs and maintenance will continue to increase over time. That means that the average cost to fix or replace your Air Conditioner, Refrigerator, Hot Water Heater, Furnace, Appliances, and others will only increase with the age of your home. Not all consumers have previous coverage. We are not affiliated with your current mortgage holder."

- Center Moriches, NY, USA • Jan 31, 2025

I received a postcard in the mail that said County Deed Records Home Warranty Division. It Stated that it was a warranty replacement notice and gives a phone number to call for registering for continued protection… It implied that I had some sort of warranty on my home that needed to be renewed and registered in order to avoid costly repairs and damages. It did not actually have any business name Or address, just a phone number however it was first class mail Postage paid St. Louis, Missouri with a permit number 1999

- Brooklyn, NY, USA • Jan 27, 2025

A letter was received by mail from Home Warranty Division on January, 2025.

Letter says

2025 Final Notice

Response To This Notice Requested

Program Director: Amber Lawrence

Contact Number: 1-877-499-4406

- Levittown, NY, USA • Dec 23, 2024

To pay home warranty

- Port Washington, NY, USA • Dec 09, 2024

Scammer sent a letter addressed to resident's first and last name, requesting immediate response to avoid unnecessary delays in home warranty coverage.

- Kings Park, NY, USA • Nov 30, 2024

Received a letter in the mail stating final notice regarding home warranty. When called they continue to ask for personal information and state that our home warranty for home repairs is due. Began to ask questions about what upgrades we’ve made in our home.

- Roslyn Heights, NY, USA • Oct 03, 2024

Claiming we had to renew a policy we do not have

- Saint Albans, NY, USA • Oct 02, 2024

Wade Grant, Program Director, sent letter claiming their records indicate a property's home warranty was set to expire and to contact them at 1-888-404-4504 to prevent a lapse in coverage. Additionally stated this is their final attempt to reach the home owner and to activate a warranty would not require inspection and they reserve the right to revoke coverage and informed they are not affiliated with your current mortgage holder.

Operating hours Monday- Friday 7am- 7pm CST and Saturday 10 AM -4 pm CST

Customer ID : 240CK013660

- New York, NY, USA • Sep 27, 2024

Letter of "final notice" requesting home warranty coverage renewal for a home warranty allegedly secured by TD Bank. Notice included a fake customer ID number

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