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Online Purchase Scam

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Online Purchase Scam Reports & Reviews (426)

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Seen an ad on Facebook with a website, more items on the side to purchase. After purchase a confirmation was sent and there is no detail of item or shipping,

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- Newcastle, OK, USA
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Misled product to be made in USA, accepted credit card information, completed transaction on Facebook, sent no confirmation email, all attempts made to contact this business went unanswered, transaction approved by credit card website after clearing process, filed investigation with credit card after continued attempts to conact seller went unanswered.

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- Woodlawn, IL, USA
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I PURCHASED A 2006 50HP MERCURY OUTBOARD MOTOR SERIAL NUMBER 1B415401 THAT WAS $2700.00 I GOT 10 PERCENT OFF TOTAL $2160.00 ON MY CREDIT CARD ON OCT 4TH I RECIVERD AN INVOICE #52812 I HAVE MADE 10 TO 20 CALLS A DAY WITH COUNTLESS EMAILS AND NO RESPONSE AT ALL AND NO CALL BACK NO EMAILS.

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- Norman, OK, USA
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Ordered 2 food treys & a box for pick up

Tried calling the store phone# no longer exists.Visited store legal notices saying property wad seized .recvd text saying w/deliver for free:

The person texting told several lies that had phone issues & consolidation to New Castle store (thats closed & seized as well)

No open stores don't know where the food is actually coming from or if its safe

Was able to verify extensive legal issues after the fact

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- Holdenville, OK, USA
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Made the order on oct the 11th. Was Sent a tracking e-mail. Paid for an OU hoodie with my debt card.

Package never arrived as promised.

They Wont reply to e-mails. The phone number that the company has listed on they’re website doesn’t work.

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- Fairview Village, PA, USA
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The scammer took my money and never replied or cancelled payments when I repeated requested for it. There is no customer service department that you can talk to. These people are thieves and everyone deserves to know about them.

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- Philadelphia, PA, USA
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Cash girafe is a website you earn money or gift cards for playing games. I played for over a year and went to cash out and now i can ot cash out with either of those things. They are offering special deals which are completely useless to me. I tried contacting them 4 times and have gotten no response. They promised something and didnt deliver. Thats a scam in my book. I wasted so much i cant get back

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- Saylorsburg, PA, USA
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Saw virtual runs available on runsignup.com. Signed up for a virtual run for city Philadelphia (you can pick different cities for a virtual run). www.thebestraces.com and [email protected] is the contact for race I signed up for. Thought legit since the runsignup website. Didn’t receive my race packet in mail (tshirt/medal/bib) for virtual run. Emailed [email protected] and inquired about my packet. Response from a “Garry” is I can pick up my stuff on race day. There isn’t a specific day as it’s a virtual run for anytime/anywhere, ad well as no set race in person in Philly for this run. Supposed to be completely virtual. Responded regarding such. No response and never received tshirt/medal, etc. I paid for.

I want to warn fellow runners and is there a way to get my $34 back? Money is tight right now!

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I reported this.business before for the same scam they tried to take money from my account again but failed because there wasn’t enough funds in the account they have been using different names to hide who they are

Ism sick and trued of being a victim in someone’s little scam game this has to stop

right now

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- Seffner, FL, USA
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Offers to be a beta tester for a hiking company, but just takes money monthly and you don’t receive any products. I’ve reached out to their support numerous times and have left countless reviews. To no response or cancellation. This is clearly a scam and they are fooling thousands of people.

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- Riverview, FL, USA
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I ordered from the website “no authorityapparel.com”. The order was confirmed on august 4, 2021. I waited a month and never received a shipment email but my bank account was charged. So I looked to contact the seller and the only way was through instant messaging on Instagram. The seller for over a span of 2 years would tell me it was due to production issues from COVID and that I would receive my order in the next shipment. I kept giving him the benefit of the doubt but then I saw other customers were receiving new orders and I still didn’t receive mine. I asked for a refund and now he said he would block me if I kept bothering him about the refund. He has done this to numerous other customers because I see the comments on his “no authority apparel” instagram page of people still waiting for their orders to be delivered.

