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Jane Reports & Reviews (126)

- Shakopee, MN, USA • Dec 24, 2023
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Received a random package in the mail with no note - a small box containing a beaded/braided bracelet with a picture of my mother in the package printed on a small piece of paper with a (?) product number.

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- Joplin, MO, USA • Dec 23, 2023
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I received a package from a company, from which I did not order.

Usps Tracking #*** **** **** **** **** **** **** **

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- San Antonio, TX, USA • Dec 22, 2023
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I received a harmonica I did not order. I checked and it wasn't posted on any of my financial sites. It was something I would not have ordered, I gave it to the ********.

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- Pequea, PA, USA • Dec 21, 2023
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My credit card was charged. But I did not order product.

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- Grovetown, GA, USA • Dec 20, 2023
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On Dec 18 I reported receiving a package I did not order from this company. I learned today, December 20, 2023, that a friend ordered the item from Amazon as a surprise gift for me, a reindeer pajama outfit. So this was a legitimate order. It just came from this vender Jane who offered the PJs for sale on Amazon.

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- Fort Pierre, SD, USA • Dec 20, 2023
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Ordered Bombas socks from Facebook ad. Charges to my card were from Streetrading of Singapore. Items took 6 weeks to arrive. Mailed from New Jersey. Each item is labeled “not for resale.” Bombas confirmed this was a fraudulent site.

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- Grovetown, GA, USA • Dec 19, 2023
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I unexpectantly received a reindeer pajama outfit at my home address on 12/18/23. I have never heard of this person or organization before receiving the package. I have not used any unknown Websites to make any orders.

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- Newport News, VA, USA • Dec 15, 2023
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Received a package in the mail. Inside was a shirt of some type in a plastic bag, in my size (3X), and with a lion or leopard on the front. Do not believe I have been charged, nor did I order anything like this. The mailing lab says "Please contact seller BEFORE Reject/Return." There is a code on the package, but when I read it I get nothing. Decided I would just mail it back and when I Googled Jane's address, discovered that this part of a scam. I was not contacted by telephone or by email address.

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- Houston, TX, USA • Dec 11, 2023
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This company/sender named “Jane” send me a random pair of little girls flats that I didn’t order. Read up on them after googling “Jane” and the address that they sent it from and saw that others had reported the same thing where they received a random item from this scammer that they had never ordered.. total scam, beware!!

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- Summerland Key, FL, USA • Dec 11, 2023
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I received a package in the mail with a hideous shirt in it that I did not order. I ordered two items from ************** Store. I have no idea what happened to what I ordered and was charged for. I have no idea how this Jane outfit got my name and address. ****** ********* ************

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- Granbury, TX, USA • Dec 09, 2023
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I got home & there was a gray package on my porch with three items inside. I was expecting a delivery from my mom & assumed this was the item. I opened the package & inside was 3 individual packages of cylinder, metal containers with hooks. I called my mom to ask what the items were & she quickly stated she didn’t send. I traced the package by address & noticed that this is a scam that continues to happen. Please assist

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• Dec 24, 2023
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In early December I ordered two pairs of sneakers from a site called JOYSONES.

While waiting for delivery, I got a package with the return address “JANE, 371 Little Falls Rd, Suite 4, Cedar Grove NJ 07009.” It contained two pairs of ugly suede loafers. There was no receipt or bill of lading or return label. I hadn’t ordered them and wondered how they got my name and address.

I Googled the return address and found that a lot of other people reported a similar account.

That evening I got an email from JOYSONES that my shoes had been delivered. The package from JANE was my only delivery.

I emailed JOYSONES that I got the wrong shoes and included a picture.

They replied, “Dear Customer,
We feel sorry for the inconvenience caused to you. As each item is customized / handmade, it may look slightly different from the picture. Your concern is understandable, and I appreciate you reaching out to me.
For your situation, we can offer two proposals:
1. you keep item and we refund 10% of it.
2. we sent you a 40 % discount code that you can use in the future.
Please let us know within 3 days. Thank you for your patience!”

I assume that “unsolicited” packages from JANE are actually orders from JOYSONES with whatever they feel like substituting for your actual order.

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- Delta, CO, USA • Dec 04, 2023
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Ordered personalized Christmas ornament..... came with wrong name on the bottom ;( -

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- Delaware, OH, USA • Dec 01, 2023
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Received a package for Barbara Waddel at my address. The package contains a child's silver bracelet with 2 stones.

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- Berkey, OH, USA • Nov 30, 2023
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Got this cheep hoodie in mail. Could it be related to Facebook Ziella. I sent them 40 for a bracelet never got any notification

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• Nov 29, 2023
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Received order today that was placed a month ago I cannot find how to return it there is no invoice in package and online return I tried to look it up but cannot see where to send it

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- Oakville, CT, USA • Nov 19, 2023
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received a package in the mail from Jane for a cheap necklace never ordered. No cards were charged just sending fake jewelry using my name/address

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- Whitestone, NY, USA • Nov 10, 2023
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I had purchased a jacket that I thought it was from( The North Face) I ordered the jacket in a large, they sent me 2XL . I sent them an email stating that I wanted to return the jacket or get a refund. They sent me an email saying that the item runs small so they sent me a larger size. If I wanted a refund, I would have to send back the jacket and I would have to pay for the shipping. That was unacceptable, i’m not paying for their mistake. Then they sent me an email saying they would send me 25% back and I could keep the jacket. What good is the jacket if I can’t wear it? It is two sizes too big. So far I have not received anything, I don’t think I will. This was definitely a scam.

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Ordered some shirts and a dress--nothing like the photos--cheap [censored] from China. The photos made it look like cute quality from a Texas or southern boutique (cotton material) Can't return since I can't find any confirmation e-mails from them or order numbers...so crappy [censored] from JANE
address: 371 Little Falls Rd STE RD STE 4 Cedar Grove NJ 07009
I guess at least I didn't get a harmonica...

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- Muskegon, MI, USA
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Today, October 26th, I received an unordered package containing a beaded bracelet and necklace. I've never ordered anything from this address and have no unknown charges as of today.

I looked up the tracking number and the label was created on October 11th.

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- New Milford, CT, USA
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I received a small set of Halloween stickers that I did not order.

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Address:

371 Little Falls Rd #4 Cedar Grove, NJ 07009, USA

Phone:
+1 (844) 310-5263 0 0

Website:

 jane.com

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