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Online Puppy Scam

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Online Puppy Scam Reports & Reviews (24)

- The Villages, FL, USA • Feb 18, 2025
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We were searching online for West Highland Terrier breeders. Our Google-search displayed "Caramel West Highland Terrier Puppies". Their website presentation was "professional" looking. They said that they had 20 years of experience raising "Westis" in a safe home environment. Their puppies were AKC registered and could be delivered to any location if local pickup was not possible. They were offering a 50% discount on the price of the puppy and could include personal nanny-delivery service to our nearest airport for an additional fee. We received the same email from Caramel West Highland that others claimed to have received. Taking their website information as "credible" together with the testimonials posted, we sent payment to secure "our puppy" and begin the process. We had difficulty in having clear conversations with them when we followed up on the payment receipt. They asked for a screenshot of the payment since they said that payment had not been received, but that "...the puppy could still be delivered when payment received". We had payment confirmation from our side but Paul at Caramel West Highland Terriers said nothing had been received. We now strongly suspect that we were "scammed" like 2 others have been scammed in the same way. We noted now that they seemed to have changed their name between 2023 and 2025. My "BAD" that I didn't check here at the ScamPulse.com site beforehand.

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- Omaha, NE, USA • Feb 03, 2025
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Reached out and received this email back. There was another ScamPulse.com report and had the dog named “Jack” that was available over a year ago. It’s a scam.

Hello!

Thank you for your interest in our sweet girl, Barbie. All our puppies are lovingly raised in our home, surrounded by kids and other pets, including our own cat.

Barbie is a delightful 10-week-old Westie puppy. She is affectionate, alert, obedient, intelligent, loyal, and playful. Being hypoallergenic, she bonds quickly and gets along wonderfully with other pets, kids, and adults. Barbie is especially friendly with children and other pets, including cats.

We’re thrilled to offer a 50% discount on all puppies until next month, bringing Barbie’s price to just $650. Shipping is available and ranges from $150 to $250.

We are located in Northampton, Massachusetts, 01035. While we would love for you to visit and pick up Barbie in person, we also offer convenient same-day and next-day delivery to your address.

With nearly a decade of breeding experience, we want to ensure Barbie finds the perfect home. Please take a moment to answer a few questions for us:

Adoption Requirements:

Where are you located?

Have you ever raised or owned a puppy before?

Do you have a vet clinic nearby?

Does your home environment allow pets?

How soon would you like to welcome Barbie?

Can you provide your contact number?

We appreciate your understanding and cooperation. Please respond by email with the answers to the above questions. For any further inquiries, feel free to contact Paul at 413 305 9523.

We look forward to hearing from you!

Best regards.

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- Olive Branch, MS, USA • Nov 29, 2024
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I Signed a contract for a Boston terrier puppy. I paid the deposit of $465 and was told by the “shipping company” that he used that I needed to Zelle $250 more to an unknown name for a heated crate for shipping. I reached out to both the seller and shipping company. The seller told me to pay what they asked bc the poor puppy was all alone. Since then No one has returned my emails/ calls and I never received the puppy. The phone numbers on the invoices are now disconnected.

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- Jacksonville, FL, USA • Jun 13, 2024
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To whom it may concern,

When you contacted the breed on line by email the Scammer said he is a dog breeder for schnauzers. Advertised his pups at $700 plus $200 for shipping by a come named AirPetPros International based out of 1505 Terminal Dr. Carlsbad, New Mexico. I contacted this breeder via email sent multiple emails and texts corresponding with the owner. First he wanted me to send by pay pal, google pay or Apple Pay to: [email protected], I told him that I did not have that capability so he had me Western Union to his son $900.00 Spencer Lois Cassel on June 11th 2024 in Cambria CA. Tracking # ***-***-****. He said I couldn’t send it to him because he was not in an area with a western union. The site looked legit but the breeder became very irate when I started questioning the shipping process in which I gave him $200 of the for shipping out of the $900 for the puppy. The pet shipping representative asked me to send $1500 to rent an air conditioner crate to a personal checking account own by a Monica Dupree, checking information account# ******** routing# **********. The bank name is Varo Bank but the address to the bank 50 N. Ridley St; Montgomery Alabama is the address for the Alabama Department of Revenue. That’s when I became suspicious about the whole process. When I alerted the breeder seller he ghosted me. I know I should have researched this breeder before sending cash but I have been scammed he never said he would send my money back he told me after he dropped the puppy off to this AirPetPros international shipping agency it was my responsibility to pay them for the AC crate to ship the puppy in. He called me and said the shipping company was going to turn the puppy to a rescue mission if I didn’t send the money to ship the puppy in the crate. I know this is long but if can anther person from going to this website and experience the loss I have. It’s worth continuing the process.

