Mydocbill.com Reports & Reviews (34)
Mydocbill.com Contacts
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6629 W Camino San Xavier, Glendale Az, USAPhone: |
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Scammer's email [email protected]
Country United States
Type of a scam Healthcare/Medicaid/Medicare
Initial means of contact Text message
I do not have an account with whoever this is.
Hi, EMILY. Your bill from [clinic where I got the surgery] - Anesthesia for your care at [hospital where I got the surgery] is now available. Please click here to begin: https://mydocbill.com/?u=1370621421. For billing questions, chat with a representative during business hours using the link or call our 24/7 automated phone attendant at 1-844-468-9501. Reply STOP to stop texts regarding your bill from our billing service and receive a paper statement.
Caller ID was from 45179. This kinda thing gives me the chills.
Buyer beware there are some pretty crafted folks out there to take advantage of you.
Hazel
zip 78703
Zip 33890
Scammer's address mydocbill.com, OH, USA
Scammer's email [email protected]
Country United States
Victim Location OH 43615, USA
Type of a scam Phishing
"Your online statement for services recently performed by *Name of Clinic* is now available. Pay the amount due, view or print service details, view or update your insurance and see account history via the portal: https://mydocbill.com/. Automated phone attendant is available 24/7 by calling 1-866-202-9810. Please reply STOP to discontinue text messages and receive a paper statement."
I ignored this first message because I had already made a payment through the clinic/hospital portal.
Then, I received a second text on July 9 with the following:
"For your convenience, *Name of Clinic* is contacting you with the mobile phone number that you provided so that you can review your account and pay your bill online. Please click here to begin https://mydocbill.com/. You can also e-mail your billing question to [email protected] Please reply STOP to discontinue text messages and receive a paper statement."
I thought our payment amount increased due to billing research that hadn't caught up. This happens. I clicked through and it asked for my husbands DOB to open the statement. It had the clinic/hospital branding and looked legitimate. However, it referenced an account number not associated with his patient portal at the clinic/hospital. Next, it asked for payment. However, the system didn't work. Online chat asks you to call a 1-800 number. I realized it was fishy because there was incomplete information regarding our account and the clinic patient portal we use to manage our account had zero outstanding payments due.
This is a scam. I believe they hacked into medical records. I called our clinic and hospital billing department and they confirmed we had no outstanding balances on our account. They also don't use a third party company to collect payments. They have their own portal for managing it. This scam attempts to collect more personal information from you by making you call an 800 number. Please do not click through to their site or call. Block and report.