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Reported details
..I am writing you in regards to the following requirement.
Please go through the job description.
Kindly respond back with your updated resume, if you are interested. I will call you to discuss
Client: MD Anderson Cancer Center (MDACC)
Job Title: IT Support Technician (UTSCJP00004257)
Job Location: Houston TX 77030 (onsite)
Job Duration: 04 Months – Contract
Description:
The IT support technician will support the network and hardware setup for the newest MD Anderson office building located at (Life Sciences Plaza 2130 W Holcombe Blvd, Houston, TX 7703). The main function of this role is to assist users as they occupy they workspaces in the building, by providing direct support in terms of system and customer-department requirements and acts to remediate issues at the customer point of use.
ESSENTIAL JOB FUNCTION
- HW deployment
- VX deployment
- Network issues troubleshooting
- Assists customers in resolving complex hardware, software, and operating system-level problems in the desktop, mobile computing and network environments.
- Identifies problems, applies optimum solutions, and communicates the resolutions.
- Owns assigned issues, maintains complete, accurate and up-to-date incident tracking information, escalates to appropriate support departments and follows up with departments.
EDUCATION:
Bachelor's degree. May substitute required education degree with additional years of equivalent experience on a one to one basis or completed years of college on a one to one basis.
EXPERIENCE REQUIRED:
Two years of experience with desktop, mobile computing and/or network, including problem analysis/resolution, and installation.
EXPERIENCE PREFERED:
- VX deployment
SOFT SKILLS:
Impeccable communication and customer service skills, as this is customer facing role.
Additional Position Information:
This is an onsite position. The project consists of 2 parts: ramping up and setup and helpdesk type functions once users enter the building.
Thanks & Regards,
ObjectWin Technology, Inc.
Saad S, Lead Recruiter
Phone: (713)-625-7414 | Email: [email protected]
Global Workforce Solutions | Contingent Staffing | SOW Services | IT Consulting | Certified HUB & MBE Company
19219 Katy Freeway, Suite 275, Houston, TX 77094 | Fax: (800)-304-8917