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Premier Trust Store

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Premier Trust Store Reports & Reviews (50)

Placed an order with Stylish New deal in mod December 2020. Order number is 72667. Nothing delivered to date. Contacting Stylish New Deal and the automated responses come from Premier Trust Store. They are related. Receiving "special offers" from Stylish new deal almost daily. The e-mail responses state COVID as reason for delays in processing and shipping but not promotions and the barrage of e-mail offers. Scammers and thieves not to be trusted.

+2

I ordered a Rechargeable Mini Wood Cutting Lithium Chainsaw back in March 2021 and well over a month later I received a chainsaw blade with only one order #.
I was communicating with [email protected] - Samantha, who sent the same generic email responses each time I communicated with them.
I have yet to receive the full shipment, no further email responses since I requested a full refund in July 2021.

+2

My name is Joshua crawford. It’s been 4 almost 5 months since I ordered something and it’s still showing it’s sitting in New York. I order this wireless car play back in March 19 of 2021. It is not July 11 of 2021. I’ve tried to get ahold of someone and get bogus replies back from a automated system. I’ve lost 78.24 because of this.

Hi Craig,

Thank you for contacting us. Hope you are doing well and staying safe!

Please be informed that we are currently receiving a high volume of emails recently and we apologize for the delay with our response.

If you are following up on orders, please refer to the following:

If you have placed an order, received a purchase confirmation, but did not receive a shipping confirmation: your order was acknowledged and will be processed as soon as possible. Your tracking information will be sent to your email within 2 to 4 weeks upon shipment. This backlog is due to an unusual higher volume of orders being placed.

If you did receive a shipping confirmation: tracking will show movement within 5 to 10 business days from the date the order is shipped. This delay in postal services is a result of the current COVID-19 situation. The process may take longer due to recent developments in global transportation disruption and slow movement of local shipments. Your order may be further delayed due to limited available international flights and might take up to 2 to 4 weeks to be delivered.
We appreciate your patience and we are doing our best to respond to your concerns as soon as possible.

Be Safe

Kind Regards,
Samantha
Customer Service Agent

This email is a service from Premier Trust Store. Delivered by Zendesk

Every time you write to them you get exactly the same reply. They are thugs and have cheated all of us of our money by pretending to sell products. I had ordered bunnion correctors from Pretty Little Deal Store and never received a tracing number. My complaints are always answered by the mail you quote above. Credit card companies should black list them- Please write to yours.

Received an email stating my order was on the way dated April 28, 2021. Order No 3034.

Items in this shipment
Realistic Teddy Dog Lucky × 1
Beige

Tracking number 9400111899560752530043
Tracking number created
April 28, 08:02AM
Buffalo, NY
In transit

Today is July 2nd, and I have not received my item.

Premier Trust Store is the new name for American Winter Deals which is a known Scam company. They're now sending me the generic emails when I complain about the Chainsaw I paid for and never received from Americna Winter Deals.

+3
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premiertruststore.zendesk.com

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