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Perfect Body Me

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Perfect Body Me Reports & Reviews (43)

• Feb 08, 2025
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Signed up for a free trial to see my personalised meal plan then conveniently was never able to access this due a slew of of access issues. Which lead to the trial expiring and having to pay 40 quid a month for a service I couldn’t access and no ability to cancel an auto renewing payment. After 3 months of back and forth with their customer services their technical “wizards” expert troubleshooting advice was simply to log out of the app and back in again. Can’t log out of something you can’t log into right?

In the end I had to act through my bank and raise a dispute

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- New Brunswick, NJ, USA • Jan 23, 2025
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I saw this ad on social media to attempt a meal plan service. And I was supposed to receive an email with a meal plan they ask for you to buy a bunch of things for purchase . I’ve been receiving 100s of spam calls since my purchase . Their email nor phone number works. Their are hundreds of complaints had I known I wouldn’t have purchased beware

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• Apr 15, 2024
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Your company has tried twice today to charge my bank account for services I have never purchased - in fact I have never heard of this company before and I certainly did not order anything or sign up for anything luckily my bank has been informed so just STOP because they will never allow a charge from this scamming piece of [censored] company!

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I would give them zero stars if I could. The app has a bunch nonsense info for too much money. Even after I canceled (two weeks after getting) they never warned me they would charge me again and then charged me. Even on the date I saw the charge I tried to go and cancel and let them know I thought I had already cancelled and they would only refund me 50%. This is how they make their money. It’s a complete scam. Stay away. There are better sites and better apps that actually care about the consumer for much less money and better customer service.

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I wish to cancel my subscription, but although you are still charging me £66.00 per month, you cannot find my email address so I cannot sign in, or cancel. Please explain how you manage to charge me in that case?

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I signed up, the app didn't work, and most links greyed out. I had a 24-hour "timer" for when I could gain access to my meal plans that I purchased. The timer kept stopping and starting.

I was offered a "deal" to pay more to start using the app in 45 minutes. I realized this was not the app for me so sent three requests for a refund. They told me all sales final. I contested the charges with my bank and deactivated my account.

They told me that since I deactivated my account, they could no longer refund me. They then told me that I should have contacted customer support to request a refund before deactivating my account - On the same email trail I had requested a refund.

Their response: "I'd like to kindly remind you that profile deletion does not initiate a refund, and all users should contact customer support with a request for a refund before deleting the account..."

Total scam.

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Hello Wendy,

Thank you for your review.

We no longer have access to your account after you deleted it from your end.

Refund is no longer possible at this point.

Before you can delete your account, you have been promted of the message that once deleted, your account is no longer accessible.

Kindly,
Perfect Body.me Team

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On 12/28/2022, I was billed $65 for an auto-renewal. After immediately canceling the service, I asked for a refund with their customer service. What they offered was 50% refund, and a canceled service on something I never even received.

BEWARE - this company will auto-renew without care to ensure you get the services, or agree to auto-renew, AND they will keep your money. NOT a good customer service experience.

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Hello Carl,

Thank you for your review!

You purchased a reoccurring 3-month Perfect Body.me subscription. It is automatically renewed as indicated in your purchase confirmation. That is why this charge is on your account.

I want to bring your attention to the fact that you have agreed to our Terms & Conditions before purchasing the meal plan. They indicated the recurring charges as well (https://beyondbody.me/general-conditions – paragraph 5, articles from 5.8.1 to 5.8.4). Without your agreement, the system would not have let you proceed with the payment.

As per our Terms & Conditions, the subscription cancellation request should be sent to [email protected] at least 48 hours before the automatic renewal or should be canceled manually via self-service on our website. Unfortunately, we had not received a request from your email address before the subscription was renewed. Please accept our sincere apologies for this misunderstanding.

Kindly,
Team Perfect Body.me

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I got curious after seeing their offer in the Sweatcoin app. My first red flag came when I ended up having to click through page after page of “special offers” for upgrades to the program. They had already charged me for the program at this point, otherwise I frankly wouldn’t even have finished the signing up process, but I decided to keep going and give them a chance. After this I had to wait for 24 hours before even seeing this “customized” plan, unless I wanted to pay extra. I decided to click around their app while I waited and this thing looks like it was thrown together in 10 minutes. Second red flag. My plan finally arrives and.. well.. it is definitely not personalized after me or my needs. Neither is there any information or explanation of what the plan entails or how it works. Finding the plan for each day and the recipes is both time consuming and unnecessarily complicated. You’d be better off paying for premium with MyFitnessPal or similar where you get your plans right away and can easily find all the information you could possibly want to need.
So I send support an e-mail to get a refund and am told that all sales are final but they might maybe be able to give me 50% back. That’s funny, I clearly remember seeing them stating that they offer refunds within 14 days in between all the “buy this!”-spam on their page, but I guess that was yet another lie.
To summarize; to anyone even considering ordering this program, please don’t. There are plenty of other programs out there that are actually customized to your needs and many of them are even cheaper than this crap. I wish I had checked these reviews before I made the mistake of trying it out for myself.

