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Online Retailer

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Online Retailer Reports & Reviews (63)

- Philadelphia, PA, USA • Jul 01, 2024
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My business information, my credit card number, every time I talk to them they put a different person involved, keep making up more issues and want give me my trademark, they maybe legit but they scam too because i never received my trade mark I paid so much money

My online business

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- Miami Beach, FL, USA • Jun 13, 2024
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This company offers access to hundreds of wellness courses. I bought one of them for $19 in April, 2024. The same day, I received an email from them saying I had a 7-day free trial for access to all their courses, and that after that the subscription would cost me $79 per month. There was a link in the email to cancel the subscription and avoid the charges. I clicked the link that same day and canceled the trial, not to forget about it later. Fast forward two months after that, I see two $79 charges on my credit card from them. I went back through my emails and found the one above mentioned, followed the link again, and it showed my subscription as "not active". So immediately, I reached out to them thinking there was a glitch in their system or something, and they flatly responded that I had 14 days to report those charges, and since that time period had passed, they couldn't do anything for me. Obviously, I fought back and said I was going to take further action with my credit card, and then they came back and said they had canceled my subscription and were going to refund me. However, they only refunded me one month. I wrote back asking for the other refund, and the same Customer Support manager (Maria is her name, supposedly), answers back as if she suddenly had amnesia, and had no clue they had agreed to refund me, etc. They are scamming people. I don't know if their courses are worth the $19 I spent, but their company practices are definitely sketchy. Also, I can't find any phone number on their website, just an email address.

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- Suffolk, VA, USA • Apr 02, 2024
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This Company Sends Emails / Advertising for Company Comicxposure.com selling Comic Books on Website. I ordered from Website in-stock items, and Never Received. They do not respond to Phone Calls / In-text Message on WebPage / Or Email. Items were paid for thru PayPal. Paypal Case Has been

Opened and Escalated in March 2024. As of April 2024, No Refund has been issued from Paypal.

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- Sun Valley, CA, USA • Mar 09, 2024
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They are offering separate “high dollar value” mystery boxes , 100$-1000k value. I purchased a 600$ value and received a poorly designed shirt, a pair of sweat pants, and one sticker. After checking there Instagram comments it seems like this is a repeat issue

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- Cheshire, CT, USA • Dec 21, 2023
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Purchased a pikler climbing set for my toddler. Ive reached out and no contact from the company. The product never shipped.

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- Indianapolis, IN, USA • Dec 04, 2023
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Livia sells menstrual cramp devices. They offered it on a Black Friday sale with a subscription service in 2021, which we purchased. We never received the subbed electrode pads, tried to contact them, and they never sent them. Told them to cancel. They didn't cancel. Told them again. They didn't cancel again. Now, as of March 2023 they changed their name to iPulse Medical LTD, still operating the same scam. Had to cancel my card and hopefully that does it.

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- New York Mills, NY, USA • Dec 04, 2023
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Saw an add on Facebook for a Christmas flash sale for an advent calendar. Clicked the link and ordered it for my son. The charge showed up on my bank statement as “goddessexciti“ which worries me. Haven’t gotten a tracking code it just says outbound and shipped. The rest is all in chinese

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- Evanston, WY, USA • Dec 04, 2023
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Never received item nor updates on shipment.

Very disappointed that seller fraud. Blackmailing about tracking shipment.

Very Unprofessional seller, slow shipping updates, poor customer service.

Business owner made false statements about replacement orders but never processed the claims

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- Tustin, CA, USA • Dec 01, 2023
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I downloaded this service to help grow my audience on social media. They promised and underdelivered. After a week, many attempts to connect someone from the company, I asked for a refund. The automated message system let me know that there is no refunds and it was in the policy. I tried to reactive my account and was charged another yearly subscription fee. I tried reaching out again by means of their chat system and got no response. There was no place stating my card was going to be charge. I then looked online and found many other people in the same boat so I decided to write a complaint.

