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Online Purchase

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Online Purchase Reports & Reviews (2972)

- Colorado Springs, CO, USA • Feb 11, 2025

Was reached out to by a "Rose Lopez" on facebook about an item i was selling. Said she submitted for shipment but nothing showed up. Went as far as having fake Facebook Meta emails sent to me.

- Rocheport, MO, USA • Feb 10, 2025

I received a email from PayPal I called the number and they continue to hang up on me. The first time I called I spoke to a gentleman and he wanted me to put him on PayPal and I told him I did not have Pay Pal and the gentleman hung up on me. Bitcoin

- Saint Louis, MO, USA • Feb 10, 2025

I made a purchase through this website, to purchase a watch from them. I never received the watch and I text them and informed them that I had not received the watch. They sent me information about the tracking. The tracking they sent me was fake. The Fast Kit packaging informed that Gapfil was a scam. They informed me that they received a lot of boxes that are empty.

- Saint George, UT, USA • Feb 10, 2025

I ordered an Amazon warehouse return pallet, I chose the Super Giant Mystery size. I received a 4”x6” box with some no name ear pods and a charging cable from china.

- Los Angeles, CA, USA • Feb 08, 2025

I went to Pinterest to find artificial flowers. Pinterest recommend the YSP Keruitegs store and referred me to their website. I made the purchased. I never got the items. I tired to contact them via phone and email but I never got an answer. Later I check my credit card that I used with them and I see a second charged from them. I had to cancel my card completely in order to prevent them to keep charging my card.

- Hot Springs National Park, AR, USA • Feb 08, 2025

Neutra was the name of a company selling foundation. They took $24 then attempted another $62.98 through PayPal.

- Carmel, CA, USA • Feb 08, 2025

Exactly what the last person reported.

Website promised 100% refund if not satisfied, then negotiated a percentage of the amount of the refund. Started at 25%, then 50%, finally 75% and I was so fed up I agreed. Of course the refund never arrived.

- Bolivar, MO, USA • Feb 07, 2025

You to took the number off google for the business Kinetic and I called because my internet services were intermitting. So, I called and they stated that they could not repair my issue and they offered me cheaper services and the gentleman asked for my full SSN and I gave I gave him my SSN number and then he gave this really good deal that I was suppose, he asked for my address. The gentleman stated that he was going to send me something to my email and he did and the email said Kinetic confirmation. Now when I go back to the email it is not there.

- West Decatur, PA, USA • Feb 07, 2025

Showed a carry on bag designed by Lori Greiner.

- West Hills, CA, USA • Feb 06, 2025

I received a package from an unknown sender that I did not order and it had 3 small rocks inside (brushing scam).

• Feb 06, 2025

Ad on Facebook about luggage. I clicked on it. They said it was QVC. I got a tracking number via email. Nothing came. Money was taken via credit card.

- Clinton, IA, USA • Feb 06, 2025

I played the Candy Crush game they have adds to purchase different items from company's. There was an add for Amazon to purchase return items from Amazon I got no such box and the money didn't go to Amazon and the confirmation number was fake.

- Milwaukee, WI, USA • Feb 06, 2025

I ordered 2 carry on luggages that were on the QVC HOME Network by a Shark tank personal advertising I been waiting for them to be delivered for weeks and just got a notice that they were delivered but I received nothing. I’ve been in contact with Bikobabybus that’s where it was from and want them to help locate my order but they aren’t. Now I want a refund Please help me.

- Orchard Park, NY, USA • Feb 06, 2025

While on the Instagram site on my cellphone, I clicked on an ad for end of season closeout sale on clothing on, what I believed, was the official jjill.com website. I selected and ordered items and paid with my debit card which was processed by my credit union the following day. No confirmation email was sent to me by the seller at the time of purchase.

Two days later, I received an email with the jjill logo as follows:

From: [email protected] 2025-01-19 13:22:37

contact us at [email protected]

Since Jan. 19, I have received no confirmation emails and no further contact.

To double check the order, I copied and pasted the service email into my browser on my tablet. The message from Malwaretips.com popped up to tell me that this address was a fraudulent shopping website.

By now, I immediately checked my financial statement. The transaction was paid, and the notation was not for the company as advertised.

I have filed reports with the Federal Trade Commission, the FBI’s IC3, (Internet Crime Complaint Center) and my credit union. I have also closed by debit card number (the seller has my information) and will be reissued a new card number.

Because this seller hid behind the name of a known business, I am unable to report it to the Better Business Bureau.

From this experience, I have learned important lessons – 1) do not make purchases from cellphone, and 2) don't use debit card to make online purchases. Protect yourself by using a credit card.

- Milwaukee, WI, USA • Feb 06, 2025

They steal information by have peoples bank information. It was easy to earn money you did different offers for games etc and they would put the amount of money into a balance and you had to use your link to invite friends. You have access to money but they said 1 month from when you click the withdraw button but nothing happened.

- Rockledge, FL, USA • Feb 06, 2025

I was notified by my bank that they were trying to change my debit card for $33.97. I had to replace this debit card two days ago, because of someone trying to charge for 39.97.

- Pittsburgh, PA, USA • Feb 05, 2025

Pittsburgh orders is a Facebook website that claims If you pay a fee, they'll be able to get you a Walmart. Order an Amazon order a target order. You pay the fee to them of two hundred and fifty dollars, and then you add six hundred or more dollars two year cart. Never received my orders or a refund

- Southern Pines, NC, USA • Feb 05, 2025

On Facebook marketplace as bed bath and beyond

- Virginia Beach, VA, USA • Feb 05, 2025

I made a purchase and received a counterfeit product. When I asked for a refund, I was told that I had to return it to china and that was a direct violation of their posted return policy

BBB.com Notes as provided by the FBI:

WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.

- Youngstown, OH, USA • Feb 05, 2025

Ad on Facebook for photo printer from phone. ordered 12/04/2024 Still have not received or heard anything from. 02/05/2025

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