Potentha Reports & Reviews (23)
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Country United States
Type of a scam Online Purchase
Initial means of contact Website
ORDER #QHERRY14571
Thank you for your purchase!
Hi Gerhart, we're getting your order ready to be shipped. We will notify you when it has been sent.
View your order
or Visit our store
I decided to contact PayPal to file a claim. The first step required by PayPal is to contact the seller to try and resolve the issue! I was not confident at all that anything would come of it. To my complete surprise, I heard back from Potentha, within 24 hours, and was given what turned out to be the original tracking number used to send the tool bag.
I immediately emailed back with that information. That email was answered by Potentha with an offer of a 50% refund! My reply to that was, since I paid for an item that I never received, I expected a FULL refund!
Received a PayPal email this morning saying that a FULL REFUND was given to me by Potentha!
Hope this helps some of you out there, who used PayPal!
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)