Sign in  

Perfect Body Me

Sharing is caring! Are you having problems with Perfect Body Me? Use ScamPulse to file a complaint.

Perfect Body Me Reports & Reviews (41)

• Apr 15, 2024

Your company has tried twice today to charge my bank account for services I have never purchased - in fact I have never heard of this company before and I certainly did not order anything or sign up for anything luckily my bank has been informed so just STOP because they will never allow a charge from this scamming piece of [censored] company!

I would give them zero stars if I could. The app has a bunch nonsense info for too much money. Even after I canceled (two weeks after getting) they never warned me they would charge me again and then charged me. Even on the date I saw the charge I tried to go and cancel and let them know I thought I had already cancelled and they would only refund me 50%. This is how they make their money. It’s a complete scam. Stay away. There are better sites and better apps that actually care about the consumer for much less money and better customer service.

I wish to cancel my subscription, but although you are still charging me £66.00 per month, you cannot find my email address so I cannot sign in, or cancel. Please explain how you manage to charge me in that case?

I signed up, the app didn't work, and most links greyed out. I had a 24-hour "timer" for when I could gain access to my meal plans that I purchased. The timer kept stopping and starting.

I was offered a "deal" to pay more to start using the app in 45 minutes. I realized this was not the app for me so sent three requests for a refund. They told me all sales final. I contested the charges with my bank and deactivated my account.

They told me that since I deactivated my account, they could no longer refund me. They then told me that I should have contacted customer support to request a refund before deactivating my account - On the same email trail I had requested a refund.

Their response: "I'd like to kindly remind you that profile deletion does not initiate a refund, and all users should contact customer support with a request for a refund before deleting the account..."

Total scam.

Hello Wendy,

Thank you for your review.

We no longer have access to your account after you deleted it from your end.

Refund is no longer possible at this point.

Before you can delete your account, you have been promted of the message that once deleted, your account is no longer accessible.

Kindly,
Perfect Body.me Team

On 12/28/2022, I was billed $65 for an auto-renewal. After immediately canceling the service, I asked for a refund with their customer service. What they offered was 50% refund, and a canceled service on something I never even received.

BEWARE - this company will auto-renew without care to ensure you get the services, or agree to auto-renew, AND they will keep your money. NOT a good customer service experience.

Hello Carl,

Thank you for your review!

You purchased a reoccurring 3-month Perfect Body.me subscription. It is automatically renewed as indicated in your purchase confirmation. That is why this charge is on your account.

I want to bring your attention to the fact that you have agreed to our Terms & Conditions before purchasing the meal plan. They indicated the recurring charges as well (https://beyondbody.me/general-conditions – paragraph 5, articles from 5.8.1 to 5.8.4). Without your agreement, the system would not have let you proceed with the payment.

As per our Terms & Conditions, the subscription cancellation request should be sent to [email protected] at least 48 hours before the automatic renewal or should be canceled manually via self-service on our website. Unfortunately, we had not received a request from your email address before the subscription was renewed. Please accept our sincere apologies for this misunderstanding.

Kindly,
Team Perfect Body.me

I got curious after seeing their offer in the Sweatcoin app. My first red flag came when I ended up having to click through page after page of “special offers” for upgrades to the program. They had already charged me for the program at this point, otherwise I frankly wouldn’t even have finished the signing up process, but I decided to keep going and give them a chance. After this I had to wait for 24 hours before even seeing this “customized” plan, unless I wanted to pay extra. I decided to click around their app while I waited and this thing looks like it was thrown together in 10 minutes. Second red flag. My plan finally arrives and.. well.. it is definitely not personalized after me or my needs. Neither is there any information or explanation of what the plan entails or how it works. Finding the plan for each day and the recipes is both time consuming and unnecessarily complicated. You’d be better off paying for premium with MyFitnessPal or similar where you get your plans right away and can easily find all the information you could possibly want to need.
So I send support an e-mail to get a refund and am told that all sales are final but they might maybe be able to give me 50% back. That’s funny, I clearly remember seeing them stating that they offer refunds within 14 days in between all the “buy this!”-spam on their page, but I guess that was yet another lie.
To summarize; to anyone even considering ordering this program, please don’t. There are plenty of other programs out there that are actually customized to your needs and many of them are even cheaper than this crap. I wish I had checked these reviews before I made the mistake of trying it out for myself.