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- Los Angeles, CA, USA • Nov 27, 2023
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I have attempted to get a refund or an explanation multiple times. They say "it will ship soon" and do not acknowledge my request for cancellation and refund. It has been over 2 months

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• Nov 22, 2023
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ScamPulse.com confirmed this website and business is a scam when i sent an inquiry. ScamPulse.com advised i fill out this report

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- Yankton, SD, USA • Nov 18, 2023
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Offered the heating unit called: Ecoheat devise that is supposed to warm a room. Doesn't live up the the climes made by the company.. Would barely warm my small bathroom.

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- Brooklyn, NY, USA • Nov 14, 2023
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I purchased a pair of designer earrings which passed the resellers authentication process (which they charge a separate fee for). However, upon receiving I had a different third party also authenticate the item and was notified the item was non-authenticate. I then reached out the seller (vestiaire collective) to inform them of the issue. I was provided a return shipping label to have the item re-authenticated by their authentication team. The item was received by the seller and days later I received a email indicated the following… “Our team has now checked the item again, and we agree that the item does not meet the standards of the brand.” I am reporting this because this is absolutely unacceptable. Buyers spend their hard earned money to buy items which they believe are authentic (based on the sellers authentication process) it would be a shame for this to happen to others and they have absolutely no knowledge that what they received and thought to be authentic is in fact a replica. I am beyond frustrated and now I am questioning/doubting every single purchase I’ve ever made from the seller.

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- San Antonio, TX, USA • Nov 13, 2023
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Ordered a jersey on 10/22 and within 2 days was sent a tracking number. As of 11/12 I am still waiting on the product to be sent to me. The tracking info states it’s been sitting in Jamaica, NY since. When contacted, I get a response that says please be patient your order is on the way. Since the first time I made contact, it shows an update stating it’s been shipped again yet is still in Jamaica NY.

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- Camden, OH, USA • Nov 06, 2023
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He will not send my money back for item plus shipping cost

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- Tehachapi, CA, USA • Nov 02, 2023
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Website looks legit. Offers payments through Shop Pay. Phone is disconnected and no reply to email. Music store with hundreds of products.

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- Westfield, IN, USA • Sep 26, 2023
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This is definitely an odd story but I'm not sure where else to file this.

My wife and I purchased an Elliptical Machine from SOLE back in January of this year. At the time, SOLE was promoting a Fitness App of sorts that you could utilize alongside their workout machines. The app was called STUDIO. We signed up on the website, TryStudio.com and have been getting charged for months now. However a few months ago I wanted to cancel the service as we were no longer using it. When I went to contact their support page, it doesn't exist anymore. The live Chatbot they had was also removed. I sent them emails as well but never received any responses. I attempted to have my bank disrupt the monthly charges by sending me a new Credit Card however they're using a digital wallet service which automatically updated to my new credit card and we were still being charged.

The information I was able to find via google listed two phone numbers, both of which are for the California Department of Consumer Affairs (1-800-952-5210 & 916-445-1254). The information in their Terms of Service mentiones Morsel, LLC as their parent company however attempts to contact that number ended up in a voicemail box of some random person (866-780-7653). I was able to contact SOLE directly who assured me they've cut ties with this third party vendor and would work to get my membership cancelled, however the website is still active and taking Payment information, as well as all of their social media accounts. This seems like a total scam at this point and I jsut wanted SOMEONE to be aware of this and see if they can get it taken down before more people sign up.

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- Chicago, IL, USA • Sep 26, 2023
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The scammer has a consumer friendly website with women's clothing and fake positive reviews. It indicates returns will be accepted within 30 days but when you request a return they require you send to an address in China with exorbitant shipping rates. The quality of the dress was very low and different from the pictures. If you search on online off of the website, there are many claims that the website is a scam but you wouldn't know to look for them because the website looks professional and include so many fake positive reviews.

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- Elk Grove Village, IL, USA • Sep 22, 2023
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I received an ad on Facebook for the website https://www.caringei.online/

I placed an order of $43.55 but afterwards I was suspicious because the email said the bank statement will appear as “ weeksrainbowj” which did not seem very legitimate to me. The email says they use Customer Care-VIP and since my order had just been placed I requested in the customer care chat for my order to be canceled. I have not heard back yet and it has been a couple of business days. I am not able to find a phone number to call them.

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- Brooklyn, NY, USA • Sep 21, 2023
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The website helps you find your IQ score. The charge is $1. I woke up to a $29 charge that I didn’t authorize

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