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- Orlando, FL, USA
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When purchasing a puppy from this breeder, the first text received was the following:

Below is our Cashier’s Zelle account details you will be making payment to;

Zelle Pay Email: [email protected]

Name: Ilya Belous

Amount: $300

Memo: FOR STELLA

Please where you see Memo or Reason just write the name “STELLA” and take a screenshot of the payment sent and send it to us for confirmation.

After this step was satisfied, he did not fulfill setting up a pickup appointment and instead wanted us to let him ship her to us. We live 1.5 hour trip away from him.

He then has not answered our calls or responded to texts. He has our $300 deposit and we don't have our puppy or even the opportunity to go pick her up.

Our other son who lives in Tampa went to the address provided and found that the person who answered says there are no puppies there and that we have been scammed.

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- Orlando, FL, USA
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Website is selling puppies. Bought a puppy paid for it as well as shipping. Never received the puppy

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- Sacramento, CA, USA
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I reached out to the scammer and inquired about a puppy for sale. He goes by the name of James and he provides his Zelle account information as ([email protected]). He said he would ship the puppy to me since I lived in another state. I paid a partial payment of $500 and then looked into it more and realized it was a scam. The website was just created this year, all of the puppies on the website are very different and no way they are from the same litter. The pictures also all have different backgrounds. I contacted him and requested a refund. He said he would but never did. He also said the puppy would not be in cargo and a company nanny would be with the puppy on the plane and the puppy would be delivered to our house, all for $150. That’s not even enough for 1 plane ticket.

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- Sacramento, CA, USA
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I found the website for puppies for sale. I reached out, he sent pictures and information. He goes by the name of Charles Harrison. He said the puppies were so cheap because they had another litter on the way and him and his wife had full time jobs so they needed to find these puppies homes before then. Since I lived in another state, he said he would ship the puppy to me by a pet travel company and he would be in the cabin of the plane. That was only $200. He also asked for my home address so the puppy could be delivered to my home. I looked into it more and his site had been marked as a scam in 2020 so I did not send him the money.

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- Saint Petersburg, FL, USA
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I was looking to purchase a Samoyed puppy. I performed a Google search and came across the Haven Homes Samoyed Puppies website at https://havenhomesamoyedpuppies.com. I inquired about available samoyed puppies. I was contacted via email by the sales manager Joseph Sanders using the email [email protected]. we discussed the available puppies and he told me the puppy would be 800 dollars. The reason for the price was due to an upcoming litter. He also stated he could ship the puppy via reliable pet transportation agency for 200 dollars. I was unable to find any pet transportation for that low of a price. He then proceeded to ask for a 500 dollar deposit for the puppy and that I would need to pay the remainder of the 500 dollars once the puppy was delivered. He provided me his financial cashier's Zelle account information for a Kierra Stevenson using the email [email protected] for the Zelle payment information. Usually a phone number is provided for Zelle transactions. We attempted to Zelle 500 dollars but our bank denied it due to the transaction being flagged as fraud. I then told Joseph about this issue. I asked if he could provide phone number but instead he provided his daughter Amanda Capino's Zelle account information using email [email protected] so I could send the 500 dollars. I did not respond and he sent another email with Zelle account information for a Britney Boyd using the email [email protected]. At that point I did not feel comfortable continuing and I did not respond to any emails moving forward. Please do not make the same mistake as this company is fraudulent. There was no phone number or address provided on the website.