+1

Hello, your review is very concerning to us, and we would like to discuss your case.

To purchase the book, the client must take the quiz, fill in the anthropometric data and banking details, and agree with the terms and conditions and privacy policy to submit the order. So that is why fraudulent transactions can hardly occur.

Furthermore, every complaint and refund request is being evaluated carefully by our customer care agents. Depending on the evidentiary support and grounds of complaint, we will offer you a full or partial refund. If you believe that a wrong resolution was made in your case, don't hesitate to contact us at [email protected] so we can reevaluate your complaint.

Kindly,
Perfect Body.me Team

On August 11 an amount of $45 of my BMO bank account was taken to pay to perfectbody.me LTU an online purchase which I haven't done. I reported the scam to the bank. In the meantime, I appreciate the refund of the 45 Canadian dollars as quickly as possible.

Hello, your review is very concerning to us, and we would like to discuss your case to help you resolve the issue!

To purchase the product, the client must pass the quiz, fill in the anthropometric data and banking details, and agree with terms and conditions and privacy policy to submit the order. So that is why fraudulent transactions can hardly occur.

Most importantly, you can decline or accept the offers, and there are no strings attached.

If you have any additional questions or need our consultation - do not hesitate to get in touch with us at [email protected]. We hope you will give us a try!

Kindly,
Perfect Body.me

I thought I was signing up for Gina Livy’s program and I signed up Sunday, August 7th. I also paid for priority plan.

I did not receive a plan within 2 hours. I wrote them and told them about that and how much I was looking forward to joining Gina Livy’s program.
Aubrey got back to me – apologized for not receiving my plan within 2 hours – I would get that as a refund. At the end of her email, she told me they were not affiliated with Gina Livy’s program. I wrote her back, said there was an error – I signed up for the wrong program. NOPE – 50% only. This is all within a 12-hour span. If you click on the links below they take you to perfectbody.me
PERFECT BODY ME.......PERFECT SCAMMERS
PERFECT BODY ME.......PERFECT SCAMMERS

I filled out the simple questionnaire at the beginning and selected and paid for my diet meal plan. Not very many dietary details were asked. I don't eat soy or any kind of squash (pumpkin, squash, zucchini, etc), and only broiled fish. Most of the meals have one or more of the ingredients I've listed, and none of the fish options were broiled (all were in sauces). Plus, I'm an environmental consultant. I spend 14-16 hours every day in the field, working out of my truck. I eat 3 meals a day out in the field. Not at home. Not in an office. I can't cook out there. Most of the menu items don't travel well. I need meal plans I can prepare the night before, and can eat cold or room-temperature. I've explained this to them 5 times now, and they keep replying with the same auto-generated email that if I screenshotted the ingredients that I don't eat they would customize my plan. I sent them the list again, with screenshots. And again repeated the lack of being able to cook or prepare meals at work. They sent me a list of replacement ingredients for some of the dietary restrictions, but still did not address that I have no way of preparing the meals they prescribe. They keep ignoring that detail, that their plan won't work for my lifestyle. And refuse me a refund.

Hello David,

We are sorry to hear that the experience with us was not the quality you've expected. We would like to discuss your case!

Talking about the meal plan, we have created an extremely flexible meal plan focused on ingredients, not on specific dishes. We are given options, alternatives, and substitutes for each meal of the day, so consumers just need to follow the arrows and pluses while scheduling their meal plans for the day. We leave here lots of freedom so that everyone can choose the desired ingredients and the preparation method.

