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Microsoft / Imposter

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Microsoft / Imposter Reports & Reviews (31)

- Cleveland, OH, USA • Feb 05, 2025
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I was notified by email that I had purchased a subscription on February 5th at 8:15 am. The email came to me but had the email address to [email protected]. The email stated from Microsoft to [email protected], but came to me. ** *** ** **** ** ******* ******* *** ** **** **** ** ****** I called the phone number given for cancellation but wanted to know how the email was address this way. the email gave no pricing information. The caller could not explain what was purchased and told me to log into my computer to cancel. I explained that I was not at my computer I was driving. He asked me when will I be at my computer. I stated that why do I have to logged into my computer and to cancel the order or email me the instructions how to cancel. He hung up on me and then blocked my number.

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- Mountain View, HI, USA • Dec 16, 2024
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This is second attempt. First they said I authorized payment from my bank. I immediately call the bank. Bank said no money was paid out. Now today I got notice it was being taken out of my husbands PayPal account. I don’t want to call the phone number listed. My husband is 83 and I am 78. I’m afraid if I call the number they might try to scam us in another way

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- Marietta, GA, USA • Oct 29, 2024
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I knew my Microsoft subscription was up for renewal. I started receiving reminders. I responded to it and paid. Then I received more reminders and I wondered why they did not acknowledge I paid. That's when I looked at my Microsoft 365 account subscription and saw that no payment was there. I called the number on my receipt and it is disconnected. I realized it was a scam.

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- Portland, OR, USA • Oct 07, 2024
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Posing as a no-reply Microsoft tech, email and phone contact involved me in efforts to cancel a $371 fee for an upgrade to a Microsoft account on my laptop that I did not need. They used a ScamPulse.com portal to activate the refund from a ScamPulse.com account, but they manipulated the refund to look like $6000 had been mistakenly placed into my checking account. I hung up on the scammers and discovered that $6000 had been transferred from my savings account to my checking account by someone other than me. Note: No one other than me has rightful access to my account. A receipt emailed to me stated that $6000 had been deposited into my checking account by First National Bank. No such deposit was received by my bank. I had my bank deactivate my accounts and open new ones with online banking blocked. I have reset passwords to various accounts. My banker speculates that imposters will notify me with a request for me to return $6000 that I never received. A day after the scam, I did receive a mysterious message through the cloud - which I never do - and did not open it.

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- Sacramento, CA, USA • Sep 20, 2024
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I received a phishing email that looks like Microsoft with its branding. However, I typically will reach out to the actual company by searching my own contact info. However, I've tried calling Microsoft at 3 different numbers and they all hang up on me when I simply ask who can I speak with to report fraud. This is a phishing scam and I want to ensure no one calls that number (618) and falls victim.

The email read:

Your order is confirmed and now being processed. ??

If you need help or updates, we’re here to assist! ??

Thanks for choosing us—we’re grateful for your business!

Order confirmed on September 18th, 2024.

Warm Regards

Windows Upgrade [ F61GYWK ]

3308 TYLER RD Mcallen |TX 78501

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- Soda Springs, ID, USA • Sep 11, 2024
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I was on Verbo and computer started making loud sound and saying to call this number, which was Microsoft as I was being hacked. They had me log into program and started downloading all my files. They wanted me to log into my bank account, but i did on my phone. A supervisor came on tryingvto persuade me to log into bank account to see if hackers had taken money. They hung up and called back on 8135756592. I told them they were hackers and they hung up.

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- Fountain, FL, USA • Jul 15, 2024
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A Facebook at shows up for july1.hintguides.com with the following link:

https://l.facebook.com/l.php?u=AT1sAwu-1aTkB6YBhnM9alGAbOdO7DMmj4OB1gcAEBml-zmlZ...⇄ />
This redirect Javascript enabled browsers to a fake website hosted by Microsoft:

https://erergg5.z13.web.core.windows.net/win/index.html?call=1(877)-639-8316

I report these pages to the Better Business Bureau as when I do so, they get removed. When I report to Microsoft, the ticket is closed and the fake antivirus pages remains up and running. Here is the latest fake antivirus site hosted by Microsoft.

Please Investigate, Thank you.