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[email protected]
Thank you ******* Order : 230815005825465
Your order has been confirmed
We have received your order and are preparing it. Return to this page to keep track of order status updates in time.
Pay with Credit Card
Contact us
Customer information
Contact information ?*******@gmail.com
Payment method ? Credit Card $ 37.98
Shipping address ***** ****** ******, Regina Saskatchewan Canada *** *** ***********
Billing address ***** ****** **#***, Regina Saskatchewan Canada *** *** ***********
Shipping method ?Standard shipping (3-7 days)
Refund policy Privacy policy Terms of service
All rights reserved alanais https://alanais.com/page/custom/contact-us
https://pursueshine.com/
Buy one today and get one free travel makeup bag?Bedside table dresser one piece flip top high-end texture cabinet makeup cabinet?
?LAST DAY 70% OFF? SATVEETM Large-capacity Travel Cosmetic Bag
$29.99Shipping $ 7.99Total USD $ 37.98
Require a valid tracking number today!
******* ******* 
Sep 21, 2023, 10:22?AM (12 days ago) to Support, alanais
It's been over a month to get this shipment on it's way. You stated you would provide a tracking number, that was over 10 days ago.
WHERE IS MY ITEM THAT I ORDERED AND PAID FOR?
Dear Customer,
?September 11, 2023
Well noted.
New tracking will be advised to you shortly.
?Echo
to Support Sept 15, 2023, 12:37?PM (6 days ago)Important: 
Hello   Has my item been shipped yet!  It's been a Month (August 14, 2023) since I ordered and paid for this item.
"Bedside table dresser one piece flip top high-end texture cabinet makeup cabinet"      
Is the shipment on its way this weekend ?
Do you have a Tracking#__________________?
alanais ORDER 230815005825465 
No change of address.
*** ******* ******** ****** ** ******* ** *** ***  Canada
******* ******* 
12:51?PM (5 minutes ago) to Support, alanais
HELLO     ARE YOU SHIPPING MY ITEM I PURCHASED FROM YOU
TODAY!   IF NOT WHY NOT?
SOMEBODY NEEDS TO TAKE RESPONSIBILITY FOR GETTING
MY ITEM SHIPPED! 
YOU DONT NEED ANY MORE TIME. 
MAKE IT TODAY!
*** ******* ******* ** *** ***  CANADA
On Tue, Oct 3, 2023 at 12:51?PM ******* ******* wrote:
HELLO     ARE YOU SHIPPING MY ITEM I PURCHASED FROM YOU
TODAY!   IF NOT WHY NOT?
SOMEBODY NEEDS TO TAKE RESPONSIBILITY FOR GETTING
MY ITEM SHIPPED! 
YOU DONT NEED ANY MORE TIME. 
MAKE IT TODAY!
*** ******* ******* ** *** ***  CANADA
On Mon, Oct 2, 2023 at 12:19?PM ******* *******  wrote:
NO JOKES!  
It's been 5 days again, are you guys a scam just like I"ve been scammed by another US/China company IN THE LAST YEAR - ARE YOU SHIPPING MY ITEM TODAY!
MUST EMAIL ASAP! ************ *** ******* REGINA, SK *** ***  CANADA
On Mon, Oct 2, 2023 at 12:18?PM ******* *******  wrote:
It's been 5 days again, are you guys a scam just like I"ve been scammed by another US/China company - ARE YOU SHIPPING MY ITEM TODAY!
MUST EMAIL ASAP!
On Wed, Sep 27, 2023 at 12:17?AM Support wrote:
Dear Customer,
The warehouse has been notified of your resent product and address information.
A tracking link will be sent to you in a few days. 
?If there is no tracking news, please email us after 2 days.
Stefanny 
Wed Sep 27 14:17:48 CST 2023,"*************" wrote:
I've sent you emails almost every week since I ordered and paid for this item to be shipped.
Please address this today September 26, 2023 and ship my item. Here's some more of your emails: 
Support
Mon, Aug 28, 8:08?PM to me
Dear Customer,
Thank you for your order with us.
Please kindly note your order has been shipped out to you already.
Please follow below tracking link:
https://www.17track.net/?nums=1023038375153272
?Should you have any questions please do not hesitate to contact us.
Echo________________________________________________________
******* *******  Thu, Aug 31, 3:47?PM
to support
Where is my bedside table? I must know today! what is the tracking #?
This tracking# 1023038375153272 was a package of toothbrushes
Where is my  free travel makeup bagBedside table dresser one piece flip top high-end texture cabinet makeup cabinet
Order : 230815005825465
Your order has been confirmed
*** ******* **** ****** ** #***  Regina, SK *** *** Canada
On Tue, Sep 26, 2023 at 11:01?AM ******* *******  wrote:
To: Stefanny   I've already told you - or Echo - or Mia - or whoever works that day!  
Here's the transactions of excuses that you've sent to me - here's the emails 
so maybe you can get it straight this time and get my item I paid for shipped.
No More Excuses!   I'll trust that you are not a Scam!
You can express ship this today at your expense. Here's the emails: 
I will need a tracking number at the end of today for the item I paid for!
Previous Emails trying to get the item I paid for shipped: 
Support Sat, Sep 2, 12:32?AM to me
