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Online Travel Reservations Scam

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Online Travel Reservations Scam Reports & Reviews (29)

- Lakewood, CA, USA • Jun 26, 2024
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I HAVE COME TO READ THAT THIS COMPANY HAS HORRIBLE CUSTOMER SERVICE/ REVIEWS. MY CASE HAPPENED IN THE LAST 30MIN. I CLICKED TO BOOK A RENTAL FOR GUADALAJARA MEXICO BOOKING #B87874355 . THE INITIAL QUOTE READ 123 DOLLARS, THEN WHEN I CLICK PAY THE TOTAL AMOUNT WENT TO $303!!! I DECIDED TO CANCEL RIGHT AWAY. HOWEVER, INSTEAD OF REFUNDING ME THE DEPOSIT THEY TOOK $63.42 THEY ARE CREDITING ME ON MY ACCOUNT AS "CREDIT FOR FUTURE BOOKINGS" I AM NOT INTERESTED IF I CANCELLED THEY DON'T PROVIDE AN OPTION TO GET YOUR MONEY BACK. INSTEAD THEY BAIT AND SWITCHED IN LESS THAN 10MIN! . THEY ONLY HAVE EMAIL CONTACT AND APPARENTLY THAT MAY TAKE 5-28 BUSINESS DAYS. YET THEY WERE QUICK TO CHARGE MY CREDIT CARD!

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- Holbrook, NY, USA • Jun 12, 2024
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Thought we were talking to royal carb cruises We mistakenly got to Flightsassist to fix a problem. Told us the problem is that we owed additional $980.13.. They told us if we didnt pay trip would be cancelled. After realized things did not make sense. Called rc realized we were scammed. We were all paid up for the cruise. RC correct problem. Attempted to stop payment thru credit card to no avail.

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- Lawrence, MA, USA • Mar 15, 2024
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This is a travel website . I called as it was an advertising cheap flights to Florida . I filled out info regarding flight and credit card . Within minutes I received a call saying they needed to charge more for flight - seats and asking for a copy of my license . I sent it . I kept receiving calls from them . I realized it was a scam . I blocked my credit card but they were able to charge the $139. I never received a plane ticket or a refund when I asked for it . I read the reviews of this company after ( should have done it before ) and many people had the same experience . Please check out this company .

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- Norcross, GA, USA
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On Google maps, I found Sunset Fisherman Beach Resort Playa, in Playa de Carmen Mexico. An option for booking it was, nextdayhotels.com. I went to this site and completed my transaction and received confirmation. Upon arriving at the hotel(condos) they asked for which unit we would be in. No room was listed on the booking. Attempting to call Next Day Hotels i got a disconnected number. Searching more I find another number where a woman answered but would not give her name, only saying she was the third party and couldn't help, but have us another phone number. This number answered a male who said he wasn't allowed to talk to customers... the hotel Sunset Fisherman had no record of my name or reservation.

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- Holmes, NY, USA
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I booked a car rental online on Carjet.com and never received a confirmation email. Checking on their website, they showed “couldn’t find booking” status. They required a deposit, which they took from my account. They have no email, no chat or US number to call them. There is no way to dispute the charges.

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- Euless, TX, USA
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Website setup as a hotel booking site, it is fake, they will never reserve a room, just take your money and then pretend to issue a refund once you email them

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- New York, NY, USA
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Searched the website for roundtrip tickets from NYC to Fairbanks, Alaska for dates May 18-May 28,2023. Picked $498 price. Entered name, address, email, phone# and credit card info per reservation form. Got reservation id#. Got call from a "Lucas Smith". RED FLAG#1) He said tickets for flight not available-"all economy seats no longer available but still have seats in main cabin for $789". I refused to pay. He drop price to $759. I said can only pay $750. He said he would issue new paperwork. RED FLAG#2): Retun date listed as May 22 NOT MAY 28. RED FLAG #3): Day of return was listed as MON NOT SUN. Got the corrections ok. RED FLAG #4) I called Delta. Flight #'s and time schedule checked out but Delta did not have me as a listed passenger. I called to speak to Lucas Smith. He was not available. He called next day. I told him to cancel order. He asked why? I said I suspected I was being FLIMFLAMMED, that a 54% jump in price was not acceptable and if he didn't cancel the order I would take the issue to FTC, and BBB. He cancelled order as no money had been drawn yet by "Faresplanet" or "ARC"--Thank Goodness. I suspected that I would have never gotten the Delta flight tickets or a seat on the actual flights. THEN, the next day I got a phising text saying my credit card had been used to charge $601.43 on "AMZ" and wanted me to tap on link. Monday, I went to my bank to close that credit card and have a new one issued to prevent potential fraudulent use of the credit card given to Cheapdealsfare.com.

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The Flights Podium web site posts very attractive airfares. However once a person pays online for a ticket they receive an email that starts with "Your Booking is Pending with booking reference number :****************** Please call our Customer care number +1-888-559-4845 so that one of our expert can assist you immediately." Once a person calls the provided phone number they are immediately told that the airline in question ran out of basic airfare and they have to pay much more over the phone. A funny thing is that when I suggested that the airline web site posts higher prices I was asked by a Flights podium representative why I had purchased a ticket with them if I knew a real price and then the representative hang up on me.

There are numerous reports online that Flights Podium uses this tactic a lot.

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I booked my flight with Allegiant Air through this third party claiming to be a company called Flight Conformation Desk located at 2440 BROAD WAY SUITE 219 New York, NY. They sent me a credit card authorization through my email, and charged my Citi Credit Card for the flight and emailed me my Allegiant Air confirmed Itinerary. All seemed good until I later checked my flight conformation, and it showed the flight had been cancelled without my knowledge. Someone at the third party had used my collected information, and called Allegiant Air and cancelled my flight. Allegiant Air issued flight vouchers to the third parties email address as refund for my flight. Allegiant Air confirmed they had issued credit to an "Unkown" email address, and I was left without a flight, or the refunded flight vouchers issued by Allegiant Air. The third party changed the email I had on file with Allegiant Air so they could collect the refunded flight vouchers. I have been unable to get Citi Bank to issue me a credit card refund for the fraud. This is a fake booking agency and is scamming people. Please help anyway you can.

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