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Online Purchase

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Online Purchase Reports & Reviews (2997)

- Southern Pines, NC, USA • Feb 05, 2025
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On Facebook marketplace as bed bath and beyond

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- Youngstown, OH, USA • Feb 05, 2025
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Ad on Facebook for photo printer from phone. ordered 12/04/2024 Still have not received or heard anything from. 02/05/2025

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- Virginia Beach, VA, USA • Feb 05, 2025
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I made a purchase and received a counterfeit product. When I asked for a refund, I was told that I had to return it to china and that was a direct violation of their posted return policy

BBB.com Notes as provided by the FBI:

WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

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- Studio City, CA, USA • Feb 05, 2025
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Website poses to be a plant nursery

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- Forest Hill, MD, USA • Feb 05, 2025
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order a item online on Facebook which seller sent 4 items and charged my card without authorization for the other 3 bottles. Returned all items in November of 2024 and still to this day have no refund of monies even after many emails stating they will refund money. No answer at number so out of $187.89

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- Newark, DE, USA • Feb 04, 2025
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Ordered small quantity for trial in Nov. received double amount ordered and double amt charged on credit card. Called to return portion of order and told could not return as order processed and shipped but said they would credit 1/2 amount charged. I asked to be removed from their system and end of any further shipments or purchases. A week ago (3mo later) i received a package via usps containing the amount that was to be in the original Nov order. Obviously they set this up on a recurring order basis without my consent!!! I called a serenity garden #listed in Lakeland, FL but this is not address where the order actually came from or shipped from. I then called a Denver, CO # listed on the item and spoke with someone about the problem … however, I could not understand a word the person said and she would not transfer me, upon asking, to anyone that could speak clearly!!!! Asked her numerous times if this was the distribution center for product /which she never responded. I do have a dispute case in place and this is definitely a scam issue.

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- Unicoi, TN, USA • Feb 02, 2025
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Frockrush is a scam I got scammed out of money for a order I never received.

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- Harker Heights, TX, USA • Feb 02, 2025
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I placed an order on 12/5/2024. I never received my order. I contacted the company, they sent me a fake tracking saying my package was delivered on 1/6/2025 by USPS. I contacted USPS on several occasions and was told the order was never received for delivery through them. They have no tracking for the package.

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- Barstow, CA, USA • Feb 02, 2025
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They keep trying to pull money from my bank account

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• Feb 01, 2025
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Advertising smart straps retractable straps online in November. December the website disappeared. January after I tried to stop payment they shipped two dollar store straps instead of the five SmartStraps ordered for 89.99. Still fighting with my credit card on this. He’s a piece of crap. Won’t reply to anything.

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- Pomona, CA, USA • Feb 01, 2025
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Facebook advertise NFL mugs from this company and when i received it it was horrible. I went oinline to request a refund and unable to reach anyone. Will never order online. It even said it was secure and safe. This is not the first time I have ordered something from a facebook advertisement and got hosed..

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- Seaside, CA, USA • Feb 01, 2025
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Scrolling through Facebook I saw an ad for a walking pad for $39.99, the reviews were great, little did I know it was a scam. The day after the purchase my credit card was blocked for fraud. There were 5-6 pending charges from a Sports Arena in amounts of $400 + dls each.

I am now disputing the charges.

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- West Covina, CA, USA • Feb 01, 2025
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This is a scam. Came up on FB as Simms year end close out sale. I ordered some clothing thinking it was Simms. Got an email saying it was at customs. Package tracking has said "in transit" for over 3 weeks. The only thing that's changed is the date each day. Avoid them like the plague.

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- Petaluma, CA, USA • Feb 01, 2025
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Introstem hiresattractive young 18-25 yr old women to convince older women and men that their product will make you look younger if you buy buy and use it. They fooled my wife into paying $439 for the same item you can buy on Amazon for $108.

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- Chiefland, FL, USA • Feb 01, 2025
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On Facebook marketplace is where I've gotten scammed. I was looking for pulled out couch/bed for my trailer. I came across a nice one I clicked on it and it took me to BIG lots blowout sale every thing was marked down to 70% to 90% the entire store. Being that Big lots was shutting down several stores I figured it was lejet. The next day I went to pull up Big lots Web site to login to show a friend the items and it kept saying wrong password which I know 100% it was right. So then I looked on the bank statement and it said 55.89 was paid to Romoryxmsusd!!!

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- Fort Smith, AR, USA • Feb 01, 2025
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I ordered a power bank for my electronic devices in November 2024. Several emails were exchanged, with promises that I would receive my product soon. When ordering, they received my debit information and address, yet I keep getting generic emails requesting my address again.

I can’t prove it’s a scam, but in my follow-up email, I asked them: If you initially requested my address and my bank has my correct information, why do you need it again? I did not receive a response. It seems suspicious.

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- Dracut, MA, USA • Jan 31, 2025
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Facebook marketplace ad for Wayfair…looked like Wayfair…realized after I paid that it was not Wayfair…

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- Surprise, AZ, USA • Jan 31, 2025
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I received a text from my bank, asking if i made a purchase through this scammer company. When I said "no", they canceled my debit card, causing me problems, while waiting for a new card to arrive.

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- Piqua, OH, USA • Jan 31, 2025
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Clicked on a Facebook ad and ordered from there. Claimed to be bed bath and beyond.

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- Baytown, TX, USA • Jan 30, 2025
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On the shopify website and unaware that others are under this name. Looneydodo picked up my order request for (4) robot puppies. On December 27,2024 my card was charged but to this date i have not received my

Puppies. There is no number found to reach this company but i am finding lots of negative reviews about them.

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