Dear Customer,Thank you for the notify and sorry for the issue caused.We are afraid the package is mixed up by the shipper, may we know would you like to have the order resent to you or have it refunded please?
?Echo _____________________________________________________________
Support
Fri, Sep 1, 2:32?AM
to me, support
Dear Customer,
Thank you for the notify and sorry for the issue caused.
We are afraid the package is mixed up by the shipper, may we know would you like to have the order resent to you or have it refunded please?
Mia_____________________________________________________________
From: ******* *******  Fri, Sep 1, 9:32?AM
to Support
I want the item I paid for - if this is a real problem for you to ship the item,
Then let me know!  Get this item shipped to me today!
"Buy one today and get one free travel makeup bag Bedside table dresser one piece flip top high-end texture cabinet makeup cabinet"
alanais ORDER 230815005825465 
This tracking# 1023038375153272 was a package of toothbrushes
******* *******
216-**** ****** **
Regina,SK *** *** Canada_____________________________________________
Support
Mon, Sep 11, 2:46?AM
to me
Dear Customer,
Well noted.
New tracking will be advised to you shortly.
?Echo____________________________________________________________
It's been over a Month (August 14, 2023) since I ordered and paid for this item.
"Bedside table dresser one piece flip top high-end texture cabinet makeup cabinet"      
Is the shipment on its way this weekend ?
Do you have a Tracking#__________________?
alanais ORDER 230815005825465 
No change of address.
*** *******
216-**** ****** **
Regina, SK *** ***
Canada
On Tue, Sep 26, 2023 at 3:05?AM Support wrote:
Dear Customer,
In this case may we know do you prefer to have the order re-sent to you or have it refunded to you please?
Stefanny
Tue Sep 26 17:05:41 CST 2023,"*************" wrote:
DID YOU SHIP MY ITEM TODAY? IF NOT? WHY?
REQUIRE TRACKING# AND SHIPPER
"Bedside table dresser one piece flip top high-end texture cabinet makeup cabinet"      
Tracking#__________________
alanais ORDER 230815005825465 
306-********
*** *******
216-**** ****** ** Regina, SK *** *** Canada
On Mon, Sep 25, 2023 at 1:13?PM ******* ******* wrote:
MONDAY SEPTEMBER 25TH.
REQUIRE INFORMATION TODAY! TRACKING# AND SHIPPER
Hello  So first they ship the wrong item and I get chinese toothbrushes. 
Now Logistics has lost it and you are going to resend a free replacement?
I've been doing this with you since August 14th. How would you like me
to trust you? I want the item, as I'm moving into a new place to call home.
Send the replacement, but I will need to track it everyday. How long will
it take this time to get my paid for item? make sure you follow up and
the correct item is actually being shipped.
"Bedside table dresser one piece flip top high-end texture cabinet makeup cabinet"      
Tracking#__________________
alanais ORDER 230815005825465 
306-********
*** *******
216-**** ****** **
Regina, SK *** *** Canada
On Fri, Sep 22, 2023 at 10:20?AM ******* ******* wrote:
Hello  So first they ship the wrong item and I get chinese toothbrushes. 
Now Logistics has lost it and you are going to resend a free replacement?
I've been doing this with you since August 14th. How would you like me
to trust you? I want the item, as I'm moving into a new place to call home.
Send the replacement, but I will need to track it everyday. How long will
it take this time to get my paid for item? make sure you follow up and
the correct item is actually being shipped.
"Bedside table dresser one piece flip top high-end texture cabinet makeup cabinet"      
Tracking#__________________
alanais ORDER 230815005825465 
306-********
*** *******
216-**** ****** ** Regina, SK *** *** Canada
On Fri, Sep 22, 2023 at 6:40?AM Support wrote:
Dear customer,
Sorry for the confusion caused, I'm afraid the logistics company has lost it.
?So how about we resent a new free replacement for you?
Your reply will be highly appreciated, thanks.
?Luna
Fri Sep 22 20:40:11 CST 2023,"*************" wrote:
It's been over a month to get this shipment on it's way. You stated you would provide a tracking number, that was over 10 days ago.
WHERE IS MY ITEM THAT I ORDERED AND PAID FOR?
Dear Customer,
?September 11, 2023
Well noted.
New tracking will be advised to you shortly.
?Echo
******* *******  Sep 15, 2023, 12:37?PM (6 days ago) to Support
Important: 
Hello   Has my item been shipped yet!  It's been a Month (August 14, 2023) since I ordered and paid for this item.
"Bedside table dresser one piece flip top high-end texture cabinet makeup cabinet"      
Is the shipment on its way this weekend ?
Do you have a Tracking#__________________?
alanais ORDER 230815005825465 
No change of address.
*** *******
***-**** ****** **
Regina, SK *** *** Canada
******* *******
12:51?PM (16 minutes ago) to Support, alanais

