SCAMMars196.store Reports & Reviews (76)
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Same thing happened to me. I ordered 4 of these mini-chain saws for Christmas gifts, but I received 4 hand held pruning saws. I ran the purchase through PayPal and then filed a complaint through PayPal. The first resolution offer was a $50.00 refund on a $108.00 purchase and I keep the 4 junk hand saws, which by the way he is selling on his website for $9.99. I refused. So he agreed to offer me a full refund if I sent the junk saws back. The USPS wants $63.00 to send them back to China and UPS wants $157.00 to send them back. LOL This guy is a real piece of work. He is making profit no matter what he does. I'm still waiting for a resolution from PayPal. This is my last response to them.
Not as described - claim
Case ID: PP-D-90356443
The seller has offered a full refund if I send back what he sent in error or on purpose. To send the items back to China it will cost $63.00 USPS or $157.00
UPS. This was a $108.00 transaction. What sense does this make. No matter what I do the seller still makes a profit on the transaction and I loose because of his unscrupulous tactics. His first offer was a $50.00 refund and I keep the junk he sent me. I guess I'll have to accept that offer. If he accepts then I will be paying $58.00 for $20.00 worth of merchandise. If that's the best that I can do then so be it.
Scammer's email [email protected]
Country China
Type of a scam Online Purchase
Initial means of contact Email
Why would I order a cheap hand saw online for $33.00? Pay Pal ignored complaint. My bank refunded the money. This company has to be stopped.
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One month later I received a cheap handsaw that can be bought in any shop for $5.00. I emailed the company and they had the temerity to tell me I ordered the standard saw. The deluxe one costs $108.00. Such blatant lies. This company has to be taken down. They are conning and scamming the public. This must be stopped! Fortunately I had contacted my bank as the delivery was taking too long and they refunded my money. I also contacted Pay Pal. No response from them. My advice is only deal with reputable companies such as Amazon. Do not buy from companies that advertise on social media. They are probably working from a bedroom.
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
Dear customer,
The shark in the video is made by a computer. There is no such shark toy in reality. What we show on the details page is the shark model we sell, which is also very realistic.
If you are not satisfied, we can give you a partial refund, thank you very much.
I have escalated this as a complaint to paypal. Mars196 has said they will give me $8. I paid $59.97 for 5 of these pieces of crap as gifts. Now they said via paypal that if I return them they MIGHT give me a full refund, and the return cost will be over $30, and it will take 9 weeks. REALLY? I want a full refund, I am glad to return these pieces of crap with a prepaid return label. I AM NOT willing to settle. ALL OF THESE COMPLAINTS indicate they intentionally FRAUD their customers.
The same thing happened to me, same product, same reply, same issue with having to ship package back for a refund. Needless to say, I didn't send it back due to shipping cost, I didn't get a refund and now i'm stuck with a box of toy sharks that by the way, are cheap as all get out. I was so excited about the shark I thought I was going to be able to give my mother for her 75th birthday. I'm also disappointed in pay pal for not backing me up since I do most of my business through them. It has all been very discouraging.
they have denied defrauding me every time. currently have a PayPal case open with then.
Debbie Lampman
(208) 880-1455
This company needs to be reported! I could of went to the dollar store and bought this for a dollar a piece