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+1
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Hello, your review is very concerning to us, and we would like to discuss your case.

To purchase the book, the client must take the quiz, fill in the anthropometric data and banking details, and agree with the terms and conditions and privacy policy to submit the order. So that is why fraudulent transactions can hardly occur.

Furthermore, every complaint and refund request is being evaluated carefully by our customer care agents. Depending on the evidentiary support and grounds of complaint, we will offer you a full or partial refund. If you believe that a wrong resolution was made in your case, don't hesitate to contact us at [email protected] so we can reevaluate your complaint.

Kindly,
Perfect Body.me Team

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On August 11 an amount of $45 of my BMO bank account was taken to pay to perfectbody.me LTU an online purchase which I haven't done. I reported the scam to the bank. In the meantime, I appreciate the refund of the 45 Canadian dollars as quickly as possible.

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Hello, your review is very concerning to us, and we would like to discuss your case to help you resolve the issue!

To purchase the product, the client must pass the quiz, fill in the anthropometric data and banking details, and agree with terms and conditions and privacy policy to submit the order. So that is why fraudulent transactions can hardly occur.

Most importantly, you can decline or accept the offers, and there are no strings attached.

If you have any additional questions or need our consultation - do not hesitate to get in touch with us at [email protected]. We hope you will give us a try!

Kindly,
Perfect Body.me

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I thought I was signing up for Gina Livy’s program and I signed up Sunday, August 7th. I also paid for priority plan.

I did not receive a plan within 2 hours. I wrote them and told them about that and how much I was looking forward to joining Gina Livy’s program.
Aubrey got back to me – apologized for not receiving my plan within 2 hours – I would get that as a refund. At the end of her email, she told me they were not affiliated with Gina Livy’s program. I wrote her back, said there was an error – I signed up for the wrong program. NOPE – 50% only. This is all within a 12-hour span. If you click on the links below they take you to perfectbody.me
PERFECT BODY ME.......PERFECT SCAMMERS
PERFECT BODY ME.......PERFECT SCAMMERS

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I filled out the simple questionnaire at the beginning and selected and paid for my diet meal plan. Not very many dietary details were asked. I don't eat soy or any kind of squash (pumpkin, squash, zucchini, etc), and only broiled fish. Most of the meals have one or more of the ingredients I've listed, and none of the fish options were broiled (all were in sauces). Plus, I'm an environmental consultant. I spend 14-16 hours every day in the field, working out of my truck. I eat 3 meals a day out in the field. Not at home. Not in an office. I can't cook out there. Most of the menu items don't travel well. I need meal plans I can prepare the night before, and can eat cold or room-temperature. I've explained this to them 5 times now, and they keep replying with the same auto-generated email that if I screenshotted the ingredients that I don't eat they would customize my plan. I sent them the list again, with screenshots. And again repeated the lack of being able to cook or prepare meals at work. They sent me a list of replacement ingredients for some of the dietary restrictions, but still did not address that I have no way of preparing the meals they prescribe. They keep ignoring that detail, that their plan won't work for my lifestyle. And refuse me a refund.

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Hello David,

We are sorry to hear that the experience with us was not the quality you've expected. We would like to discuss your case!

Talking about the meal plan, we have created an extremely flexible meal plan focused on ingredients, not on specific dishes. We are given options, alternatives, and substitutes for each meal of the day, so consumers just need to follow the arrows and pluses while scheduling their meal plans for the day. We leave here lots of freedom so that everyone can choose the desired ingredients and the preparation method.

I can see that our Customer Support team has already proposed the solution from our side after analyzing your direct responses and regarding our Terms and Conditions (https://perfectbody.me/general-conditions). If you have any questions - do not hesitate to get in touch with us at [email protected]

Let us know if you have any further questions.
Perfect Body.me Team

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I signed up based on description however, I couldn't view anything for 24 hours after I hit the purchase button. (if I wanted to pay addl fee I could see sooner) Once the meal plan was unveiled to me I knew it wasn't what I was looking for and i emailed them asking for cancelation and refund. I've been going back and forth for days and the latest communication was half refund. No, I want full refund. I cancelled within 3 days and did not use it and made that clear. Very shady practices since they play games and make excuses. I've never had an issue with a company before. They ask for more info. you give to them and they want to argue. If you won't unveil your product for 24 hours and the only way you know what your personal plan is and don't see it working with your lifestyle then refund it! it's not like I used it first!

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+2
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Hello! Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations.

Every complaint and refund request is being evaluated carefully by our customer care agents. Depending on the evidentiary support and grounds of complaint, we will offer you a full or partial refund. If you believe that a wrong resolution was made in your case, don't hesitate to contact us at [email protected] so we can reevaluate your complaint.

