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Microsoft / Imposter

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Microsoft / Imposter Reports & Reviews (31)

- Conesus, NY, USA
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The caller had a thick accent and claimed to be calling from Microsoft. Microsoft NEVER calls you!

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- Knoxville, TN, USA
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My computer was blocked due to attempts to invade my computer. I was told to call the number listed to be able to use my computer again. I was told that Windows Defender had intercepted these attempted hacks and I needed to contact them to reactivate my computer. When I called the number, I asked if had reached Microsoft. After this group had already taken control of my computer without my permission to access my machine, I found that they were not affiliated with Microsoft. Later a tech called me and took over control of my computer without telling me he was going to or asking my permission. This group left software on my computer that allowed them to access my computer at any time without my approval. They would not accept credit cards and attempted to get my bank routing info. I did not give it to them. They have been calling me wanting thin info and even threatened to send a state person to my door telling me that my computer would crawl if I didn't pay the money.

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Call my father and told him he had a computer problem that needed to be fixed. I intercepted the call, told them I knew of the scam, and disconnected.

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Microsoft has an online live chat with an agent. Three different agents offered me Microsoft Family 365 for $0.99 a month - 2 of the agents offered it for 3 months - one made it sound like 99 cents per month for a year. When I contacted a manager by phone, the manager admitted that I was not eligible because I did not receive an offer by email and she would not honor the offer because the agent should not have offered it to me. I have screenshots of the 3rd agent making the offer but not from the previous 2 agents. The last agent even had me put my credit card information and to my knowledge I was not charged. I want people to be aware that Microsoft made false offers 3 times and for people to be aware that this company is dishonest. I hope my credit card information is safe.

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I believe these spam emails originate from Facebook. This is getting ridiculous at the amount of spam emails received.

$500 American Airlines Gift Card - Your order has shipped!
Hurry up. The number of prizes to be won is limited! Confirm Now!
The Newest Model Yet
Get it Now!
$500 American Airlines Gift Card
Congratulations! You have been chosen to participate in our Loyalty Program for FREE!
CONFIRM NOW!
It will take you only a minute to receive this fantastic prize.. $500 American Airlines Gift Card
If you no longer wish to receive these emails, you may unsubscribe by clicking here or by writing to
click here to remove yourself from our emails list

Please confirm receipt
Hurry up. The number of prizes to be won is limited! Confirm Now!
The Newest Model Yet
Get it Now!
Craftsman Power Drill
Congratulations! You have been chosen to participate in our Loyalty Program for FREE!
CONFIRM NOW!
It will take you only a minute to receive this fantastic prize.. Craftsman Power Drill
If you no longer wish to receive these emails, you may unsubscribe by clicking here or by writing to
click here to remove yourself from our emails list

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They are saying that I or someone has charged $514+ and that amount is due to them.

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I received a pop-up exclaiming that possibly a trojan virus had infected my computer. I normally access task manager and stop the browser and it goes away. However, my computer was locked up and none of my keys worked. I called the Microsoft support number listed and spoke with Rachel Smith who very methodically "investigated my problem" using what looked like sound technical activity. She told me I needed to install high security on my banking information, and she "contacted" NFCU Fraud section. I received a call from a Jason claiming to be part of NFCU's Fraud section. He told me a charge of $5000 was made against my debit card on the phone at 0432 Saturday morning. I was sound asleep at that time and my phone was in another room. I allegedly authorized the charge and he told me it could not be reversed except through a special "dual banking" process. I was to purchase $5000 in Lowes gift cards which somehow would be used to counter the charge. I didn't become skeptical until he said, if I couldn't get $5000 to try to get $1500. I stopped talking to him, but he called back approximately 20-25 times. I even got a call at 0630 CST today from the same number. I got in touch with NFCU fraud folks Saturday afternoon, who confirmed my suspicions about the scam. The callers had what I believe to be East Indian or Pakistani accents. It was a very detailed and elaborate scam, but I should have caught on sooner. I was able to avoid losing the $3000. Perhaps the most disturbing part was how much they knew about me. The Microsoft "Tech" accessed my computer, which frightens me about what to expect next.

