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Online Purchase

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Online Purchase Reports & Reviews (2633)

- Norfolk, VA, USA • Aug 20, 2024

I saw an ad on FB for Batana Oil. The ad stated but one jar and get the second jar free for $39.95. I received the product 10 days after the order was placed. I developed redness and itchiness to my scalp as well as discoloration to my hair. I sent an email at the address provided by the company which stated:
Hi Andrea,
We are very sorry for the inconvenience. We will forward your issue to our store manager so we could give you an update.
Thank you for understanding.
Warm regards
CS Team
It has been exactly one week to the day and I have not received another email and unfortunately like a lot of companies there is no phone number to talk to anyone. A beg lesson learned! No more online shopping for me.
BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.
 

- Mount Pleasant, SC, USA • Aug 18, 2024

I paid for a diet plan that is called immune. I paid $35.99. I cannot download the diet plan or contact any person associated with it

- Mulvane, KS, USA • Aug 18, 2024

Sears refridg offer on clearance $99. No attempt to deliver or contact. Can not reach them for refund. Bogus name

- Providence, RI, USA • Aug 18, 2024

The advertisement was on Pinterest, it said “Joann Fabrics going out of business CLOSEOUT 80% off and more” in black caps with a yellow background. Clicking on the ad brought me to a web page where it listed all the “sale” items with a drop screen where you could sort either by price or popularity. You could not filter the results at all, you had to scroll through every item and it was very random: yarn, batteries, sewing machines, fabric and thread all mixed in. The prices were hugely discounted, they had Juki sergers priced at under $50, Singer machines for $20. The individual product listings were almost identical to how they’d be listed on the real Joann site, but the product descriptions were more abbreviated and there were no reviews, which was one of the first things I found suspicious. I saw a listing for Juicy Couture Terry fabric marked down from $24.99 per yard to $1.70. At that point I opened my browser and searched the same fabric through the real Joann site and saw that it was on sale but for $17.49. I went to check out and tried to login to my Joann account but it said “That data does not exist”, with no option to reset my password. At that point I called the Joann help line and asked them about the website, and they confirmed that it was a scam and were very apologetic.

- Sioux Falls, SD, USA • Aug 18, 2024

I bought one thing on the website as a Christmas gift and they used my debit card to make additional charges that i did not approve.

- Evansville, IN, USA • Aug 18, 2024

Scammer attempted to take 79 dollars from my card for days (card was locked) before i wised up and ordered a new card. After receiving and activating my new card they somehow knew and used my new card for $79. Attempted to call instacart to confirm and refund the transaction but they had no transaction available from my card number.

- Lincoln, NE, USA • Aug 17, 2024

It was an add on Facebook that appeared to be for the golf apparel brand Bad Birdie. After I placed my order it was revealed that is was a company named Anthoin.

- Cottondale, AL, USA • Aug 14, 2024

I purchased several items from a Supposedly Vera Bradley outlet store on 7-17-24 for $58.30 I received a confirmation number and the money was taken out of my account on 7-19-24 they said they would notify me when my items shipped. I have messaged the email they sent : [email protected] twice with no response. Now I can’t even get into the store app or my account but I saved pictures of the order and the withdrawal from my account. I did not know the address it was coming from it didn’t list it . Is there anything else I can do?

- Round Rock, TX, USA • Aug 14, 2024

Online ad during Amazon Prime Days supposed warehouse sale items

- Sturgis, SD, USA • Aug 13, 2024

Received a ring in the mail from Moissanite GRA. Had a card with QR code asking me to register. I did not register. No additional information was available on the package from USPS except for the shipping name (Cody Polk) and address ( 10175 Harwin Dr. SET 100A, Houston, TX 77036,)

- Yuma, AZ, USA • Aug 12, 2024

Ad advised through face book for limited addition

- Melcher-dallas, IA, USA • Aug 09, 2024

Said they could not deliver because of And incorrect address at Amazon log in to my Amazon and they started charging stuff

- Seneca, SC, USA • Jul 24, 2024

This company sent fake tracking information about a product that was never sent. The stops that were reported do not exist, and then it was reported delivered, which it never was. I have also reported the company sending the product. Apparently, they work together to scam people.

- Memphis, TN, USA • Jul 24, 2024

Looks like it is based out of china. Thought this was dicks sporting goods website but it is not

- Providence, RI, USA • Jul 24, 2024

I ordered 2,fans at the cost of about $159.00. I tried returning them and was told the shipping would be about $50-$80. Originally i paid $9. 99 for shipping . They said after returning them i would be refunded $8.00.

- Mobile, AL, USA • Jul 23, 2024

Received red jewelry box with ring inside package along with a certificate of authenticity and a Moissanite Report in a small yellow envelope.

- Haysville, KS, USA • Jul 23, 2024

07/08/ 2024 why are 8,511 to TD Bank 2301 North Federal Highway Boca Raton Florida 33431, for a 2023 bobcat ct240, it was wired to Elite vehicle sales holding account number 4445426003, the street address was 7847 Lakeside Boulevard 1046 Boca Raton Florida 33434. Was supposed to receive tractor 07/23/2024 Will not answer phone. Will not answer text, Support at trcroadspot.com

- Bruner, MO, USA • Jul 23, 2024

Facebook marketplace listing for custom built furniture, sent 375 for deposit to build furniture. 6 months later no furniture has been made and deposit has been refused to be returned.

- Victoria, TX, USA • Jul 23, 2024

This was the second voicemail…. “This is (name) _?_?_?_?_ concert with you once again regarding the claim that is now ready to be file into the county _?_?_?_ reached out to you several times over the last few days then I'll correspondence has been at no word you have now left us a choice but to move forward with the order of location for (my daughter’s name) _?_?_?_?_ to your residence understand that she still does have the option to contact the office that is handling her claim I will provide you with the information once again just so there is no way for you _?_ _?_?_?_ the state she had no prior knowledge of this matter with _?_?_ the phone number _?_?_?_?_?_?_?_ is 855-445-0692 as of now (my daughter’s name) will be located at your home address and less I have received other instructions best of luck moving forward…”

- Cape Girardeau, MO, USA • Jul 22, 2024

Just tried drafting my account several times and successfully drafted for $19.99

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