Led Factory Mart Reports & Reviews

Led Factory Mart Reports & Reviews (50)

I ordered a complete set of head lights, tail lights, fog lights, and 3rd brake light for my Wrangler. I received the tail lights and 3rd brake light with their delivery info. 2 days later I received the fog lights. I have not received the head lights. They have not responded to 4 customer service email inquireies. All documentation and photos to support are on file. I have not installed any items pending final resolution of the issue.

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- Waxhaw, NC, USA

Scammer's phone 8883660533
Scammer's address 1477 e Cedar Unit E, Ontario, CA 91761, USA
Scammer's email [email protected]
Country United States
Victim Location NC 28173, USA
Type of a scam Online Purchase

I ordered what seemed to be a legit product out of CA. When the timeline didn’t match what the website stated I reached out. The response was broken English and the phone number was a British accent recording. I immediately contacted my credit card company because I thought something seemed fishy. The claim was the single package of Jeep tube door with mirrors and hardware were not actually the order that they confirmed. I double checked my confirmation emails and they were very generic. I couldn’t get a hold of anyone for several days. They then claimed the doors were sent via UPS and provided a tracking number saying they were in transit via container ship. I called UPS and they verified they never received any items from this “company” for shipment. When the company reached out, it stated “please keep the order” after I had reached out to jump through their hoops of return/cancel, etc. Everything about them is a scam. Choose elsewhere!!!!!!!

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HORRIBLE! ORDERED ITEM CHARGED MY CARD NEVER RECEIVED AND WILL NOT RESPOND TO CALLS OR EMAILS
FRAUD

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LED Factory Mart has good products and great prices! They always answer customers questions and they are very kind. I recommend it!

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Total scammers! Stole my $250

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I have seen a lot of bad reviews on LED Factory Mart which had me nervous but I turned out to be a good place to order parts from my parts came on time and they were the right parts thank you car parts I will use you again

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Has done me well would recommend thanks ledfactorymart.com enjoyed their products and are very friendly and will help with your needs.

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I strongly advise to buy from this store.Very fast to send and fantastic prices.Álem for very good customer service.

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I did order an item from them and they have delivered on time to my surprise during these awful times of COVID-19, I surely will order again from them without any hesitation.
quora

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Professional customer service, always respond to any questions and problem, the best that I found, they refund me

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I bought the beamer headlights (no halo), LED parking lights/taillights/3rd brake light.
Installation was a breeze, did it all in about an hour or so.
They look great and are clearer than the OEM's. The total cost was about 300.00 and I highly recommend it

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Great price better then all the rest. I checked on this exact item. And a complicated website easy to navigate. 5 stars with flying colors!

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Its the first time I've used lfm and my order was delivered in good time, in good condition and good quality.

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goods cheap, good quality and rapid delivery. not the same with many companies.

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I bought a set of led lights for my 2019JL, the delivery time is 5 days，Really impressed with this companies commitment to customer satisfaction.

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LED Factory Mart is a reliable shop. They have large selection of LEDs at good prices. The complaints are without problems. I recommend their.

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I ordered a cree spotlight with a magnetic base from LED FACTORY MART.

I received a cree spotlight WITHOUT a magnetic base from LED FACTORY MART. This makes the product Absolutely useless for me to use.

I have made many phone calls To the LED FACTORY MART “24/7 customer service” to correct the problem but The phone calls keep getting dropped after staying on the line for a long period of time waiting for a LED FACTORY MART Representative.

I have also sent emails to LED FACTORY MART but Have received NO response from the LED FACTORY MART “24/7 customer service” center.

If I had sent LED FACTORY MART half the money owed for the product, would LED FACTORY MART have sent me the product anyway? NO!

But somehow it’s ok for LED FACTORY MART to send me half the product I purchased at full price... and then LED FACTORY MART has provided NO customer service.

When an order is placed with LED FACTORY MART, you get the impression LED FACTORY MART is an American company but it now appears LED FACTORY MART is a Chinese company. Very misleading.

I have always preferred to trade with American companies for superior products and better customer service, or at least some customer service. I guess I wasn’t wrong in that belief.

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Hi Joe, I did order this spotlight before, you need to remove the plastic on the bottom of the light, then you can find the magnet. Same questions as you have, but the customers replied me quickly. The lights have been used for months and it works great.

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