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Online Purchase

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Online Purchase Reports & Reviews (2819)

- West Orange, NJ, USA • Sep 30, 2024

Placed order on 6/8/2024 and received email confirmation of the order but no shipment status. I followed up through their email address for status twice to no avail [email protected] I saw the same products marketed on Facebook through another company name. I fear this is a fraudulent organization placing adds on Facebook using various fake pages.

- Los Angeles, CA, USA • Sep 29, 2024

Same as the previous reporter — an Instagram ad for Marine Layer where I received a strange confirmation email that was very nonspecific about my order or tracking details. Any follow up is met with an email that has a fake tracking number saying it’s stuck in customs and I’ll receive a special gift as compensation. The same seller showed up on my credit card bill as the previous report.

- Chillicothe, OH, USA • Sep 28, 2024

I ordered a denture reline kit . But they sent me some god awful looking fake teeth . The card in my order said I could get a refund if the product was faulty. So I contacted them told them they sent the wrong product and I wanted to return it . They said I would have to pay return shipping myself to their warehouse in Asia ( which would cost more than the product). They finally said they would give me a 15% refund , that would be like 54 cents . They had a ad on their website for a completely different product than what they sent me. No one should order from them you could get the same teeth right now in the Halloween section at Walmart.

- Conroe, TX, USA • Sep 28, 2024

This company is portraying to be Jo-Ann’s fabric store. They are portraying to be a warehouse with sale prices which are dirt cheap. You can find them all over on Pinterest that’s where i found them at. I ordered a bunch of yarn on September 10,2024 which I have yet to receive. I’ve tried to contact them with no reply I’ve gone in to find my order which when you enter in your order number, it doesn’t exist. I’m not out of a lot of money but I want to get it out there to stop them. I’m sure they’re making lots of money and hopefully others have reported them too.

- Bluffton, SC, USA • Sep 27, 2024

Company reverted with ordernumber and tracking number. Tracking number was unreqognizable by all legit companies like USPS. This company is valled

transport-hub.com. It.seems.a lot of online oreder scammers are using this company. We ordered beginning of august and we have had e mail going back and forth, even seeing how ournpackage was leaving Italy and going through customs in the US. It is all fake. There is no package! It is all making us delay our efforts to get it or to search for it.

- Luck, WI, USA • Sep 27, 2024

Earlier in the summer i ordered a mini jeep and i waited a month or so later i diddnt get it yet according to the site things ship out after 2 weeks of purchasing i do have the statement in my bank history to prove i paid for the thing

- Mcdonough, GA, USA • Sep 27, 2024

Came upon web page that informed me that I won a portable generator, and all I had to do was to pay shipping/handling. They charged my debit card and that was last I heard from them.

- Quincy, IL, USA • Sep 25, 2024

Vera merchandise sold on a website offered thru Facebook. I received no order confirmation nor an order number. I have attempted to contact on an email I found online. This website was invalid. I have contacted my credit card but have not received a decision.

- Rockville, MD, USA • Sep 23, 2024

We received a package from Edward Miles shop containing hair oil addressed to our home and we never ordered it.

- Tulsa, OK, USA • Sep 22, 2024

Saw an ad for closeout sale for Joann Stores. I am familiar with, and have shopped at/online there. The website looked legitimate so I purchased goods with my credit card. I missed some things, so I bought a second time with my card. I later saw a warning about this website. I called my credit card company as I saw the charges in my account. The help person that I spoke with asked me when the goods were to arrive. He said that I would have to call back after that date if I didn't receive the goods. I am 82 years old and I thought that I was aware enough not to be taken, but I see that I am not as smart as I believed I was.

- Dayton, OH, USA • Sep 20, 2024

The ad was on Facebook for a close out on a motorized electric wheel chair using a recorded ad from QVC as though it was being sold by them , I used a Master Card for payment of $51.21 and weeks later I received a tiny envelope form China containing a business card that said Merry Christmas and Happy New Year , that was all.

- Bishop, CA, USA • Sep 19, 2024

Fake ad on Facebook. Appeared to be moco boutique who’s legit. Clicked to buy jeans that were on a deep discount. Routes me to an exact website like moco using their exact employees and everything. Got an email with tracking from “findenne” tracking sent was a scam. Shipper said “other”. Reached out to moco boutique. They are aware and have been fighting to have it taken down and Facebook isn’t taking it down. I was scammed out of 36.00. Hopefully my bank will give me the money back. Been 3 weeks no jeans obviously. Tracking showing nothing now.

