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Gadgetsul

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Gadgetsul Reports & Reviews (43)

This company is taking advantage of the COVID-19 pandemic.

I purchased face masks on 4/10 and received a bogus tracking number within a few days. The website (freshsleep.com) that I made my purchase on advertised shipping within 2 weeks. I kept checking the tracking info, which was never updated and basically stated (to this day 5/11/20) that USPS was awaiting the order and that a shipping label only had been created. I have tried contacting the company several times and received 1 response sending me the same bogus tracking number. There is no phone number at which to call this company. I wish I had done my research into this company before purchasing over $200 worth of products that I have not received. There are several terrible reviews on facebook and apparently another person has reported them to the BBB. I have since contacted my bank to file a dispute and will be awaiting resolution.

+1
- New York, NY, USA

They advertised masks that seem to be high end masks to protect against corona virus. I ordered them and they advertised fast shipping to be received in 2 weeks.after 2 weeks I emailed them and they responded was about to ship. A week later I contacted them and they sent me a bogus tracking number. Where it just says the company is expecting to receive a package, but no prof they have something. After almost 4 weeks and no receipt or sign that package was on its way, I ask my credit card company to cancel the purchase and got refunded by my credit card company. I wasted weeks without a proper mask so I ordered on amazon.

+1
- Roswell, NM, USA

Ordered online 2 SafeBreath Pro masks and SafeBreath Pro 5 Layer Replacement Filters from Gadgetsul. My credit card was promptly charged for these items. Shipping and tracking information was bogus-no way to tract the shipment. We have not received the products. Customer support team response by Kelly Dorman was vague in relation to questions regarding shipping company and anticipated arrival time of ordered products. There is no way to contact this company other than by email or through company's webpage. After not receiving the ordered products, my wife and I looked up product and company reviews on Gadgetsul reviews-Facebook. All of the reviews stated similar issues of not receiving the ordered product, difficulty contacting the company, no response to inquiries regarding shipment of product, no current tracking information available, and overcharging on credit card used to order product. Do not order any product from this company. I have notified my credit card company and an investigation is occurring.

+1
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