Morning Fast Media Limited Reports & Reviews (65)
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I need to return the below items as they do not fit. Please let me know the next step.
Thank you, Erin****
Customer information
Contact information
[email protected]
Shipping address
Erin
Shipping method
Standard
4PX tracking number:
420015509274890249338666375034
Track
Payment method
PayPal Express - $19.97
Billing address
Erin
United States
Customer Service Centre (morningfast media limited)
Dec 15, 2020, 11:40 GMT+8
Hello friend,
Thanks for your message.
We have recorded your problem to our suppliers, and we will make some improvement in future. In this case, how about we offer $6 voucher for the inconveniences caused to you? You can order anything you are interested in our store About the push you can’t use, you can send to your friend who can use it? What do you think?
Waiting for your reply
Regards
happigurl31
Dec 14, 2020, 23:21 GMT+8
Here is a photo of measurements. It does not fit I would like a full refund. Please provide me with instructions for return and refund. Thank you
Thank you for your email. Before purchasing the items for $19.97, I reviewed your return Policy which said that you accept return of products and customers have the right to apply for a return within 14 days after delivery of the product. I have provided to you all requested information. I have the original packaging. I have provided you with a receipt of proof of purchase. I will state for the last time that I want to return the items and have my money refunded. I do not want vouchers. Your Return Policy states that your customer service will provide us with the right address to return the items.
I have been emailing back and forth with your customer service for over one week now with no results. Please advise or I will have to contact the appropriate fraud authorities.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address.
Please contact our Customer service at [email protected] to get the return address.
Hello friend,
Thanks for your reply.
If you want to return it without any quality problem,you should afford the shipping fee,our factory is located in abroad ,the shipping fee will be expensive .We don't recommend you do that .
How about we refund $6 to you without returning ,do you agree?
Waiting for your reply
Regards
Customer Service Centre (morningfast media limited)
Dec 16, 2020, 11:17 GMT+8
Hello friend,
Thanks for your feedback and really so sorry for causing the inconvenience to you.
Our product is same as our description,we already wrote its size in description.Actually,if you return it to us without any quality problem ,you should pay for the shipping ,it is not worth to do that.
How about we provide $10 voucher to you that you can use it purchase anything in our store without returning,you can keep it .Is that OK?
Waiting for your reply
Regards
Tried to contact Morning Fast Media, they send me some info about the shipment and claim the shipment is here in Israel. I asked them to give me Tel or email of the delivery company.. did not answer.
Asked to to send another one , they wanted 15$ .. don't belive them.
They stopped respond to my email.
Nov 18, 2020, 7:24 GMT+8
does not fit, need to return
Virus-free. www.avg.com
On Tue, Oct 20, 2020 at 11:04 AM francici wrote:
francici ORDER #FCI21385
Thank you for your purchase!
Hi GREGORY, we're getting your order ready to be shipped. We will notify you when it has been sent.
To show our gratitude, you can enjoy free delivery of your next purchase. The coupon code will be sent after 1 hour via [email protected]. Please check it later.
View your order
or Visit our store
Order summary
(50% OFF for Halloween)Basin Pop-up Drain Filter - 1PC × 3
$38.85
Discount YNEW
-$1.94
Subtotal
$36.91
Shipping
$5.99
Taxes
$0.00
Total
$42.90 USD
You saved $1.94
Customer information
Shipping address
GREGORY ELDER
14 General Lee Court
montross VA 22520
United States
Billing address
GREGORY ELDER
14 General Lee Court
montross VA 22520
United States
Shipping method
Registered Shipping
Payment method
ending with — $42.90
Gift card balance:
If you have any questions, reply to this email or contact us at [email protected]
Virus-free. www.avg.com
This email is a service from morningfast media limited. Delivered by Zendesk
[WVED8D-OLY5]
Greg Elder
Wed, Nov 18, 8:41 PM (7 days ago)
to Support
This message has been deleted. Restore message
what you sent does not fit my American sink, I request refund.
