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PayPal Reports & Reviews (222)

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Looked like an email from PayPal, asking me to clarify some recent transactions. I followed the link and signed in, coincidentally accidentally using an old password, thankfully. It asked me to enter all my personal information, including my name, date of birth, address, Social Security number, and mother’s maiden name. Got partway through filling out information when alarm bells went off in my head. I tried to click on some of the other links on the supposed PayPal website, and nothing worked. Panicked, I erased all the information I had begun to fill out and put in fake information before submitting. Went and checked the real PayPal website, and sure enough, there was nothing wrong with my account.

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- Columbus, OH, USA
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Adviced that there was a problem with my paypal account. I do not have a paypal account

We Need Your Help

Dec 27 at 3:11 AM

PrintRaw message

Support Inc

To:

PayPaILogin

Dear Client,

Your paypal account has been disabled.

Please be aware that your PayPal Account expires in less than 48 H for Security reasons. It is indispensable to perform an audit of your data is present, otherwise , We will limit your account. Follow some steps and verify bellow

We requests verification whenever an email address is selected as a Paypal account. Your Account cannot be used until you verify it

Click the button below and follow the steps

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- Seattle, WA, USA
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This is a copy of the content of the email:

"Your Account has been temporarily Limited

We want to confirm that the information in your PayPal account is accurate as we noticed some suspicious activity in your account.

To ensure that your account remains secure, we need you to take action on your account.

We've also temporarily limited certain features in your PayPal account.

Currently, you won't be able to:

Receive payments

Send Payments

Withdraw funds

What should you do?

Please open the attached file (PDF) that we have provided and Iogin to your account to provide the requested information and payment information before : August 15, 2019. : In just 3 easy steps you will return to the shopping place safely and comfortably again.

Thank you for being a Pay?aI Customer.

Sincerely,

Pay?aI Su??ort"

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I Googled to find out how to contact PayPal by phone because I was having trouble transferring money. I called the number listed but there was actually a second number in bigger print (1-855-549-7511)and I ended up touching that one. Someone came on the line and said "this is Paypal but this isn't a good at connection let me call you back." He called back immediately, but from a different number(1-518-565-6098 from N.Y.). He asked my name and then asked me to give him my email address. Then he came up with my physical address and he also had the last four numbers of my checking account and my savings account. He told me I would need to confirm that I was an unauthorized PayPal customer and to do so I would have to drive to the nearest family Dollar Tree store. The nearest one is 20 minutes away. That seemed very unreasonable to me. He spoke with a thick Indian accent and said his name was Chris. When I explained that it was too much trouble to drive to the nearest store and I didn't understand why I needed to do that, he said hold on and I'll see what other options there are for you. Feeling very uncomfortable about this whole process, I hung up. When I tried to get into my PayPal account an hour later, I discovered that my password had been changed. Fortunately no activity on my PayPal account had taken place and I was able to reset my password.

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A man called me claiming to be from Paypal, saying that my business owes Paypal money. My business has never had a Paypal account. The man had a thick foreign accent and was talking very fast. I repeatedly told him to slow down. He said someone must've opened a Paypal account and made a charge and now those charges -- about $270 -- are my responsibility. When I asked him the name of the business or the account number, he said I would have to give him my bank account information to confirm my identity before he could give me that information and/or close the fraudulent account. I did not give him any information.

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- New Martinsville, WV, USA
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I was trying to call PayPal about a transaction I made. I thought I had sent a request for payment to a customer but actually sent the customer a payment. So I tried to call PayPal to stop the transaction and this number called an apparent scammers that instructioned me to buy a $200 google card for the transaction to refund my 174.50 PayPal transaction. Tell me all the money would get refunded to my debit card after processing. I thought it was legit and that I was talking with PayPal. They kept me on the line will I drove to the store to buy a google card for $200. I gave them the code and they said their server was slow and they needed a higher amount to process everything. They wanted to to go back in the store and get a $500 card that’s when I said hell no! This phone number and the others numbers uploaded are all scamming people out of money with google play cards and claiming they are PayPal!

