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Motor Vehicle Services

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Motor Vehicle Services Reports & Reviews (48)

- Huntsville, AL, USA • Oct 02, 2024
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"Motor Vehicle Services" attempted to coerce recipient of mailed ad by saying in all capital letters: IMMEDIATE RESPONSE TO THIS NOTICE IS REQUIRED

It also LIED by saying that I have not acted to have my "service contract for your vehicle updated." (I have NO such contract with sender.)

Sender gives NO mailing address or email address and no indicator of physical location, only a phone number.

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- Jersey City, NJ, USA • Aug 12, 2024
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Letter from Motor Vehicle Services telling me to call a number to extend my warranty. I do not own a car.

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- Rockville, MD, USA • Jul 03, 2024
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mailing using official looking perforated seal paper. vague identifier that looks like it's from the MVA. demanding a response by a certain date, threatening cancellation of something vague if not contacted before then. my old lady neighbor came over to ask about it because she was frantic about why this was happening and asked for help. she was worked up and worrying over this misleading piece of mail and it is very unethical for the company to masquerade as coming from the MVA to sell extended car warranties.

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- Denver, CO, USA • Jun 10, 2024
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I received two separate pieces of mail with the same information regarding my vehicle and its expiring factory warranty. I called the toll free number listed however I became suspicious with the fact that the expiration dates, the postage address and the phone numbers were different on each letter which the two numbers were both the only contact information provided by the scammer so I hung up before speaking with anyone and immediately searched one of the numbers to find out it’s a scam.

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- Denver, CO, USA
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It knew my car, first and last name, and address.

"our records indicate that you have not contacted us to have the vehicle service contract for your vehicle updated. You are receiving this noticed because your factory warranty will expire or may have already expired based on the mileage and age of your vehicle. By neglecting to replace your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you still have time left to activate your service contract on your vehicle before it's too late. No vehicle inspection will be required. No other notices will be sent for after this offer. This will be our only attempt to contact you about your expiring factory warranty."

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- Littleton, CO, USA
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Got a post card in the mail that looked like the attached pics. Called my service center to ask and they said they wouldn’t think it is from Ford. I googled the number and saw this scam alert, so I did nothing and did not call them.

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I got a post card to sign up for factory warranty with them. And they started billing me monthly.

After a few months I went to the dealership to get some work done and gave the dealer their claim number. They tried all types of tactics to not pay the dealer. Keeping them on hold for hours, transferring them multiple times, asking for data and other info over and over. The dealer gave up and told me to call myself because they weren't going anywhere. I called and I experienced the same issue.

I kind of figured out very quickly it was a scam. Very unprofessional. Don't send them a dime!

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I had just purchased a car with an extended warranty. A few weeks late a stared receiving post cards in the mail from motor vehicle services. The post card had the year make and model of my new car. The post card said if I didn't get a hold of them it would void any warranty on my car. I was skeptical but called to find out if this is who I hadn't my warranty through. When I called I asked if my policy was through them or if they were just fishing for new customers. The guy said he couldn't give me any info I would have to take to his advanced specialist supervisor. So I asked to be transfered. He refused to transfer me till I gave him some more information about myself and my car. I explained I wouldn't do that until I spoke to his supervisor. He refused to let me talk to anyone else. I asked him what the name of his company was. He went silent. I asked him again and he hung up. I called back and the exact same guy answered the phone so I asked him the name of his company again and again I was hung up on.

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- Pasadena, CA, USA
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Received post card from Motor Vehicles Servcies with information of a car I had purchased. Information on card had vehicle year, type of car and model. Card also stated it was a factory warranty replacement notice. I called the 800 number and and forgien spevking person answered the phone. I asked were she was located and stated CA. I asked where in CA and she could'nt name a location, but attempted to transfer me to another person. I hung up and called again and a male answered the phone with first and last name. I asked what this card was for and told him in fine print-the busniess was not affiliated with and dealer or manufacturer. I listened to his what he had to say, and when he was finished, I stated I would be calling the car dealer where I take my car for service. I spoke with the servcie dept and they had not heard of this company. I asked if they had any contracts with any extended warranty companies, which they did. I asked for the names and phone numbners which she gave me 4 names of companies the dealer/manufacturer had contracts with for extend warrenty service. One she did recommend. If anyone receives a card like this call your car dealer and verify this company.