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- Racine, WI, USA
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He texted me and said his name was Timothy, and said I needed to send REFUNDABLE deposit money ito see the property. Then started asking for more different payments to different people. That's when I demanded my deposit back. Their Facebook page was also contacting me at this time. They said they would return it after trying to talk me out of it for a few days. I've kept all interactions I've had with them. Finally they said they'd return my deposit.. Days later I tried to contact them both only to be blocked.

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I ordered a smartwatch that was advertised to help with glucose testing for diabetes and when I received the watch I found that it was a waste of time and money , first the watch would not link ith the bluetooth on my computer so I could do things and then I found that you had to have an iso installed to be able to set up the watch. That was going to cost extra. then I was supposed to become a member of some H band for more programs for the watch and that was going to cost 50.00 per month. When you can't afford such things that was out. I even sent an email to the company at [email protected] and they have not even acknowledged my email. Then I decided that I wanted my money back so emailed them again and still receiving email saying that my emails cant be delivered to them. Then the other day I seen another add for an identical watch with a different company called Fitaos in china and they had no way to contact them as well because I figured that they were fitsenso just changing the name. Thus I figure I am out money and time.I filed a report with the federal trade commission ref.#164450515. They told me to file with you. The country they were from was Slovakia.

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- San Diego, CA, USA
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I ordered a scooter and at the end of the transaction it said it would email and text me the information such as my receipt and tracking #. I never received either after waiting 2 hours. I emailed the company with no response. I tried to call and there is never any answer even after waiting on hold for an hour. I sent another request and was sent an order # 12788. Went back to the website to track order and it stated that was an invalid order #. Emailed again and was given a tracking # after 10 email requests and that does tracking # states nothing. I knew then that this was a scam and thankfully my credit card company has no tolerance for this kind of activity and they have reversed the charge and cancelled that card number. This business really needs to be closed and investigated as they are taking advantage or seniors and the disabled and to me that ranks right up there with elder abuse. PLEASE EVERYONE STAY AWAY FROM THIS COMPANY THEY ARE A FRAUD.

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- Newark, OH, USA
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I ordered a free book the site said just pay $4.99 for shipping and the the company charged me $39.97 .

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- Pompano Beach, FL, USA
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I received my package and I saw that the weighted piece on the string that goes on the pulley part, looks like it was cut prior to packaging. I wanted an intact replacement piece as I do not feel it is safe to use as it is. I'm afraid it will go flying and damage something or someone as it is. I've sent NUMEROUS emails since receiving this problem 2 weeks ago to the day.

NEVER RECEIVED A RESPONSE! NOTHING! NADA! NON-EXISTENT CUSTOMER SERVICE/SUPPORT!!!

I am not a happy customer so far. I am attaching the pictures I took to show you my worthless piece of equipment. I looked at videos online and nobody had the cut rope like I have so I know it's not supposed to be like this.

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- Edmond, OK, USA
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Tried to get my order delivered. They keep on saying the item is on the way. They send me a none trackable number by the USPS.

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- Saint Petersburg, FL, USA
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On Facebook ad under MoodBeach

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They acted like they were a streaming service going to charge me $1 to stream a game. I received an email after putting in my card info and they said that they will charge me $59.99 monthly and I was never even able to watch the game. I went to google and searched their website and the reviews say it is a scam and happened to many other people.

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