I can see that our Customer Support team has already proposed the solution from our side after analyzing your direct responses and regarding our Terms and Conditions (https://perfectbody.me/general-conditions). If you have any questions - do not hesitate to get in touch with us at [email protected]

Let us know if you have any further questions.
Perfect Body.me Team

I signed up based on description however, I couldn't view anything for 24 hours after I hit the purchase button. (if I wanted to pay addl fee I could see sooner) Once the meal plan was unveiled to me I knew it wasn't what I was looking for and i emailed them asking for cancelation and refund. I've been going back and forth for days and the latest communication was half refund. No, I want full refund. I cancelled within 3 days and did not use it and made that clear. Very shady practices since they play games and make excuses. I've never had an issue with a company before. They ask for more info. you give to them and they want to argue. If you won't unveil your product for 24 hours and the only way you know what your personal plan is and don't see it working with your lifestyle then refund it! it's not like I used it first!

+2

Hello! Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations.

Every complaint and refund request is being evaluated carefully by our customer care agents. Depending on the evidentiary support and grounds of complaint, we will offer you a full or partial refund. If you believe that a wrong resolution was made in your case, don't hesitate to contact us at [email protected] so we can reevaluate your complaint.

We are looking forward to your reply.
Perfect Body.me Team

I'm trying to sign up first perfect body I'm all the way to the meal plan book and I pushed purchase. And then in blue box says processing for more than your. What is going on. I'm wondering if I should just cancel if this is how it is. Please help I would love to try

Dear Annie's,

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

We would also like to take a deeper look at your issue. Unfortunately, we can't see you in our system, so please contact us at [email protected] or drop us a message on our Facebook if your issue was not resolved yet. We'll work with you to resolve your issue as quickly as possible.

We always aim to deliver a great experience. We hope that the issue can be resolved together!

We are looking forward to your reply!
Perfect Body.me Team

Been billed 99 dollars for something I don't even no what or is . I want a refund how bloody rude

Dear Cheryl,

Thank you for posting a review, and we're sorry to hear that your experience was not of the quality you expected. We want the opportunity to investigate your feedback further.

It would be great if you could contact us at [email protected] so we could check your order and resolve the issue as soon as possible.

Thank you in advance.

Kindly,
Perfect Body.me Team

I made the mistake of purchasing this because it wouldn't let me review their services without paying and after I was able to review decided it wasn't for me. I could not even use the app. Tried to cancel and get a refund within a few days. Have not received any cancelation notice or refund even after severL attempts. Their only service is scamming! What happened to the 3 day period to change your mind?

+4

Dear Cheryl,

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

We would also like to take a deeper look at your issue. Unfortunately, we can't see you in our system, so please contact us at [email protected] or drop us a message on our Facebook if your issue was not resolved yet. We'll work with you to resolve your issue as quickly as possible.

We always aim to deliver a great experience. We hope that the issue can be resolved together and you will give us a try!

We are looking forward to your reply!
Perfect Body.me Team

charged 39.00 dollars on my credit card no way getting in touch
Anna bradshaw email [email protected]

+1

Dear Anna,

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

We have contacted you by private message to discuss your case. We hope that the issue can be resolved together.

We are looking forward to your reply!
Perfect Body.me Team

As soon as I realized this program was a scam, I canceled online. Months later I see a charge on my credit card for $39 -- even if I was still active, which I am not, the charge would have been for $15.

WHY DO CREDIT CARD COMPANIES ALLOW THIS TYPE OF SCAM TO CONTINUE!?

+2

Dear Katie,

Thank you for your review. We are sorry to hear you had such a frustrating experience, and we appreciate you bringing this issue to our attention.

You can cancel your app subscription anytime via our page https://eu.perfectbody.me/client/login or via your app. Also, by contacting us at [email protected]. It would be great if you could drop us an email so we could resolve any issues as soon as possible.

