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Online Subscription Scam

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Online Subscription Scam Reports & Reviews (32)

- North Manchester, IN, USA
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They said if I did a cvs survey I could pic one of five things and just pay shipping which was 5.95 for a stupid portable sweeper. Then a week later 86.00 was taken along with shipping. I called the number and they said that I signed up for a monthly membership to there club. I said I want my money and send me the thing where I signed something for a membership. She said ok but we can only refund 30.00. I never got proof of the membership.

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- Mount Rainier, MD, USA
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"Trusted Housesitters" said they needed my credit card information so I could get more information for a friend potentially housesitting but I NEVER agreed to pay them any money. I just got a notice that they've just stolen $120 from me and they refuse to refund my money even though it's obvious deception.

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- Ashburn, VA, USA
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This merchant supposedly leases his Algorithm software for Future's trading. On September 6, 2023 I subscribed to their 14-day trial service with a "7-Days Money Back Guarantee" advertised on their website. Today, September 12th and early in the morning I cancel my subscription, which is within the "7" days to get a refund due to unsatisfactory performance of his product, and I asked for money back based on his advertisement. After multiple email requests, and many hours, he sent me an email stating that there is no refunds on subscriptions and that there is no such thing as "7-Days Money Back Guarantee"! After I took a screenshot of his website, showing his domain name, time of the day (today September 12th, 2023) and his advertisement for refund; I confronted him with my holdings on his website, he went ahead and removed the "7-Days Money Back Guarantee" statement of his website and still claims that there is no such advertisement and no such refund. I have tried in multiple emails to kindly ask him to issue me the refund as he advertised and to prevent any headache and damages, but he ignored each of my later emails.

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- Reading, PA, USA
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Complete scam! You pay the $299 yearly membership fee. You are promised up to 5 free leads the first month. You receive two after about 2 weeks and they aren't even in your area & you can't identify them as real people on any people search sites. You receive a CRM & website that looks like something created in the 80's & you can't even upload photos to the "gallery" that don't look like complete crap graphic wise. Then you contact your credit card company to report as fraud & you begin your dispute in April & now it's September & you are still disputing the case even though the company states that they will refund you your membership fee of $299 on a pro rata basis. They won't reply to you because they know that they are scammers. Then Mercury Credit Card sides with the scammer after they drag out a 5 month long investigation. Ironically, you paid in March & if they won't refund your money then shouldn't you still have access to their amateur website? What did I pay for. My membership is paid until March 2024. This is why Mercury's Fraud Dept is incompetent. Never questioned this...

I filed a police report tonight & now I'm planning to sue. Please see attached the liar's text to me before i joined. This details the "pro -rata" basis refund that I never received. Thanks Mercury for protecting your customer's money.

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- Harleysville, PA, USA
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3 years ago I purchased a service from Viewpure.com to take commercials out of YouTube videos. My school district blocked viewpure so I tried calling and emailing the company to cancel. Unfortunately their site is no longer active, they have no phone number to be reached, and they keep charging my card every year even though I am not using their service. Every year I have to dispute the charge because they have access to my account and take the money.

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Scammer offered a subscription to a website. A promotional trial offer was made, and initially signed up. I understood it involved paying for 10 month of membership, but I cancelled shortly after the promotional period to make sure I wouldn't get charged in the future. I was continuously charged for 5 months after. Also getting promises to no avail. Saying I wouldn't get charged again, but I check my statements and I would a charge every month after.

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Charges showed up on credit card two months for $29.97 each month for a subscription to a webpage I never heard of--www.tryglorius.com. I called the company and they refunded the charge made in July, but denied that they charged me for June. See screenshot of transaction page on my Barclays card. The agent on the phone sounded really sketchy, refusing to let me talk with a supervisor, saying that she represented several companies. She repeatedly said there were no charges made to my credit card for June. She just wanted to get off the phone.

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I received a charge on my bank statement in June for MYSKT.NET. I automatically contacted my bank to dispute the charge. Again, this month I was charged again. I decided to reach out to the company's customer service. They told me they were sorry and canceled the subscription (that I didn't know i had). Today 7/12/2023 I saw a $120 charge on my bank statement from them. I called and the representative (Mike) asked me for my debit card information, not my name, not my address. When I told him I knew this was a scam and I was going to report it, he hung up on me. I called back and spoke to another representative who said they had credited my account (which they did). However, they again asked me for my debit card information....not my name or social. I have since reported to FTC and now here. There is no address on the website.

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- Harpers Ferry, WV, USA
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We use the xfinity app for hulu. Today it asked for a login and gave us an activation code. My wife did a google search for hulu.com/activate and clicked on the first hit.

It claimed to activate "h.u.l.u." accounts and prompted for the activation code. My wife entered the number on our tv screen. She then called the number given and a person answered and told us to

install the anydesk app. They then were able to activate our hulu account and we were logged in to hulu on our tv. We were then told that we needed to verify our account by going to a

specified site and that we needed to add $900 to our cart, and to enter a credit card number, but that we wouldn't actually be buying anything - this would just verify us. At that point, I said no thanks,

we would just drop hulu. They said fine, go ahead and hung up. We were still logged into hulu on our xfinity app.

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- Duluth, GA, USA
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Skillshare targeted former clients via email with a 30 day free trial. When we sign up they charge us $165 for membership stating that we were former clients that already had a free membership trial. Then why target us with ads for a free trial that we are not eligible for?

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- Raleigh, NC, USA
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I joined DistroKid to use their subscription service for dispersing music to streaming services and collecting all the revenues from those streams. In order to avoid being nickel & dimed, and because my label puts out music by more than one artist, I upgraded to the "Label" level of service which is supposed to allow for 5 artists. For some reason though, DIstroKid charged me the $80.00 per year Label Subscription AND also kept charging me monthly fees per song for 3 random songs in my catalog. My accountant made me aware of it and its been going on for years! I suspect they've siphoned off over a thousand dollars from my account, all in $12 and $8 increments. I signed up for Label level 3 years ago. 3 songs x $12 = $36.00. Multiply that by the number of months in 3 years (also 36), and you get $1,296.00 that DistroKid stole from ******** Records. This is a total scam. I am furious

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- Washington, DC, USA
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It popped in Google search when I searched for Service NSW app which is for Digital Driver License. Presented to fill details the same way as the Service NSW, but what I missed to take care was that there was an section saying that my verification needed to be confirmed through credit card and no charge will be made.

Then a screen popped up with grey text saying among other things that a monthly charge will start after the 10 days free for two games. The screen would not move unless the yes box ticked. I did not tick the box.

Immediately checked the bank and $49.95 were taken. I locked the cards and informed bank that the transaction was unauthorized.

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