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Online Purchase

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Online Purchase Reports & Reviews (2619)

- Birmingham, AL, USA

Christmas decoration Products were offered on a Facebook ad. I ordered not realizing it was a foreign company. Products were not received after a month and I contacted email address. After several days they answered and said package was delivered and I needed to check with post office. I did so and the tracking number they gave me didn’t exist. When I went back and checked comments on the Facebook site, several people had commented “you will receive socks”. I did get some random socks I had not ordered in mail so I guess I was scammed the same way. Very expensive socks.

- Duchesne, UT, USA

I ordered merchandise 1/22/23. Tracking says it was delivered 1 week ago. 2/27/23. No record of it being delivered to USPS. No response to my emails.

- Nitro, WV, USA

I downloadeda popular app on Google play to mine and earn crypto. They sent a card that is supposed to triple your income but it read my card and took 34.95 out of my account. They request that you send your friends one too. This is unacceptable and tons of people use this app. Should be international crime since people from all over the world use it.

The unauthorized transaction occurred March 1, 2023 under name XYGEO8662005

Category other.

I couldn't figure out how they got access until I put that company name In the Google search bar and then I was able to figure it out. Thanks for your help

- Detroit, MI, USA

On February the 15th I order a red truck for $39.95 and never did receive it they said after they received a payment with their 48 hours I will receive my order but I haven't as of yet

- Palm Desert, CA, USA

I paid fir concert ticket and when I got to box office they said there was no ticket it was online stealing maybe hackers

- Portland, ME, USA

I was selling a product on fb and was asked to give my cell phone number so they could verify me. I gave the number but they kept asking for a code. I blocked them both on fb.

- San Antonio, TX, USA

I was on my work /government computer setting up my outlook email on a newly installed computer. A screen pops up for free access to outlook on your mobile phone. I entered my info and then got a message that the free access is actually for a 1 week trial period after which I'll be charged $34.95 per month. I called Microsoft to complain and cancel that account and they said I didn't have that account. I then got an email from my credit card, asking if I made a transaction with "motorache" and I said no and put a lock on the card. Then I looked online and found the scam.

- Pittsburgh, PA, USA

Dev 7 purchased bean bag merchandise never came disputed it they stated provided service tried to contact email address fone no number every month they continually try taking money and there are over 1000 other consumers complaining

- Muskego, WI, USA

I ordered a power reclining chair, but what I received was a gift card instead. I lost $461.

- Boise, ID, USA

I received a package in the mail, very lightweight, containing earrings I did not order, nor did any of my friends or family, but addressed to me. No receipt or any other documentation was included in the package. The sender listed a first name (no last name) and a physical address that seems to be a warehouse or other commercial property. The package was paid for by Esperance Media Inc., a company registered (at one time) in California, but that appears to either have been suspended or dissolved. No fraudulent charges appeared on my bank or credit card statement, but it is concerning that my name and address were used to send me a package containing an item I did not order (and was not even looking for), in what appears to be a brushing scam.

- Philadelphia, PA, USA

Receive package from listed business. Merchandise indicates price $199. for the enclosed item (silk scarf). Nothing enclosed with the scarf (i.e. invoice) Not known how this package arrived at my home. Unable to locate phone # for ESG.

- Noblesville, IN, USA

Celebrity endorsement using Tiger Woods and his pain and healing from his car accident. Ordered 2 bottles, sent 4 charged $129. Just received another 2 bottles and charged another $129.

- Rutherfordton, NC, USA

I purchased a jumpsuit through their website. I paid $35 the item was advertised as a super stretchy comfortable jumpsuit. They sent a jumpsuit that the material does not stretch and is tough a cheap make believe imitation of what they showed in the video.

- San Francisco, CA, USA

Purchased Keto gummies to try based on advertisement that product endorsed by Oprah Winfrey and Weight Watchers, and available for promotional price of $49.68. It was middle of night while playing online game, and the next morning I received an emailed receipt for $198.78. I never received an email receipt for the $49.68 -- although I was charged by two different companies for both, BuyLifeKnow and SuperLifeK. I immediately responded that I did not order anything for $198.78 and the order should be canceled. I received no response. A few days later I received 5 bottles of product including 2 bottles of "Detox" -- I re-watched multiple versions of the ad, and nowhere is "DeTox" mentioned. (It now is also clear based on attributing same words to Oprah Winfrey and Garth Brookes that the ads aren't true.) But while the company says it will take return of product if I pay shipping, no matter what I say, I keep getting the same email saying to tell them when I receive the product, which I have, (even sending them a picture of the unopened bottles, as they once requested) but I have no means to return the product, and frankly no inclination because I don't trust them to credit my card.

