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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1860)

- Jim Thorpe, PA, USA • Apr 26, 2024
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I ordered something from this company based on the Facebook reviews. When the item arrived, it did not fit me, so I sent an email immediately to get a return authorization. They told me to send them photos of me and videos to prove to them the problem. I will NOT send anyone photos of me or videos of me to prove anything. They are not responding to me to authorize a return which the FaceBook ad said it would accept returns. I am very mad at myself for getting hoodwinked on a Facebook ad. Please let me know if you can help me. The Facebook ad is no longer there and the payment is no longer showing on my PayPal account so I cannot get a refund through them. The payment says: You paid using: Mastercard x-8740 .... I do not have a Mastercard ending in that number and it is on a Paypal email from the so-called company.

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- Biglerville, PA, USA • Apr 25, 2024
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Tried to buy a swim suit. Got two different tracking numbers (one from Ireland, one from China) Keep being told it is out of stock so they sent from China yet after they said that, I got another updated tracking from Ireland (it isn't moving but the tracking looks updated).

They will not refund me as of yet but I told them I am filing this so hopefully I get my money back.

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- Silver Spring, MD, USA • Apr 24, 2024
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The website claimed to sell items and used a crypto account to take money. It has not been refunded.

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- Harrisburg, PA, USA • Apr 24, 2024
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Falsaster masqueraded as The Halara in an online ad. (A brand I've previously shopped with) the initial payment does not go through, though after a page refresh, it will. The order confirmation comes from Falsaster.com rather than the halara.

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- Scranton, PA, USA • Apr 24, 2024
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Clicked on a link through facebook that lead me to the website that i assumed was usa based and a google search showed nothing bad on them .

after buying the pc product was given a tracking number and a website where i can track it from there is where i found out it is not usa based to begin with

then after the time given i emailed their support asking where it is and was given an updated explanation of time frame and then a week past their new timeline it showed as delivered but i have never received it i have sent multiple emails since and have not received a reply from them

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I purchased medication thru this company. the original cost was $387. which included $40. shipping. then I kept getting emails and phone calls asking for 272. for custom fees which would be reimbursed back to me. I have contacted the supply and seller which no one got back to me

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Ordered a product that they were advertising on Facebook. This is in February 2024. To Date have not received the product. Funds were immediately cashed and when I asked for a refund, They said they could not accommodate. that several emails were sent to

them back-and-forth with no resolution. They did not seem to care one bit that I was filing a complaint company. is a scam and I need to warn others so please stay away from them!

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Presents as a known business on Instagram. After the order of 5 dresses and a payment of 1,000. Dresses were not delivered before needed date. The scammer also changed prices and wanted more money. Also added shipping costs although online website states free shipping for orders over 600.

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- Newburgh, NY, USA
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When looking on site to track order site say link no longer available.

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i ordered from Fourfiy.co coir product based on the ad picture. I received an inferior, small blocks. I contacted Fourfiy at [email protected] and was told I would have to pay for the product to be sent back to China at my expense (they provided the address). . The advertisement said free returns. The advertisement also said 100% guarantee satisfaction. Help please I feel I have been scammed!

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Company is using AI to explain shipping issues, delays and excuses. The order was never received.

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- Norristown, PA, USA
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I opened a line of communication via online chat. I asked for the physical address of the store and was not given one, just given the state - New Jersey. I was told that I needed to make an online order if I wanted to purchase anything. I asked for a phone number so that I could call and speak to an actual person. I was not given a number. The person kept telling me to order online. The website shows several photos of a brick and mortar store. It seems a bit fishy so I cancel the online order.

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- Pottstown, PA, USA
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Ad on Instagram. Scammer impersonating top brand label Halara.

Prices were listed 85% off Spring Time Sale.

Merchant transaction was then processed as falsaster.com and payment made to a Hooraymirclealful

I did not use personal bank account information because I was skeptical.

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- Webster, NY, USA
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I ordered Bird Pumpkin Seeds on 4/17/24, gave them my credit card info and was given order #1000670 but nothing about shipping info. I tried calling their phone # but it doesn't go thru. I sent messages two days in a row on line and did not receive a message. There are stores in Brooklyn so I called one of them and she had another person call me from (800)836-7328. I was told there is no such order # and that they don't sell Bird Food. I explained that I was looking at their Web site while I was talking to them and everything I was saying was right there, including order bird food and that if it is not correct, the web site should be removed so people like me don't get scammed too. I called my bank and cancelled my credit card.

