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I HAVE BEEN DENIED MY MONEY BACK 2 TIMES AND NOW THIS
order # 200812013844393 - 2 battery operated wood cutters.
I was expecting the stihl battery powered saw that was pictured on the order page. I had ordered 2 of them so am I just out $50. or is their someway to make these people accountable?
ORDER 200811234659576
The GTA 26 Battery-Powered Wood Cutter ×1 was not included with delivery as shown by the Tracking Number results. Where is my woodcutter? I cannot sharpen something that I do not have. I will be stopping payment should you not provide my product very fast.
Thomas Phillips
Dear Customer,
Thank you for contacting us regarding your order. We are sorry for any inconvenience.
We have received the notice from the logistics providers that due to the impact of the epidemic, the number of international freight flights has been greatly reduced, resulting in a large number of international packages squeezed in the airport. In the future, the logistics chamber of Commerce will choose to continue to wait for the flight to depart or to forward to sea. As a result, the logistics information is missing or not updated for a long time, we have to wait for the further notice of update from the courier.please understand and wait for the package patiently.
Best Regards,
Customer Service
On 8/1/2020 01:20,Mark Correll wrote:
I purchased an item on 26 June 2020, I received an email that it was on it way last week. It has not arrived. I went to the USPS tracking site and it tells me it has not reached the item from you. I am beginning to be somewhat concerned, are you able to help me locate this item?
420847909274890249338719877423
po 2008272238111160
This product is shipping China who knows what happened.
Hello
I've received a chain not a hand powered cutter as ordered ?
Would you confirm whether or not the cutter is being sent ?
The order details are as follows
Thank you
Anthony Sullivan
Sent to
Anthony Sullivan
"Address"
9 Birtle Drive
Astley
MANCHESTER
M29 7RE
United Kingdom
Have you received this order?
9405380488082014
31 August 2020, Sent by MANUAL
Status: Sent
Category
Online Services
Transaction ID
5S831711504692711
Seller information
Shenzhen Jiumenghudong Network Technology Co., Ltd.
[email protected]
Invoice ID
in159669646482336
Purchase details
Battery-Powered Wood Cutter
$24.95 USD
Item numberJ01654000123280000
Postage
$5.95 USD
Insurance
$0.75 USD
Total
$31.65 USD