- Raleigh, NC, USA • Sep 18, 2024

Used social media to take money from many for items that were never received. Also sold a course to teach social media tips and tricks and did not follow through. Gets money for subscriptions and then blocks the people from watching.

- Franklin, TN, USA • Sep 17, 2024

I found the boutique online and there was a cute dress for a good price. I have had good experiences ordering items off instagram in the past. I never received confirmation of my order and the “tracking” is fake and doesn’t even have an origin point. After checking out, I began the wait for my package. 12 days later with no word, I was charged $29.99, which was more than the dress I purchased in the first place. I was informed that it was a “subscription fee” that I supposedly signed up for. It was never disclosed to me that I was going to be paying for a subscription service. If it’s in the terms and conditions, I wouldn’t know, because when I clicked on them there was a 404 error. It’s extremely frustrating because not only do I not have the dress I ordered, I wasted an additional $30 paying for a subscription that was never disclosed to me.

- Iowa City, IA, USA • Sep 16, 2024

Ad for GCI foldable chairs for $19.00 each. Then adding two free chairs if you purchase two. Cost was 40 plus $10 shipping. 49.95 total . Shipping in 3-5 days. August 2nd purchased. Never received. Items or notification. Showed presentation of chairs as a QVC / HSN ad. We notified by email of not receiving. Never responded. mailto:[email protected]?subject=''&body=''

Tried contacting- received error message. Received conformation number. 240803104019720 QVC/HSN (CfUGRB)

- Columbiana, OH, USA • Sep 16, 2024

Sold rabbit to me for $100. Said it came with paper and she would deliver. Then next day when rabbit was to be delivered she said we had to pay USPS $100 for delivery, I had to pay a 3rd party via Chime. When I asked what time the rabbit will be delivered she said we now have to pay another $100 for a crate fee. When I told her I don't have that kind of money she told me to have someone else pay via Chime or get a Razer card from walmart and pay her not the 3rd party delivering the rabbit. She then herassed my daughter for the money. She also told me to have my husband leave work and go put the money on my Chime account. My bank had already locked my account for fraud. I told her i did not want the rabbit and please return my money and she said no refunds. She lied about everything and took the money. She never told us about extra fees. She never said anything about no refunds. She said she would deliver, then changed it to UPSP. When I ask why I could not pay directly to UPSP, she then said they outsource to a 3rd party. I was never given a tracking number, and ever time I paid a fee, she would come up with another fee that had to be paid, and apologize for failing to tell me about it.

• Sep 16, 2024

I paid for some clothes and was charged way more than it said. Their website is gone and all I get is a automated reply when I email.

- Fairview Heights, IL, USA • Sep 13, 2024

I ordered from a website on Facebook for shoes. Vipxsporting.com The package says it was delivered per the website, 17track, but it has not been received on my end. I'm very frustrated because I have no other information and I've contacted all the US carriers in my area that I'm aware to locate the package. I've even sent emails to 17track asking for assistance with no response from them thus far. I've included pictures of all the information that I have received regarding the order. Please help or can you point me in the right direction? I appreciate any help anyone may be able to provide. Sincerely, Staci Davis Ph: 6187412142 Email: [email protected] The company is in Hong Kong but they have advertisements on Facebook. I just want you to know they are not in IL. I only put that on the form to continue with the complaint. Sorry for any confusion.

- Chelmsford, MA, USA • Sep 13, 2024

He messaged me on instagram saying he had some great pokemon deals at good prices, then I told him I had a budget, he said ok so I paid, then all of a sudden I was paying this agency thousands of dollars to get the pack to Massachusetts. And they were telling me like everyone one else paid, you are the last one, hurry up so your package isn’t delayed anymore and stuff like that, so I paid cause I didn’t want it to be left behind, then all of a sudden, they paid the van the packages were being delivered got robbed and everything was stolen, so they wanted us to pay again to have our packages reshipped and that where I drew the line so now I have lost thousands of dollars and got zero Pokémon cards.

- Los Angeles, CA, USA • Sep 11, 2024

So I bought this dehydrated mop I'm not sure which website it was it was Instagram to talk on Facebook. But when I received them up it was only the mop head and a plastic part that goes over the mouth it didn't even have the pool. I tried different polls from my brooms and mops to see if that would fit none of them fit it when I requested a refund they were offering me $4. I denied that one and then they offered me seven so I kind of just gave up and took the seven but do not believe that it is worth the price

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