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- Great Falls, MT, USA • Jun 22, 2024
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I looked up a phone number for Microsoft due to a virus message on my computer. They impersonated Microsoft, made fake transactions on my bank accounts and had me withdraw $9500 and deposit in a Bitcoin ATM. They then took another $6,000 out of my accounts.

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- Berkeley, CA, USA • Apr 23, 2024
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Norton antivirus notifications popped up on my father's computer with a number to call. My father called the number and then gave access to his computer. The scammer then occupied my father's time by asking personal questions while he searched through his computer and implanted numerous viruses and stole information.

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- Sequim, WA, USA • Mar 20, 2024
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Microsoft pop up claimed bank account was hacked and to call the fraud department. He called the number and a woman claimed to be the fraud department of his bank First Fed. She said that they were trying to get 16,500 out to send to China for pornography and that he needed to get the money out of the bank because it was showing as pending. Told him that they will ask questions for that large of amount and just tell them it's for a remodel or medical bills.

He got out the money and she said now it looks like they are trying to get 23,000.00 more. She also said not to say anything to the bank because they are not the fraud department, and it would just muddle the waters. So, he got out the 23,000.00 and this time told them that his daughter was opening a business. She said a guy named Alex would show up at his house to get the money and not to worry that his money was safe and he would get it all back Monday morning. A guy showed up wearing a surgical mask. He did not park near the house he parked somewhere else and walked in because no car was seen. She continued to call back 12 times on Monday. Several times Tuesday and today tried a few times to where he finally answered and told her that she ruined his life and got all his money. She hung up

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- Reading, PA, USA • Mar 18, 2024
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they did want to have my banking numbers and i refused to tell that to them they even made a fake call to the bank,,,,,,,,,,upon this i hung up and called my bank and told them i would visit them personally,,,,,,,,also called my credit card company,,,,,,,,,made sure no phony activity was made,,,,,none made,,,,,,the scammer said i used porn sites and gambling sites,,,,,,,I DO NOT USE EITHER,,,,,,,i knew this was false info so i am reporting this to you,,,,,,,i am not happy they said they were MICROSOFT and no they were not,,,,the man said his name was MAX WALKER ID NUMBER MSFTO429,,,,,,thank you and please stop scammers,,,,the two numbers associated with this are 425-626- 7890 and 855-898-3890

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- Tualatin, OR, USA • Feb 29, 2024
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Grandmother clicked on something on Facebook, the computer "locked up" with a still image of a Windows Security picture and a number to call to "unlock her computer". She called the listed number and told someone on the phone that her computer locked up. The scammer (who said they were from Microsoft) said to not turn off her computer, and at that point she realized it was a scammer and hung up. Restarting the PC seemed to do the trick.

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- Castle Rock, CO, USA
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The same exact thing happened to me for the same position but I looked up the interview name Loren Larson before texting back again and then blocked them from both microsoft teams and my text messages

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- Gloversville, NY, USA
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Email from "[email protected]" with phishing links attached to images for various places such as TEMU, Shutterfly, Microsoft cashback, skechers, instacart, etc

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- Boise, ID, USA
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My computer was hacked where I could not use it until I called Microsoft to help clean off the display that had me locked up. The person I called was very professional and convincing that I believed I was talking to Microsoft. He led me through steps that erased the displays and got my computer going again. He had me do a scan to see what activity the hacker was doing and there were illegal sites that were use supposable on my computer. One was child phonograph and the other was a gambling site. I would never visit those kind of sites and I told him that. He gave me a name of another person that would handle the investigation of the hackers using my computer. The person I called was Wayne Hager his number is 410-501-8308. I called him and gave him some information about the hackers and he said that along with the FBI they would conduct an investigation. I then received a call from Scott Willis at 928-239-9453. He indicated he represented Idaho United Credit Union and it appeared that there was an unauthorized transaction that occurred on my account. I looked at my account and did not see the transaction. He then wanted me to go to my credit union withdraw most of the money and redeposit the money in an account he indicated. I knew then it was a scam.