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- Clay City, KY, USA
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paypal 18-Apr-2019 9:35:32 GMT+05:00

Transaction ID: 2KW133578A574892Q

Hello ,

You sent a payment of $495.00 USD to GoldCash US

([email protected])

It may take a few moments for this transaction to appear in your account, if you didn't authorize this transaction call us now at +1 800 291 5881

Merchant

GoldCash US

[email protected]

Instructions to merchant

You haven't entered any instructions.

Delivery address – confirmed

You haven't entered any instructions.

Dispatch details

The seller hasn’t provided any dispatch details yet.

Description Unit price Qty Amount

Deposited (ID: 234288)

$495.00 USD 1 $495.00 USD

Subtotal $495.00 USD

Total $495.00 USD

Payment $495.00 USD

Charge will appear on your credit card statement as 'PAYPAL *GOLDCASH'

Payment sent to [email protected]

Issues with this transaction?

You have 180 days from the date of the transaction to open a dispute in the Resolution Center or else call us at +1 800 291 5881

Questions? Go to the Help Center at www.paypal.com/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your PayPal account at www.paypal.com, go to your Profile, and click My settings.

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- Cabool, MO, USA
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I called my google assistant and this number came up for paypal. When I called them they said that I should take my cash and buy a google play card, then the numbers would be transferred to the paypal account. He stayed with me the whole time that I went to purchase the card. He was going to put the money back on my debit card, call me back to day, but he hasn't called me. I have cancelled my debit card.

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- New Orleans, LA, USA
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They poss to be Pay pal and they handled the call of my dead cousin and got me to sent them the death Cdb to close the account. They even called me back from the PayPal Customer Service Number

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- New Castle, DE, USA
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I searched PayPal to report a lost card. Once a rep. got on the phone I had noticed it on the floor. He then proceeds to tell me I had charges, etc. I'm rushing to be somewhere and had no access to my computer so trusting that you called PayPal you are going on w/the call. It's the "heat of the moment" I would say as to how I fell for it but awful all the same as you honestly don't know who to trust. Long story short, they had me purchase these Google Pay Cards and again, I'm still in the "zone" not realizing then that none of it made any sense and I should have known better. Believe me you, I'm blaming myself DAILY trying to get over the feeling of humilation, lost, insecure, feeling dumb like an damn [censored], etc. By this TIME now I've already been taken for my money using various cards to purchase the Google Pay Card in the amt. of $500 each ending in a total of $3,000 after it was all said and done! They needed this to continue to security process.... again, DUMB it all sounds now and I feel stupid as ever! I get home, my daughter realizes I've been SCAMMED and speaks to the man. He said "Yes, I love Scamming you Americans. I've been doing this for three years and what, I'm in the Philipines, what can you do to me....". Just the worse. The Internet is no longer SAFE and this new way of scamming ppl. out of their money is the Absolute Worse! They need to be caught and imprisoned for the damage they are doing to way too many ppl. and their families alike!

I'm praying the bank reimburses what I've lost on the Credit Cards, as well as, my Debit Card which by now it looks as if my Debit Transaction WON'T be covered and I'm just assed out of $500.00.

You HONESTLY just don't know TODAY who/what people are, if the company is right, if if if.... and that's NOT what our Country was built on. This INTERNET is turning out to be a very dark place! You don't know who/what to trust anymore!

These Scammers are getting in through/by any means necessary and it's tearing the security of our Country apart!

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- Mount Vernon, MO, USA
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Said my paypal was hack by 5 people needed 500 in google pay to block them

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- Corpus Christi, TX, USA
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Listed in google as PayPal customer service. Asked me for personal information then asked me to go to a convenience store and purchase google play cards in the amount of $100 each then read the codes to them over the phone in order for me to receive a refund from paypal.

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- Peoria, IL, USA
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I received an email notifying me of a payment processed for Banana Republic charged through my paypal account. It included and invoice from Banana Republic with information on the buyer and shipping information. It gave me an option link to click on if I was not the person that made the purchase to cancel the order via paypal. When I clicked on the link it took me to the paypal log in page. Once logged in I was to verify all my personal info by providing information such as my name, my address and such, which made me weary and I decided to call paypal. I personally looked up the paypal contact information and called. They informed me that it was a scam and had no charges coming through my account at all. They had me check the email that I received. The person assisting me made me realize that the email I received was not from paypal at all. Once I realized this I noticed that the letter l at the end of paypal was really a roman numeral 1, which looks like a capital I in a Century style font. And when clicking on reply it gave a series of digits numbers and letters as part of the email.