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- Martinsburg, WV, USA
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I ordered Amoxicillin Forte for fish. It was to be shipped within 7-8 business days. I went to their site to look up my order and it's gone. I attempted to email and haven't gotten a response. The payment was made from Shopifemail.com.

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- Martinsburg, WV, USA
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Placed a order for Christian Inspired T-shirts on March 16. Kept tracking and contacting company via email. They told me I didn't know how to work the tracking system. Sent pics. Wanted refund after 3 weeks, while suppose package was in LA. They sent email saying it was delivered with another tracking number. Told them not my tracking number. Asked for full refund 3x. First, it was $5.00 off, then 50% refund, now 70% refund. They owe mw the full 100% refund. Not a legitimate company!!!!! I am so freaking mad!!!! Have never had a problem with Shein or Temu and they are located in China. Please put on list of companies not to use!!!

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- Manchester, NH, USA
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The add showed up while reading the Washington Post. I used Pay Pal to order. I received a defective product. I looked up the business and it does not exist. It was delivered by UPS and I returned it.

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- Pompton Lakes, NJ, USA
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I ordered 2 jackets back in September 30th 2023. Allegedly it was going to ship November 25th 2023, then it went to December 2023 then changed a third time with no estimated date whatsoever.

Communication is key and i feel like i paid for merchandise im NEVER going to receive. Then i get an email stating "Tulip Season" has begun and shipping was supposed to start with tracking on Saturday March 2nd 2024. I never received the jackets or a refund for my order. I reached out via email immensely and now no response. It's been 7 months smh

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- Thomasville, PA, USA
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I saw a Harley Davidson trike on Facebook market place for 800 I asked if it was still available got a response saying the was her husbands who. Did passed away a few months ago and bad memories That's one reason she's selling it for a low price and her job was moving to Omaha Nebraska I got contacted by eBay was told to buy 4 x 200 eBay cards for the purchase of the trike.after I gave card info I was told I would get a confirmation # then I another email from eBay say the was under valued and needed to insurance both seller and buyer needs to pay 800 email from seller she said she paid her asked me to pay my part I called eBay to cancel my order he said some would call about my refund no one call me I called today they hung up I call again got a message

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- Philadelphia, PA, USA
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I thought I lost my birth certificate, so I was doing research on how to get a new one. This site came up and they had a decent score on Trust Pilot. I didn't realize they were a 3rd party site that essentially helps you to get your requested docs for an upcharge. After submitting my application/order, I received an email from them a few days later requesting more of my personal info (after having already given them my DL & SS # in my application). Something felt off, and I thankfully found my birth certificate in the meantime and decided to cancel the request with National Records. They literally have a button that says "cancellation requests" when I log into the account they made me make. I later got a phone call asking for more info on my cancellation. I explained and the woman said "Understood. You will get an email with a cancellation confirmation in the next 2-3 days." I got an email 2 days later telling me after careful consideration & evaluation there was nothing they could do and they couldn't issue the refund because I made an account & I was too far along in the process--even though they couldn't start the process because they didn't have all of my info. I then got another email the next day that said they need the rest of my info and said don't try and call my bank or credit card company to dispute the charge or else this would damage my credit score. I immediately called my CC company and had them dispute the charge and cancel the card. They also confirmed this "company" is located in Great Britain. I started doing more research online (Reddit) and saw that a lot of people have had similar issues when it comes to cancelling. It sounds like they just refuse to issue refunds so a lot of people have to file claims with their credit card companies And those that didn't cancel either never received their docs or were sent incorrect docs. I have no problem paying a 3rd party to help, but it seems like this company had no intention other than making money. Extremely unsettling that they have very identifiable info about me, but luckily I haven't seen much about people saying there were further issues in terms of ID theft. Just that the people at the company continued to harass them over email and would receive spam calls- not that much better. Still waiting to see if I will even get my money back. The fact that this website even pops up when people search for looking for ways to get something as serious as a birth certificate should be a major red flag. Extremely misleading. Hoping others don't make the same mistake as me.

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