SCAM!!!!!

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I received a letter addressed to "Audi Owner" (at my address), with the warning: "IMMEDIATE RESPONSE TO THIS NOTICE REQUIRED". The letter lists no business location, nor website - only a phone number. When called, I was apparently connected to a salesperson who aggressively attempted to find out my car make and model, and when I refused to give them (I was just trying to determine what on earth this notice was) he got rude.

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- Visalia, CA, USA
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I first started receiving pink notices about my car warranty and I needed to extend my warranty or my car will be required “High-Risk” and will not be able to be fixed. I received post cards and more mail. It began to become more pushy and more threatening for my car to be high risk for electrical issues. I contacted my local Honda dealership and they said they have never heard of this place. I received my last post card with the same details about their warranty as in they were the state of California.

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- Houston, TX, USA
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They contacted me via mail saying that I had to immediately contact them to have my vehicle updated, but their company also is not affiliated with the dealer or manufacturer.

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They claim if I dont reup my warranty my car will be classified as high risk. I have a contract from the dealer that says otherwise

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Received an official looking notice that resembled a government document about renewing a warranty of a recently purchased vehicle. Upon "signing up" they charged 400 dollars to a debit card and were EXTREMELY manipulative and rude when we tried to cancel. After an hour of yelling, the agreed to "cancel the policy", but money was still charged to the debit card.

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Already posted before but I got THREE more, increasingly desperate looking letters. Got concerned on the one because it had my dealership listed but then you look below at the fine print and they state they're not endorsed or affiliated with the dealership! Look them up on the BBB website (you'll know it's the right one if the address is on Highway 94 in St Charles, MO.

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Received a postcard notice in mail to activate car protection. Car warranty scam requires you to call in to pay to receive services for vehicle protection. I researched their website in order to activate outside of business service hours and found out it was all a scam!

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This mail is indicated they are the provider of warranty service on my car & that I am in jeopardy of losing said service if I do not make immediate contact! Very misleading.

I would have included the photo of mail received however the link below does not allow me to upload the documents.

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- Island Park, NY, USA
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I get about 4-5 calls a week from someone claiming to be from the vehicle warranty department at a company called motor vehicle services. I have asked every single time to be removed and have been told by multiple callers that “there are thousands of different warranty companies and we may not be the ones you’ve asked to be removed from the call list of”. Even though I confirm every time that the company name is Motor Vehicle Services. The latest call was about 5 minutes ago by a man named Tony. Who told me that I should listen to his pitch and hear what he has to say. I informed him that I was going to report him and he immediately hung up

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- Littleton, CO, USA
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Supposed "warranty" expiration for a newly-purchased vehicle

No website or address listed

"Cory" or "Cody" is incredibly rude when he knows he's been caught in a scam. Asked to speak with his supervisor and he said, "I have a supervisor, but you're not speaking to them until I get the information I need". Also said I was "misinformed" when I said I didn't have a warranty (I do, and that was a test).

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Kept calling through different numbers finally answered told us our warranty for our car was expiring but did it know anything about the car told them we already had a warranty and got aggravated with me

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Motor Vehicle Services Contacts

Motor Vehicle Services associated photos:


Address:

2410 Highway 94 South Outer Rd., St. Charles, MO 63303, USA

Phone:
+1 (844) 722-7788 0 0
+1 (800) 871-1528 0 0
+1 (888) 568-8106 0 0
+1 (877) 586-0540 0 0

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