Noracora/CHICV UK LIMITED Reports & Reviews (122)
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Scammer's email [email protected]
Country United States
Victim Location CA 95820, USA
Total money lost $40
Type of a scam Counterfeit Product
Total money lost €40,11
Type of a scam Online Purchase
I ordered a hoodie of the price of 40,11 Eur. the 2nd December 2020 on helochic.com, the parcel never arrived so I asked for a reimbursament and they never replied, I tried to contact HELOCHICV UK UNLIMITED many times without receiving a proper answer from them that wasn't from a bot.
Type of a scam Online Purchase
Nothing but a nightmare since I received my package with not only cheap, thin material, but also 3 items missing. DO NOT BELIEVE the many reviews that say great quality. Unless the reviews were written by people who are used to thin material and/or wearing rags and don't know better, the QUALITY is CRAP!!!!! Those reviews were probably written by Noracora employees!!! They said a 2nd package was delivered, but it wasn't and they won't give me a tracking number for it, so I could go to the post office with some information. They also won't give me a refund.
Our emails have just been going around in circles.
They also sent me a pair of blue boots made of really cheap material. THEIR size 6 = size 37. Everywhere else on the planet 6 = 36. I've asked for my money back for the boots. They won't acknowledge that at all. Their sweatshirts are NOT sweatshirts. They're long-sleeved tops.
I've asked for a total refund of $101.77 for the 3 missing tops and the boots. Have been getting nowhere with their pathetic customer service 11 days now. I've had to repeat my story to supposedly different agents so many times, I've lost count.
My frequent emails with attachments have shown the items I'm missing from my order along with the paper enclosed in the one package that was delivered that shows 3 unshipped items, but they seem to be confused by this.
The last email was from Merry, a new (?) agent that said, "Sorry but what did you mean about that refund?" OMG!!!! Their customer service is more a ********, *********, **** joke. If I could give them a zero rating I would.
What you get, IF you get it, does NOT look as nice as it does in the pictures.
Do NOT, I repeat DO NOT order from this scam of a company.
If you can see Noracora's reply below, it is COMPLETE ********!! The package WAS delivered on Dec. 22nd, but returned because of the incorrect address (my mistake). I paid PayPal about $20 to have it re-sent. I got one package on Jan. 11th with 3 items missing and a pair of boots in the wrong size. No explanation for the 3 missing items. It has been nothing but frustrating communication since then. A previous reviewer wrote, "If you dispute with your credit card company, they send fake proof to the bank that the order has been fulfilled." I believe THAT!!! Why oh why would I keep on emailing Noracora and writing this review and posting other negative reviews?? Why would I keep on asking for my 3 items to be shipped or demand I get refunded?? Do I want those 3 items so badly for their amazing quality???? I don't think so!! So who are you going to believe?? I think the answer is pretty obvious!!
I'VE BEEN SCAMMED BY NORACORA for not only poor quality clothing received but for 3 items not sent and money not refunded for them. DO NOT ORDER FROM NORACORA!!!
If you choose to give away your money, give it to a good, needy charity rather than these thieves!!!
I reported this to my CC company and they returned what I was claiming for items not received and a pair of boots sent in the wrong size. Meanwhile, Noracora saw my negative reviews on TrustPilot and Sitejabber and on the latter site they responded to me with a BRIBE asking me to remove my negative review first, then they'll refund the entire amount of the order. I responded I wouldn't do that, but they refunded the entire amount anyway. I reported this to my CC company.
Total money lost $52
Type of a scam Online Purchase
I was billed for the item but have not heard from them. I do not have any contact details to email them.
J Enoch
Australia
Bank transaction details:
Retail Purchase-International.
$58.70
Retail Purchase-International
Paid on
26 May 2020
Processed on
28 May 2020
Reference
2605 USD000000003838
Description
CHICV UK LIMITED, Essex
Total money lost $72
Type of a scam Online Purchase
Victim Location OH 44644, USA
Type of a scam Online Purchase
Victim Location WI 54403, USA
Total money lost $65
Type of a scam Online Purchase
Total money lost $109.15
Type of a scam Credit Cards
Thanks,
*** ****** ****, ****** ****, ** ***** *
Country United States
Victim Location DE 19713, USA
Total money lost $264.87
Type of a scam Online Purchase
Scammer's website [email protected]
Scammer's address 216 Harris Ct, South San Francisco, CA, USA
Scammer's email [email protected]
Country United States
Victim Location OH 44116, USA
Total money lost $121.35
Type of a scam Online Purchase
Scammer's email [email protected]
Country United States
Victim Location KY 40324, USA
Total money lost $61
Type of a scam Online Purchase
They said the order might take a while to be delivered because of Covid 19. Waited and waited. After about three weeks I received an email with a tracking number. They said my items had been shipped. When I put in the tracking number with my email address it would only say it was shipped. Waited tried again. Same thing. Checked the website for a telephone number. I could only find an email address. Emailed asking for more information on my package. They sent me a form letter. Repeated that process and got the same form letter. Wrote again and they told me finally that customer service would contact me in 48 hours. They did with the SAME form letter. Repeated this. The last letter said they’re contact me in 48 hours. That was the last I heard. No packages ever arrived. No contact except form letters. No available tracking record. They charged my credit card in early May. I have no way to get my money back or to get my items. I tried also to track down some details about them but I could find nothing on the internet regarding the company but numerous letters identifying them as a scam.
Scammer's email [email protected]
Country United States
Victim Location NY 11772, USA
Total money lost $45
Type of a scam Online Purchase
Victim Location AR 71801, USA
Total money lost $35
Type of a scam Online Purchase
Total money lost $48
Type of a scam Online Purchase