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- Lawton, OK, USA
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I was on my computer looking for a car part, at some point my computer lock up with a warning to call

1-833-697-6836 on 9/25/2023, l was told my computer has been hack. I got a call from 1-855-725-4725 and 1-800-705-3994 to continue fit the issue today 9/26/2023I was talking to Male name Steve Thomas employee I D MS503 his # 206-460-7364 he informed me of sites that I have no knowledge of and bank account attempts that I have no knowledge of, not sure if any of this contact information exists please inform me at some point, thank you

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microsoft phishing website

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Posing as representative from Microsoft when. Typed in a wrong email and my computer read unable to use. I called Microsoft number 18006427676 listed. A Jeremy Williams at 18337843503 or 2532156260 saying all my lines were hacked with porn and to confirm 3 numbers on any bank card. I did , then asked what bank . I gave Bank of America because the account was closed and card was not from Bank of America. Jeremy said to let the bank know I need a high security with in next 48 hours, let bank know network was hacked and and identity was used to access illegal porn site. I explained that no one ever used compute for such illegal search. I hung up and called Bank of America and explained what happened. We both agreed it sounded fishy . In the meantime Jeremy Williams continued to call but I didn’t answer.

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- Lewisburg, TN, USA
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A warning flashed on my computer from Microsoft stating that my computer had been hacked and to call the number for a person to help. When I called the number, the person stated that they needed access to my computer. Once I went through the commands that they gave me, they showed me that my computer had been hijacked and that the hijackers were using my information. He also said that the hackers had put a chinese virus on my computer. They had several card numbers that were associated with my name (they gave me the first number of each card) and stated that the hackers had used these cards for fraudulent activity and going on websites that were illegal. He also told me that the hackers were using my name for money laundering. Then they told me that they were going to connect me with the FTC to report my claim. They rerouted me to the FTC but instead of going through the prompts, it connected me to a person who claimed to be David Robbins, the executive director and chief operating officer of the FTC. He gave me his name, address, badge number, and phone number. He asked me about my claim and he told me that Microsoft had already reported it. He also told me that my bank was being investigated for fraudulent activitiy. Then he proceeded to tell me that my money needed to be removed from my bank account and put into federal vouchers. He stayed on the phone with me when I went to the bank to withdraw my money. Then he asked me to go to Walmart to get some cards to upload the money to. I was unable to upload the money because the clerk questioned me and that was my confirmation that is was a scam. Once I told him that I couldn't get the cards, he sent me a text with scan codes on them the upload the money. I refused and told him that I would file the identity theft with the FTC myself. He told me that he was going to call the police department and put a warrant out for my arrest. He hung up and a few minutes later, someone claiming to be from the police department contacted me. I told them that I was not going to cooperate and that I would like to see a copy of the warrant for my arrest and for them to come to my house.

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- Ooltewah, TN, USA
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Received Windows Defender warning on wife's computer; told to contact Microsoft at 888-512-2661. Did so and spoke to Derrick Willer (direct phone number 239-673-0639), alleged employee of Microsoft. He said that Microsoft had found that someone in Mexico had attempted to take $6,000 out of my savings account at Ally Bank. Connected me with Ally Bank, allegedly via phone number on Ally's website. James Foster, alleged employee of Ally (direct number 425-371-3582), said funds could not be recovered because someone purporting to be me had confirmed $6,000 transfer. Said money must be removed from accounts, sent to another bank by wire transfer, new account opened at Ally, and funds transferred from other bank to new account. Foster confirmed that Willer is Microsoft employee. On March 14, I sent $9,500 wire transfer to East West Bank (routing no. 322070381), 111 Wall Street, New York NY 10043, account of Guoshuai Li (account no. 2164767725). Ally did call later to confirm that I was making wire transfer, and I did confirm. On March 15, I sent wire transfer to East West Bank, 9300 Flair Drive, El Monte CA (same routing number); sent to Wenhao Wang, account no. 2167770153. Ally Bank did NOT later call me to confirm that I was making this wire transfer. Reported fraud to Ally Bank March 16. Ally was able to recover only $375 of the $26,000 I had wired. Also on March 16, reported fraud to Internet Crime Complaint Center. I have received no response in the three months since. In days following March 16, Foster informed me that new account at Ally had been created and paperwork to transfer funds from East West Bank to new account had been sent by FedEx. Paperwork never arrived.

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