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Motor Vehicle Services Reports & Reviews (52)

I got a letter in the mail that the warranty on my vehicle was almost expired. They talked me into a policy and made me pay $395 up front. I did some research and found that it was a scam, I tried calling back to cancel but they are refusing to let me cancel.

A letter was received with an overall tone of threatening results of not calling in order to extend the warranty for a vehicle whose warranty is ending. (although not true). We are elderly and I can see where an elderly person could be scammed into signing up for this "extended warranty".

I have received 7 different postcards or letters stating that my car warranty was about to expire and I needed to call. Each letter had a different phone number to call and a different deadline to call by. I looked it up and this was a scam in 2013 according to my research.

- Orlando, FL, USA

I have been receiving letters in the mail that my warranty on my car was about to expire. I have been putting it of then I received one that said the deadline was in 3 days and I thought I was from my dealership so I called the number and basically fell for the scam. I went to put coverage on my car. They told me I can pay the full amount or pay the downpayment and make monthly payments. They offered the lowest which was $150 for a down payment and $100 a month. So I payed the down payment over the phone. I called my parents to let them know because they knew about the letters but they told me that it was most likely a scam and to call and cancel the coverage. When tried the people there were very rude and playing games. Everytime I asked to cancel they said "why would you want to do that" i repeated told them that I already have coverage and just wanted to cancel. and they would tell me that their coverage was better. I would then tell them thats ok I just want to cancel and once again they asked the same question. Once I started to get frustrated I began cutting off his speech he continued to repeat which led him to say "you dont have to act like you didn't hear me I have all night to go around." I continued to hang up and he kept calling back and I answered in hopes he would just cancel and refund my money. During this I did contact my bank and had the payment stopped. Finally after many calls he finally said he can see I'm getting frustrated so he will cancel it and refund my money in a couple of days. I let it be since I know the bank already informed me with what will happen if it does go through.

- Sun City Center, FL, USA

I receive mail from what appears to be two different companies regarding my warranty on my 2015 VW Passat

with bold typing of FINAL NOTICE and URGENT AND TIME SENSITIVE and IMPORTANT VEHICLE PROTECTION INFORMATION. They give the impression that they represent VW and/or VW's warranty. In fact they do not and are trying to intimidate and mislead me into paying for an unnecessary extended warranty from them. I am attaching two of these letters.

- Akron, OH, USA

Whenever we purchase a automobile we purchase an extended warranty. Shortly after each purchase we have received an official sounding letter, claiming that our service contract/warranty is about to expire and that "IMMEDIATE RESPONSE TO THIS NOTICE IS REQUIRED". They then offer to extend our contract/warranty through the period it is ALREADY extended through. No contact address is ever given, just a telephone number 1-844-398-3636. We know this is bogus so we ignore it, but some people may be shaken by it and earnestly respond, only to be taken by a phony scam.

- Hinesville, GA, USA

I have been receiving calls from a company that I was finally able to have an "employee" identify as "Motor Vehicle Services". They call under the pretense that my factory warranty on my vehicle is almost expired and that I can extend through them.

I purchased an extended warranty at the dealership and it is nowhere near expired. They representatives that call will not take "no" for an answer. They have called me every day, sometimes several times a day, for months now.

I've politely declined, I've listened to their pitch for about 30 minutes once, I've impolitely declined, I've hung up on them, and I've warned them that if they didn't stop calling that I would file complaints and contact law enforcement.

You can't block the calls because they use a different number every time. They also send postal mail products to us that look professional, but still pushy. Those are easy to throw away, though.

This business has now become an entertaining part of my family's daily lives. If they continue calling, we're going to start taking turns wasting their time, providing them bogus information, and otherwise bothering them in return to make us feel better.

Calling about extended warranty for my elderly Mom's car. Wouldn't give me any information about the company and began yelling at me saying he was with "MOTOR VEHICLE SERVICES". He kept demanding to speak to my Mom.

- Arlington, VA, USA

The company, Motor Vehicle Services, sent a mailing that informed me that my auto warranty had expired or will expire on my vehicle. It stated "immediate response to this notice required" and that I have time to correct the issue "before it's too late." It threatened that I may not be eligible for coverage if I do not respond by a certain date. This mailing includes specific information on the make and year of my vehicle. It is very difficult to decipher if it is from your car manufacturer or the insurance company as the description of Motor Vehicle Services is in tiny print at the bottom right of the letter.. It is misleading to state that a response is "required" and I fear other recipients may sign-up for the insurance thinking they need to take action to maintain their warranty and not understanding it is 100% optional.

I get phone calls from a company going by this name and from this phone number 7242428481. They call are trying to sell auto warranties. I ask them to stop calling but they continue to call me. They ask for a lot of personal information over the phone.

- Glen Burnie, MD, USA

Mail sent out for Vehicle extended Warranty with "NO" return Mailing Address nor will they give you

a service number, Mail was sent out to my work place and home.. They Claim you need to sign up for

service before any contact information will be provided. And on top of it after multiple times i was given

an address of 6973 J***f Lane, D*** Wit PA,

I received a call asking to extend the warranty on my vehicle. The zip code given does not match my state, and the phone number is for a different state also.

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Motor Vehicle Services Contacts

Motor Vehicle Services associated photos:


Address:

2410 Highway 94 South Outer Rd., St. Charles, MO 63303, USA

Phone:


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