Let us know if you have any further questions.
Perfect Body.me Team

I’ve been curious about this company and the addresses listed on their website as the Corporate Headquarters/ business office in Lithuania are run-down dumps? The money is processed through a furnished office building in Delaware where corporate rules are lax. Just a few Red Flags I am concerned about.

+1

Dear Donna,

Thank you for bringing this to our attention.

The images you've shared from Google Views are dated 2012 July. Throughout 10 years city can change unrecognizably. Next to the address, you are looking for, you should see the business complexes built in the spot of those old buildings you've captured. That's where we are based.

If you have any further questions - please let us know! We will gladly answer them via [email protected].

Hope this helps!
Perfect Body.me Team

Very scammy site. As soon as you enter your credit card info, they charge the account with a recurring fee. This happens even while the order processing says the order is not yet complete. After they get the initial money, they keep trying to add upcharge. For example, they ask you to pay extra money to get your plan "quicker" (even though the plan is available for you whether you pay the upcharge or not). It seemed unprofessional, so I quick the order before it was complete. I then noticed they'd already charged my PayPal. I asked for a full refund, which they refused. They offered only 50% even though I had never accessed the materials or downloaded the plan. If they truly thought they had a good product, why trick people out of their money?

+3

Hello there!

Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business.

If you think that your case was resolved unfairly or that the goods are indeed faulty or do not meet a description. Please write to us at [email protected] so we could review your case.

Kindly,
Perfect Body.me Team

Been with Perfect Body for almost 2 weeks.
I have had use es with the recipes and able to change ingredients. They got that fixed hit now everything is in ounces and not cups or tablespoons.
Plus can not look forward for week planning to buy groceries for week
I have asked for help now 4 days in row and still no response.
Very upsetting as I was doing so well the first week.

+1

Dear Debbie,

We always aim to deliver a great experience. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.

We are sorry to hear about the issues you had with our app! All feedback matters, and it helped our developers to resolve the issue you've encountered. Nevertheless, we can see that we reached a compromise via emails! We hope that you'll give our app another try in the future!

Kindly,
Perfect Body.me Team

I mistakenly bought this $67 program and an extra 14.99 for the recipe. On July 19, 2021 I then went to support to cancel the same day, I have sent 10 emails to support, they offered 50% refund even though I haven't used any of it and canceled the subscription too I have NOT GOTTON ANY REFUND nor cancel notice nor phone call

+2

Hi June, thanks for sharing your feedback. We're sorry your experience did not match your expectations.

Our Customer Support team tried to resolve your issue, but, unfortunately, we did not receive a reply or confirmation from your end to the email we've sent to you back on Jul 27 at 10:55. We are always ready to help. Let us try resolving the issue once more. Please write us a letter at [email protected].

We are looking forward to your reply.
Perfect Body.me Team

Perfectbody.me I cancelled my subscription within 24 hours never using any of the services. Email conversation followed where they offered a 50% refund. They then charged my account an additional $67. I now have two $67 charges and a $14.99 charge for a workout program. Doing business in the US, online or otherwise, there is a law that allows a cooling off period of 72 hours for cancellation of services. I am waiting to see what happens next to decide on how to escalate further.

+2

Hi Maggie, thank you for posting a review, and we're sorry to hear that your experience was not of the quality you expected.

Our company offers a full refund at all times if the product was faulty or did not meet a description. The outcome of the claim highly depends on the evidentiary support and grounds of the complaint. We will offer you a full or partial refund. If you believe that a wrong resolution was made in your case, don't hesitate to contact us at [email protected] so we can reevaluate your complaint.

Let us know if you have any further questions.
Perfect Body.me Team

Check fields!

Report Perfect Body Me


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Perfect Body Me Contacts

Perfect Body Me associated photos:


Website:

eu.perfectbody.me

This website was reported to be associated with Perfect Body Me.



E-mails:

Sign in to see


Social networks:

If you know any contact information for Perfect Body Me, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New