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- Largo, FL, USA
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Hi, I believe I fell victim to a scam. The website I went to was newdawngermanshepherds.com, and the guy's name is Stephen Craig.

They had me send a security deposit ($500) through Zelle to "Latoya Gomez". Then when it came time to send the full payment, they wanted me to send it to "Dejuan Sims". When I tried to send it to the phone number I was given, it said there was a problem with that number. They gave me a different name "Thomas Saadeh" with an email address. My bank blocked it. I called them and they said it felt like a scam.

When I asked Stephen for my $500 deposit back, he tried to say my bank was defaming his website. He told me I could purchase Visa gift cards and send him pictures of the back of the cards so they can get the information. I told him I'm not sending him anything else. He said if I say he is scamming me one more time, I'll be hearing from his lawyer. He said he is not giving me my $500 back. I told him that he has to live with the fact that he stole/robbed from a single mom of three boys (their dad passed away in August).

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- Pembroke Pines, FL, USA
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I saw instagram puppies for adoption send me documentation and information regarding puppy pay $300 from my account and $100 from my daughter’s account puppy was supposed to be delivered the following day since after I did drive thru advice of having an emergency

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Familybullies.us is trying to sell pit bulls that they do not have. They have taken photos from reputable bully breeders and have used them on their own website. Do not agree to sending these people money, you will get ripped off. Beware!!

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I found their website online and inquired about one of the dogs. They said I could come pick up the dog from their home but had to reserve the dog first if I Zelle’s them $500 then pay the remaining $400 on-site. They did not send the address until I sent them the $500. When I told them I wasn’t able to come and asked if they could ship the dog they stated if I sent them $610 additional they could have the dog shipped to me. The Zelle email and name they gave me was completely different from the first one. Both emails were a mix of letters and numbers. When I asked about this they said they have a limit to what they can accept and sent me their daughters Zelle account. Both accounts are now inactive on Zelle. When I stated I was no longer interested and to refund the original $500 they stopped responding. I checked the website and it still shows the dog I ordered is still only 11 weeks old and available. It has shown this litter is 11 weeks old for 2 months.

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- Bradenton, FL, USA
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Says has teacup poodles for $700. Does not have any. Pay half up front and other half when you receive pup, but says his Zelle isn’t working right so needs the other half now.

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- Apollo Beach, FL, USA
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The scammer want you to pre enter money so they can take it for the dog. They they want you to pay 5000 extra they are trying to get. First I paid for the dog. Second the pretended to be the shipping company and I had to pay 1000 for a dog crate, then I had to pay 1000 for insurance, then them wanted me to pay for Quarantine measures of 2600. Total SCAMMERS

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- Seffner, FL, USA
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Scammer used Craig’s List to sell a puppy. We were asked to put a deposit down for $100. Have been texting to find out if we are still meeting and had no response. Then I called. Phone was “no longer in use”.

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- Boynton Beach, FL, USA
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I found them on Facebook Marketplace, looking for a puppy. I spoke with the "breeder" on the phone, and even facetimed and saw the puppy. I sent a deposit and then additional money for pet insurance. The day i was supposed to get her, he sent me tracking info for the flight through a puppy carrier service. As the day progressed he kept asking for more money. I never paid them more, nor did I get the dog.

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- Saint Johns, FL, USA
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similar to one I read about. Pictures received. contacted through email and by text. No way of seeing pup in person. No way of paying in a way that you can cancel.

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- Port Richey, FL, USA
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It was a transportation service for a dog we bought and never received because they kept on tacking on additional fees,we became leary

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I found them through a website search. I used their site to contact them initially through email and then they started texting me. They offered me several options of puppies and started discussing payment and transportation. They were insisting on using Zelle as a form of payment, which was fine. What started my alarm bills going off was in our text communication they seemed foreign based on their sentence structure and verbiage. That made me start looking into them and I saw other folks were scammed by them. I stopped all communication so I did not lose any money thank goodness.

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