Labcharge Reports & Reviews

Labcharge Reports & Reviews (39)

You say your site is certified with mcafee secure but it’s not I checked, “certification expired”.

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Dear Emma,

Thank you for taking the time to add a review about Lab Charge. We apologize for the small misconception. Our certification from Mcafee did expire, that is correct. However, we were in the process of getting it renewed during August. We are currently certified with Mcafee.

Thanks again,
Your friends at Lab Charge

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Very sketchy website and persistent emails when I did not complete my order. My McAfee also alerted me when visiting certain pages of their webiste.

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Hello,

Thank you for taking the time to write a review about Lab Charge. We would like to apologize for this issue. The emails you get are directed to you when you agreed to receive Lab Charge emails after entering your email on our website. You may unsubscribe from these emails at any time by clicking the "unsubscribe" button. Moreover, we did have a small issue with McAfee back in June, but now, it should be resolved if you go back to our site.

Thanks again,
Your friends at Lab Charge

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Hi,
Lexi From Lab Charge. It comes to my attention to your comment, and I would like to clarify the following points.

1- I attached our latest McAfee certification for protection validation. We earned the McAfee secure certification since we been members with since 2018.

2- Also, I added a full verified screenshot page (dated 6/29/2020). Its clearly showing that we are running with valid SSL certification, No Malware, or Malicious links.

We have a full technology cutting edge of support. You can reach us at (877) 902-4274. Or you can email us at [ [email protected] ].

Have a great day.
Lexi Stehil,
Customer Support Specialist.

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Victim Location 77040
Total money lost $109.85
Type of a scam Online Purchase

I did not research the company. They are selling air purifiers and the address is a shopping center. I called and no one answers the phone. So I believe it’s a Scamm because I have not received any information on my order.

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Same here I wrote, called 10times for return label and refund. Calls they do not answer, email they keep sending automated. Why are they not being reported and if so who do I report? Their online says free return when u search nothing there. Labcharge send me return label and my refund.

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Hello,
Lexi from Lab Charge here. I just wanted to get back to you about your review and chargeback. Here at labcharge, we welcome and cherish any given criticism to the way we run things, and your opinion is a crucial aspect of us growing. So I would like to start by saying thank you.

Our records show that you placed your order on the 20th of May, then you provided to type and post your review on our website on the 21st, the following day. Yet you received the air purifier on the 22nd. Our question to you is what made you type your review? Is there anything Lab Charge could have done better to assist you while purchasing your product?

Another thing I just wanted to say is that in 2018, 2019, and recently 2020, we received the McAfee certification for protection validation. Meaning McAfee certified us as a legitimate business and saw no malware or malicious links connected to our site. We also received the SSL certification to ensure the customer is safe and sound while using our website.

Nevertheless, Lab Charge wishes you a happy day.
Lexi Stehil,
Customer Support Specialist.

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