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I was looking up recipes by Ina Garten and my computer screen went crazy locked up threats not to turn off or reset I turned it off anyway and restarted it. The same message and several window paynes were still there saying my computer was infected by a trojan with a number to call saying it was Microsoft. I called 1 844 427 0389 and someone with an obvious Indian accent but said his name was Dan offered to help me had me enter some info www.alpemix.com so he could remote access my computer. I told him to remove the things on my computer and it better not cost anything he said it depended on what was there I said never mind I will just contact my internet company and turned off my computer and when I restarted it the trojan window paynes were mysteriously gone. I am sure they going try to sell me computer protection or try to charge me before they were going to get the scam windows removed

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I received and email that stated I was set up fir a automated renewal for Microsoft MS defender. I would be automatically debited $269.66 fir a three year period. They gave a phone number of 804-666-8865. I called the number out if curiosity and some guy from India answered, very unprofessional.

This is a scam. There is no charge for MS Defender as it is included at no charge with Windows 10.

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Microsoft has just come out with a new version of Windows, Windows 11, on October 5, 2021. The problem is that half of all computers do not meet specifications to install and use Windows 11. To "assist" with this, Microsoft offers Surface notebooks with Windows 11 pre-installed. This will make a lot of money for Microsoft if people purchase their Surface notebooks.

Microsoft claims that this is because only certain processor chips meet specifications as a security measure. However, Microsoft showed that it is aware that many computers do not meet specifications because it provided PC Health Check to test computers to determine whether they were capable of running Windows 11 prior to August 27, 2021 at https://www.windows11.dev/ce7in/windows-pc-health-check-windows-11-system-requir...⇄ The topic was entitled "Windows PC Health Check: Windows 11 System Requirements Checker".

Microsoft also provided a list of Intel processor chips capable of running Windows 11 at https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windo...⇄ entitled "Windows 11 supported Intel processors" on 08/27/2021.

Currently, when I go to https://www.microsoft.com/en-us/windows/windows-11?OCID=1_pchc_windows_app_omc_w...⇄ it states "This PC will run Windows 11". It automatically tests my laptop.

Zdnet, an online technical publication posted an article entitled "Windows 11: Half of enterprise workstations don't meet the new system requirements, says survey" at at https://www.zdnet.com/article/windows-11-half-of-enterprise-workstations-dont-me...⇄ on October 1, 2021, four days before the Windows 11 roll out .

While there were continuous questions as to which users would be capable of using Windows 11, Microsoft continuously sent emails to Microsoft users, as I stated above, offering Microsoft Surface notebooks capable of running Windows 11 and with Windows 11 pre-installed. I received at least one dozen of these emails. So did all Microsoft users.

At https://blogs.windows.com/windows-insider/2021/06/28/update-on-windows-11-minimu...⇄ "Update on Windows 11 minimum system requirements" Microsoft writes "Why new Windows 11 minimum system requirements" "Security. Windows 11 raises the bar for security by requiring hardware that can enable protections like Windows Hello, Device Encryption, virtualization-based security (VBS), hypervisor-protected code integrity (HVCI) and Secure Boot. The combination of these features has been shown to reduce malware by 60% on tested devices. To meet the principle, all Windows 11 supported CPUs have an embedded TPM, support secure boot, and support VBS and specific VBS capabilities."

Microsoft would have no interest in ensuring that users have state of the art security processors because there are numerous quality virus protection programs which stop computer virus attacks. In fact, Microsoft Defender Antivirus is included in Windows 11. Microsoft could have improved this program instead of ensuring that only certain computers could operate their software. If Microsoft Defender is included in Windows 11, why would they also need the above stated hardware?

This is a fraudulent effort by Microsoft to force users to buy Microsoft Surface laptops.

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"Alert Warning!" interrupted my work and would not allow me to use my cursor to eliminate it until after I called the 1-800 phone number. A male accented voice took me thru many steps to "find out what was the source of the Alert Warning." It was identified as www.pornhub.net. Then he connected me to my credit card and instructed me that the website had already preapproved a $6,500 payment at 4:42 a.m. (which I did not approve nor was I awake at that time). Eventually convinced me to go to CVS to purchase $4,000 worth of Target gift cards using my credit card to "clear this payment" -- immediately because "time is of the essence" and he gave me specific words to say.

Thank goodness my husband caught the "gift cards" scam and immediately called HPD and stopped me from following up. I immediately hung up on the scammer, learned to block his number and other unknown numbers, went home to shut off my computer to clear it.

Grateful, No Money Lost.

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