Snuggle Pets Official/Snugglepaws Reports & Reviews

Snuggle Pets Official/Snugglepaws Reports & Reviews (90)

Ordered 2 pet beds, order #9246. I have never received beds. Sent several emails with just an automatic reply saying someone will get back to me. Today when I click the link it is not valid. So disappointing. Last time I order anything from Facebook.

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I placed an order for two dog beds on 2/11/21 and have never received them. (Order #10852). I have sent emails and get replies that a rep will call me back but it never happens. I guess I lost that money! Stupid scammers! Anything we can do?

Rhonda Clay

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I ordered the bogo on February 2 2021 I have emailed several times. No reply other the. The automated response that someone will contact me within 24/48 hours. No one ever contacts you. That is just wasted money. I have ask for refund, updates anything. But no reply. This is just a scam. Someone got away with a lot of our money.

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February 2, 2021 order, here it is April 13, 2021, no word and links do not work! My advice, Facebook should stop censoring and crack down on these scammers! Put your money where your mouth is Zuckerberg! I will NEVER order ANYTHING through their ads again!

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I have the same complaint as everyone here. I ordered the BOGO for the 2 beds in January and never received the beds! It's really frustrating that you cannot get in touch with anyone from this company and I'm really mad that the website was shut down. Isn't there any way to find who ran this scam? He/she should be charged with Fraud.

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I ordered 2 beds on 2/12/2021. I haven’t received my order, exchanged an email on March 15, 2021. Now website is shut down.

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I ordered 2 beds on 1/27/21 and still have not received them. Is this a scam. I am going to call my bank and file a fraud claim.

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I ordered 2 beds 3 months ago and never recieved

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I ordered 2 calming beds for buy one get one free for $49.99 on February 8, 2020 and never received them. I tried to find them online per their email to me but store is unavailable.

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Same issue as others. Took my money on January 15th and still no beds. I just get the same auto email that someone will be in touch. $115 wasted! This makes me so angry. What can be done ?

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I purchase 2 dog beds snd never received them. Sent numerous emails no reply took my money without a problem

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I ordered in February and I still haven’t received it but they took money out of my account real fast, it was buy one get one free. I’m living paycheck to paycheck and I was buying this for my Yorkie. That has anxiety thinking it would help her. This is a scam and it’s a shame that these [censored] taking advantage of people like us.

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Same same £62 for two beds...and responded to first email and then never again...site now taken down ?

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My experience is the same as everyone else on here. Ordered 2 snuggle beds, BOGO, for $89.99 on February 6, 2021. Still no beds. I have emailed multiple times with no response.

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Just do a dispute with your credit card company as I did. I got a full refund.

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Reported this company and transaction to my credit card company as fraud. Ordered on 15 February. Emailed several times and nothing but the standard reply.

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Ordered 2 dog beds, never shipped. Every time I email, I get no actual response.

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Ordered beds in February. Denied my account and no beds!

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I ordered a Official Snuggle pet bed for 90 dollars on February 6th, 2021 and never received it. I cannot get a hold of anyone in regards to this transaction. I am disputing this with my credit card company. This is a scam. Do not purchase.

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I purchased 2 beds Feb 13 with the BOGO. My story is the same as everyone on here. Several emails and a request for refund, still no beds and no refund. Every reply says it’s delayed due to COVID. Now, the links don’t even work to track or go to their website. What a scam. How do we get our money back?

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I also ordered two beds. I emailed in January/early February and they said they were back logged and it should be shipped soon. Now when I try to locate, they are nowhere to be found. Going to recoup my money from my bank!