Virus-free. www.avg.com
Customer Service Centre (Support)
Thu, Nov 19, 12:34 AM (6 days ago)
##- Please type your reply above this line -## Your email has been replied, please kindly check it.If you have any further questions,please feel free to follow
Greg Elder
Thu, Nov 19, 9:47 PM (6 days ago)
I don't agree. How about my money back! Virus-free. www.avg.com
Greg Elder
Thu, Nov 19, 9:48 PM (6 days ago)
---------- Forwarded message --------- From: Greg Elder Date: Thu, Nov 19, 2020 at 9:47 PM Subject: Re: [morningfast media limited] Reply:
Customer Service Centre (Support)
Fri, Nov 20, 2:44 AM (5 days ago)
Nov 20, 2020, 15:44 GMT+8 Hello friend Thanks for your email. Because our return warehouse is overseas and international shipping is too expensive, we do not re
Greg Elder
Fri, Nov 20, 8:26 PM (5 days ago)
I don't agree. 42.00...and I will report you, i am reporting you to consumer reports and any and everyone! Virus-free. www.avg.com
Customer Service Centre (Support)
Sun, Nov 22, 5:58 AM (3 days ago)
Nov 22, 2020, 18:58 GMT+8 Hello friend Thanks for your reply. About this problem, we can refund US $20 to you, As you see, this is a international parcel, the s
Greg Elder
Sun, Nov 22, 8:52 PM (3 days ago)
I don't agree. why are you in business? Virus-free. www.avg.com
Greg Elder
Sun, Nov 22, 8:54 PM (3 days ago)
give me refund..and i will do my best to discredit you. i accept 20.00 refund. Virus-free. www.avg.com
Customer Service Centre (Support)
Mon, Nov 23, 4:14 AM (2 days ago)
Nov 23, 2020, 17:14 GMT+8 Hello friend, Really so sorry for causing all inconvenience. If If you request a full refund,you should return and pay for the return
Greg Elder
Mon, Nov 23, 5:34 PM (2 days ago)
what is return address? why are you playing games Virus-free. www.avg.com
Customer Service Centre (Support)
Tue, Nov 24, 1:12 AM (1 day ago)
Nov 24, 2020, 14:12 GMT+8 We can only refund you up to $30, which is our biggest concession. If you do not accept, please return this package. And we only full
Greg Elder
Tue, Nov 24, 6:43 PM (23 hours ago)
I don't agree. I will mail to your distributor in USA only. I will contact Better Business Bureau and Paypal will be contacting you in regard to my complaint. I
Greg Elder
Tue, Nov 24, 7:59 PM (22 hours ago)
hOW ABOUT I RETURN TO: P O BOX 6368 ROSEMEAD, CA 91770 Virus-free. www.avg.com
Customer Service Centre (Support)
Tue, Nov 24, 11:04 PM (19 hours ago)
Nov 25, 2020, 12:04 GMT+8 Our return warehouse is overseas, and the address on the package is only the transit address of the destination country. If you do not
Greg Elder
6:09 PM (5 minutes ago)
to Support
yeh refund me 30.00
It seems that Movingfast Media Limited will do everything in its power to frustrate a resolution with anyone who asks for a refund. Indeed, although I have asked for a refund on several occasions, it has refused to reimburse me in full. Instead, it has offered a US$2.8 (AU$3.87) deduction because of its own shipping costs, but any refund wouldn't be payable until the package has reached Hong Kong. This isn't good business ethics when one considers the original payout to Morningfast Media was US$28 (AU$38.68)!
It has to be said that Morning Fast Media limited have given me the run-around via numerous emails, for well over a week. Nobody from its "Support" team ever phones, and enough is enough. I trust that this review is helpful.
GET THESE SCAM ARTISTS BEFORE ITS TOO LATE! NEVER, NEVER AGAIN!
Careful they also deal under different names... Gadgetcab (the sellers), Leite Network Technology Co., Ltd. (the ones that cashes your money) and Morning Fast Media limited ( the ones giving you the run-around via email).
At least Paypal reviewed the case in my favor today and i will get my money back.
Those 3 companies are as crooked as an old apple tree.