- Pinnacle, NC, USA

 I went to youtube.com to see if the basketball I wanted to watch was listed. It was so I clicked the link. They asked for a $1 to verify my account via a credit card which said would be refunded. I provided the number and then clicked the link provided. That took me to a Movie site with no link to any basketball game. A few days later I checked my credit card account to see if I had been charged a dollar and if it had been refunded. I had been charged, but no refund. I contacted my card company and told them it was fraud. They refunded the $1 and asked me to try to contact the company which showed up as Bahelp.co with a phone number that had been disconnected. Seven days later, the fraud dept. of my credit card called to say the same company was attempting to charge $59.99 and I told them it was indeed a fraud. Then 2 days later, Bahelp.co tried to charge $26.99. I called my card company and closed the account.

- Lexington, NC, USA

I ordered 4 sweatshirts through Facebook messenger January 7 2023. Do date I have not received my order. I keep getting told that someone else will pickup my items and deliver to me. I can not get pictures of my finished goods either.

- Boerne, TX, USA

I just recently started playing games on my phone to try to supplement

My SS income. The same ads are used for multiple games, all claiming the same thing: all the other games are fake, there is no minimal withdrawal limit, no maximum withdrawal limit, immediate withdrawal to your cash app, no ads, no locations, etc. They reserve the right to change the rules at any time. So far on the games I have played, you can’t cash out until you reach a certain amount. Once you reach that amount you have to watch ad videos, usually 24 then 70+ then 100 then 200 then 300. I mostly play bingo so after the videos you have to make 60 bingos then after that 60 cards. The last step is to successfully redeem a gift card. On one game I have 2 gift cards waiting in the queue. I have moved from 3000+ to 218 over the last 2 weeks. On the larger gift card, I have remained at 2 in the queue for the same time period. On another game I won a MacBook but they refused to acknowledge it. On another game I won an iPhone but to redeem it I would have to pay S&H. When you’re close to cashing out, there may be no ads available or they give cash rewards of $0.001. If you are able to redeem your winnings your application may fail and you get nothing. They did this on several games. On Fruit Joy Blast, after watching all the videos you had to get 50 jewels. Of course they control the spins so you can never reach the goal. On Beauty Jump Hopscotch, I’m waiting for 13 cards to be redeemed. I watch the 200 videos and after a day or so, I have to watch another 200 videos for the same card. They do apply the videos to all the the “open” cards. So far I have watched over 1400 videos and I’m still at least a week from being able to redeem my winnings. Does anyone regulate this industry? A lot of the games are overseas. You can tell by the phrasing in some of the ads as well as spelling and grammar errors, like 100$. At this point, I play the game just to see what excuse is next to keep them from having to pay out any money. I don’t know if you or anyone can stop the unethical behavior.

- Melbourne Beach, FL, USA

While shopping on a website and proceeding to the cart to make purchase after entering payment information and clicking submit it went to PayPal for additional payment which should have been my clue but it was a scam. The website was fake. I was never charged for the product I ordered just the PayPal $95 charge which came out of my account right away. I never got an email confirmation from the website confirming my purchase upon further investigation of the website there was only a contact via email which I did and it did not work. There was no physical address or phone number associated with the website. The website was for high end clothing that looked very professional. I am disputing the charge through the resolution center with PayPal and hope to be reimbursed, but I would hate for anyone else to be scammed through this fake website.

- Saint Peters, MO, USA

I was sent an unordered ring, supposedly a one carat weight diamond, with a GRA document claiming Color "D" and clarity VVS1.

I did not order the ring, I have never heard of sender and I will not pay for it. He can have it back at his own expense.

- Duncannon, PA, USA

Ordered new shock mounting components on 1/7/23 was told be shipped out the following week and not received contacted multiple times and each time being told there on special order or there having shipping delays amount lost $200

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