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Norton Lifelock Security

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Norton Lifelock Security Reports & Reviews (23)

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NEVER, NEVER, NEVER USE NORTONLIFELOCK! THEY HAVE HORRIBLE CUSTOMER SERVICE - ALL IN 3RD WORLD, OFF SHORE, MINIMUM WAGE CALL CENTERS. IF YOU HAPPEN TO GET LUCKY ENOUGH TO GET AN AGENT THAT ACTUALLY KNOWS HOW TO AND ACTUALLY DOES TRANSFER YOU TO THE UNITED STATES, IT'S JUST AN OPERATOR THAT PROMPTLY TRANSFERS YOU RIGHT BACK TO ANOTHER 3RD WORLD, OFF SHORE, MINIMUM WAGE CALL CENTER WHO WANTS ALL YOUR PERSONAL INFORMATION. THERE IS NO NUMBER TO CALL THE US CORPORATE OFFICE TO COMPLAIN. NORTON LIFELOCK CORPORATE POLICY "TOO BAD, SO SAD, WE ALREADY HAVE YOUR MONEY." HORRIBLE, HORRIBLE COMPANY

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- Manitowoc, WI, USA
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I received the following email:

Dear User,

This mail is in regard to the Norton Services registered in your name, there is a billing of $699.00 for the 1 year Subscription pending, which would be charged on your Visa/Master Card which ever connected to your account. We tried to contact you for queries but could not get through you.

If you have any questions or wish to cancel the renewal please reach us on +1 888-481-2106 within two working days.

You need to be accessible to your Pc/ Laptop for verification purpose.

© 2020 Norton life-lock security

24/7 customer service +1 888-481-2106

Please talk to our customer support representative at +1 888-481-2106 so as to cancel or renew any service / contract.

Any email cancellations will not be entertained as per the signed agreement

Preference Management

If you wish to update or remove your email or other contact preferences for Marketing

Communications that Norton sends you, please notify us.

Thanks for being part of Norton Services family.

Sincerely,

Norton Security

24/7 customer service +1 888-481-2106

I did not sign up for the above service

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- Essex Junction, VT, USA
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Today I received an email Invoice stating that it was from Norton, the security software company for a LifeLock subscription and charging me $179.99. I did not order this. I called the number in the email. The person who answered was almost believable until he needed access to my computer to remove a .bat file so he could cancel my subscription and refund the $179.99 supposedly already charged to my COMCAST account. I refused access to my computer and he then said he had a different way to execute the refund and I should see it on my account within 24 hrs. Then I hung up and contacted Norton via chat and they confirmed the email was bogus. However, when I offered to forward the bogus email to them they were not interested; now, this is also suspicious. Why would a Security company, Norton LifeLock, not want to evaluate the raw data of a bogus email? I am loosing faith in NORTON. A segment of the email is attached below.

Order Number / Invoice: #13398461-9264024

Invoice date: 12th May 2020

Payment method:

Currency: USD

Product

Billing period

GST

12 month

12th May 2020 – 12th May 2021

US$

US$179.99

YOUR ORDER

US$179.99

GST included

The US $179.99 payment will appear on your bank/card statement in 24 hours.

If you have a problem with your order (e.g. doesn’t recognize the charge, suspect a fraudulent transaction). Please Contact us on +1-877-346-6559.

If you have any questions or if you’re encountering problems, our support team at +1-877-346-6559 is happy to assist you. Alternatively, you can visit our Support Desk.

Norton Lifelock

Finance Team

Helpline number +1-877-346-6559

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Norton Lifelock Security Contacts

Norton Lifelock Security associated photos:


Phone:
+1 (701) 369-2948 0 0
+1 (443) 267-1175 0 0
+1 (888) 481-2106 0 0
+1 (877) 346-6559 0 0
+1 (877) 421-0726 0 0
+1 (323) 744-7398 0 0
+1 (715) 705-1109 0 0
+1 (804) 408-7227 0 0
+1 (844) 647-4483 0 0

E-mails:
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