I am unsure what the objective was, because I did not fill in my personal information and decided to call paypal instead of replying to the email.

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PayPal

Restore your Account

Dear Customer,

Your PayPal account has been limited because we've notice significant changes in your account activity. As your payment processor, we need to understand the situation better.

What's going on?

This account limitation will affect your ability to:

send money

withdrow money

receive money

Also, you won't be able to:

remove any bank accounts

remove credit cards

close your account

What to do next

Please log in to your PayPal account and provide the requested information through the Resolution Center.

Restore Your Account

Thank you for your understanding and cooperation. If you need further assistance, please click Contact at the bottom of any PayPal page.

Sincerely,

PayPal

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- Duluth, GA, USA
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In my experience which’s started on January 8-14, 2019 was that of being the seller through the “safety of PayPal” to “avoid” the once of either seller or buyer not being in total compliance. However, there were several inaccuracies once I confirmed shipment; their “PayPal” communication started falling apart ( technological problems etc) They were to have held & confirmed payment delivery as well as shipment BUT then email stating there was an over payment and I would have to return $300 to intended buyer via 3 $100 valued ITunes cards and advised that “ I would have to scratch the silver back and give the information to them,” all the while they still/never confirmed the delivery of payment to my PayPal account. Customer service # 1-888-221-1161 never responded to my concerns; on hold for transfer for 1hr 48 minutes. Email address used for correspondce by “initiating buyer here/ within” [email protected] Then, the intend buyer email me saying “Don’t waste your time. The address I used is fake and I’m on my way back to Cali. Thanks “

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i got an sms form this guy inquiring about a rental room. Gave me the same email as above [email protected] from number +16502624218

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- Chicago, IL, USA
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To go purchase purchase a Google card at Wal-Mart or Walgreens. They stay on the phone. Your purchase the card scratch the bar code give the number they take your money

The have middle eastern acents.a lot of computer tech in call centers have the same accent. Make sure you are calling PayPal on these scammers.

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I couldn't find a contact phone# for paypal on their website and had just signed up for their payment plan...Since I don't do on line banking I needed to talk to someone for an address to mail a check...I went to a

pay pal site that gave me the 2 reported #s 8443958555 then 8052542071.Being an 80 year old numbskull I ended up giving them the code to a google play card for $100 to cover payments for some compromise on my account...since pay pal touts itself for being secure I got suspicious and when they said they needed to remove 5 devices that were compromising the account and I needed to give them $500 more! I told them off!!.....They were still persistent.... I finally realized I was done in and hung up on them and since i had earlier given them the last 4 digits of my Mastercard that had been covering the pay pal payments..I called Master card and gave them the story...they gave me pay pal's correct phone # and I cleared it with them finally..... Lesson learned

sinc

 

*BBB recommends verifying a company identity before money is transferred or personal information is given.  scams may use large company names to appear credible.

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- Sterling, IL, USA
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I told my computer to call Paypal. They answered Paypal, 888-612-2742. I told them I was looking for a refund. He told me I was due a $468.00 refund. They asked me for a credit card to put the refund on. They said the refund wouldn't go through. I ended up giving them 3 or 4 credit card numbers. I called my bank and I called one of my credit cards.They took $1900 off one of the credit cards. My credit card company told me the debit came from Apex. They said to call back in 5 days to file a dispute. I closed my bank card and credit cards. THis is a pain, because my disability is deposited on my card. I only get $1200 a month.

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- Hollywood, FL, USA
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Was buying tickets for a event and paid the scammer in paypal, never got anything inital contact was made on Facebook, other people had the same issue.

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I have been receiving this e-mail about my PayPal account, I never reply to them but I check directly with my account, is a scam just be aware to never reply to any of this e-mails.

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