We are looking forward to your reply.
Perfect Body.me Team

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I'm trying to sign up first perfect body I'm all the way to the meal plan book and I pushed purchase. And then in blue box says processing for more than your. What is going on. I'm wondering if I should just cancel if this is how it is. Please help I would love to try

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Dear Annie's,

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

We would also like to take a deeper look at your issue. Unfortunately, we can't see you in our system, so please contact us at [email protected] or drop us a message on our Facebook if your issue was not resolved yet. We'll work with you to resolve your issue as quickly as possible.

We always aim to deliver a great experience. We hope that the issue can be resolved together!

We are looking forward to your reply!
Perfect Body.me Team

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Been billed 99 dollars for something I don't even no what or is . I want a refund how bloody rude

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Dear Cheryl,

Thank you for posting a review, and we're sorry to hear that your experience was not of the quality you expected. We want the opportunity to investigate your feedback further.

It would be great if you could contact us at [email protected] so we could check your order and resolve the issue as soon as possible.

Thank you in advance.

Kindly,
Perfect Body.me Team

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I made the mistake of purchasing this because it wouldn't let me review their services without paying and after I was able to review decided it wasn't for me. I could not even use the app. Tried to cancel and get a refund within a few days. Have not received any cancelation notice or refund even after severL attempts. Their only service is scamming! What happened to the 3 day period to change your mind?

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+4
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Dear Cheryl,

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

We would also like to take a deeper look at your issue. Unfortunately, we can't see you in our system, so please contact us at [email protected] or drop us a message on our Facebook if your issue was not resolved yet. We'll work with you to resolve your issue as quickly as possible.

We always aim to deliver a great experience. We hope that the issue can be resolved together and you will give us a try!

We are looking forward to your reply!
Perfect Body.me Team

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charged 39.00 dollars on my credit card no way getting in touch
Anna bradshaw email [email protected]

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+1
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Dear Anna,

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

We have contacted you by private message to discuss your case. We hope that the issue can be resolved together.

We are looking forward to your reply!
Perfect Body.me Team

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As soon as I realized this program was a scam, I canceled online. Months later I see a charge on my credit card for $39 -- even if I was still active, which I am not, the charge would have been for $15.

WHY DO CREDIT CARD COMPANIES ALLOW THIS TYPE OF SCAM TO CONTINUE!?

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+2
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Dear Katie,

Thank you for your review. We are sorry to hear you had such a frustrating experience, and we appreciate you bringing this issue to our attention.

You can cancel your app subscription anytime via our page https://eu.perfectbody.me/client/login or via your app. Also, by contacting us at [email protected]. It would be great if you could drop us an email so we could resolve any issues as soon as possible.

Let us know if you have any further questions.
Perfect Body.me Team

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I’ve been curious about this company and the addresses listed on their website as the Corporate Headquarters/ business office in Lithuania are run-down dumps? The money is processed through a furnished office building in Delaware where corporate rules are lax. Just a few Red Flags I am concerned about.

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+1
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Dear Donna,

Thank you for bringing this to our attention.

The images you've shared from Google Views are dated 2012 July. Throughout 10 years city can change unrecognizably. Next to the address, you are looking for, you should see the business complexes built in the spot of those old buildings you've captured. That's where we are based.

If you have any further questions - please let us know! We will gladly answer them via [email protected].

Hope this helps!
Perfect Body.me Team

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Very scammy site. As soon as you enter your credit card info, they charge the account with a recurring fee. This happens even while the order processing says the order is not yet complete. After they get the initial money, they keep trying to add upcharge. For example, they ask you to pay extra money to get your plan "quicker" (even though the plan is available for you whether you pay the upcharge or not). It seemed unprofessional, so I quick the order before it was complete. I then noticed they'd already charged my PayPal. I asked for a full refund, which they refused. They offered only 50% even though I had never accessed the materials or downloaded the plan. If they truly thought they had a good product, why trick people out of their money?

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+3
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Hello there!

Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business.

If you think that your case was resolved unfairly or that the goods are indeed faulty or do not meet a description. Please write to us at [email protected] so we could review your case.

Kindly,
Perfect Body.me Team

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Been with Perfect Body for almost 2 weeks.
I have had use es with the recipes and able to change ingredients. They got that fixed hit now everything is in ounces and not cups or tablespoons.
Plus can not look forward for week planning to buy groceries for week
I have asked for help now 4 days in row and still no response.
Very upsetting as I was doing so well the first week.

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+1
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Dear Debbie,

We always aim to deliver a great experience. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.

We are sorry to hear about the issues you had with our app! All feedback matters, and it helped our developers to resolve the issue you've encountered. Nevertheless, we can see that we reached a compromise via emails! We hope that you'll give our app another try in the future!

Kindly,
Perfect Body.me Team

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