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Mooyius.com

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Mooyius.com Reports & Reviews (1)

- Chapin, SC, USA • Jan 03, 2025
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I ordered 14 items of clothing from the Mooyius.com website on 11/16/24. I received 7 of the items on 12/7 and contacted the company on 12/10 about the 7 missing items and about returning some of the items I received. The quality of the items I received did not match the pictures on the website and is pretty low quality craftsmanship. The Mooyius website states that returns can be made within 14 days if the items have not been worn or washed or misused. I asked for a refund and they asked me to send pictures of the items I wished to return, which I did. they responded with "If you agree to change another item, we will give you a $15 coupon". I then asked for a full refund of the items and they come back with refunding 80% of the items and then 85% with a 15% handling fee. I still have no news of the 7 missing items and no further communication about the tracking number for them.

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