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Perfect Body Me

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Perfect Body Me Reports & Reviews (43)

I mistakenly bought this $67 program and an extra 14.99 for the recipe. On July 19, 2021 I then went to support to cancel the same day, I have sent 10 emails to support, they offered 50% refund even though I haven't used any of it and canceled the subscription too I have NOT GOTTON ANY REFUND nor cancel notice nor phone call

+2

Hi June, thanks for sharing your feedback. We're sorry your experience did not match your expectations.

Our Customer Support team tried to resolve your issue, but, unfortunately, we did not receive a reply or confirmation from your end to the email we've sent to you back on Jul 27 at 10:55. We are always ready to help. Let us try resolving the issue once more. Please write us a letter at [email protected].

We are looking forward to your reply.
Perfect Body.me Team

Perfectbody.me I cancelled my subscription within 24 hours never using any of the services. Email conversation followed where they offered a 50% refund. They then charged my account an additional $67. I now have two $67 charges and a $14.99 charge for a workout program. Doing business in the US, online or otherwise, there is a law that allows a cooling off period of 72 hours for cancellation of services. I am waiting to see what happens next to decide on how to escalate further.

+2

Hi Maggie, thank you for posting a review, and we're sorry to hear that your experience was not of the quality you expected.

Our company offers a full refund at all times if the product was faulty or did not meet a description. The outcome of the claim highly depends on the evidentiary support and grounds of the complaint. We will offer you a full or partial refund. If you believe that a wrong resolution was made in your case, don't hesitate to contact us at [email protected] so we can reevaluate your complaint.

Let us know if you have any further questions.
Perfect Body.me Team

Took my money and canceled my account. I didn't use it and they won't respond to emails. They told PayPal they were part of Noom. NOT!

+1

Hello Ann, thank you for reaching out to us.

Unfortunately, we are not related to Noom, we are Perfect Body which is a personalized, customizable weight loss plan.

Upon checking on our end, we can see that we have contacted you on several different occasions (emails sent on June 21st and on July 5th) and did not hear back from your side. Unfortunately, when the funds are being disputed on PayPal, both sides are held until PayPal makes a final decision on the case. We do not have any influence on the processing speed.

If you have any additional questions, do not hesitate to write to us at [email protected]. Our Customer Support team will be more than happy to help.

Perfect Body.me Team

I paid $67.00 for their services and I can't even access them! I was totally ripped off. I have contacted them numerous times and all they do is ask what issues am i experiencing. After explaining everything and then ask for a refund all the sudden they are not available to help anymore. Stay away from this app!

+8
- Uxbridge, MA, USA

I thought I finally found a website that would help with my diet and staying in shape that was reasonably priced. It was supposed to be $1.25 per week. They took an entire years charge out at once and an extra $350.

+9

Hello, thank you for sharing your feedback. We're sorry your experience did not match your expectations.

It looks like you've bought the annual subscription with us. It costs 1.29 USD weekly, but upon purchase, a full sum for the annual subscription will be taken as indicated in your purchase confirmation. At the moment, we offer these types of subscriptions: a 3-month subscription for 39 USD, a 6-month subscription for 52 USD, and an annual subscription for 67 USD. Unfortunately, we do not sell anything above those sums indicated.

Double charges are very rare cases, and if you suspect that you were overcharged, we recommend contacting our support at [email protected], and they will gladly help you resolve the issue. Also, don't forget to add a receipt to your complaint.

We are looking forward to your reply.
Perfect Body.me Team

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