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The preloved bag shop

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The preloved bag shop Reports & Reviews (138)

• Jul 13, 2024

It’s not often that you encounter such open and honest scam artists. I mean whose catch phrase is “Block and delete” when asked simple questions about the products for a company that claims “everyone deserves luxury.” I guess the same sort of people who start off their scamming business by selling fake mannequins to individuals wanting to use the HOV lanes. Usually product scammers try to kill you with kindness to get you to actually purchase the product, and then sweep the rug from under you. But this guy is blatantly rude and condescending from the start. I’m actually laughing thinking about how vile his attitude and responses are wondering HOW I almost spent my hard earned (9-5 😉) money for something this guy and his brainwashed wife were selling. His upfront, transparent psychosis saved me hundreds of dollars.

I feel terrible for those who fell for this scam, I truly hope you get your money back and are able to justify this situation with the authorities. It’s sad that people like this exist and ruin opportunities for others. Always remember that if it sounds too good to be true, it typically is.

Thanks Shai for saving me …. You’re the best, buddy! Keep up the terrible attitude, customer service and products you “sick rotten apple.”

+6
• Oct 26, 2024

LOL this is accurate. We’ve all had the same experience. He’s classless and his bags are counterfeit. I got scammed by them but thankfully advocated (I know that’s a big word for you Shai, so feel free to google it) myself for months and got my money back. He is the definition of trash. I especially loved your 9-5 reference - it resonated with so many of us! Shai - I know resonated or really any word above the grade 1 academic level will be hard for you. Again, google will help :)

• Aug 31, 2024

Hi from a fellow “sick rotten apple” ! I made a reasonable offer on a bag and got a response back saying “I just threw up on you”. Like? Pardon? What kind of a response is this?! I have no idea how anyone gives their money to someone who very obviously has no respect for clients.

• Jul 03, 2024

The person running their Instagram page is a complete nutcase. To say they are immature would be putting it kindly. They will block you for asking a question or not responding to their message immediately. From the looks of it (their multiple IG accounts, multiple Poshmark accounts, only accepting e-transfers etc) I wouldn't be surprised if there's more shady business going on. Just look at the hundreds of reviews here citing counterfeit goods and their 1-star rating on BBB. There are even IG pages warning of this company. Message to the owner, since they clearly read in here...your days are numbered and you will pay the price for your unethical business practices.

+3
• May 25, 2024

I had a vile encounter with this business. I had inquired about a Louis Vuitton key chain (literally a piece of fabric up cycled from a purse) that was $150.00 I offered $100 and received an email saying "we accepted your offer, hope you aren't window shopping". that should of been my first red flag. I replied saying "that's great, would you take $50? if not no worries" I thought it would be $100 all in but with shipping and taxes it was more and the $50 would of allowed the $100 all in. I received an email back from Shai Azoulay saying " I literally just threw up on you lol never message us again" VILE.
I replied letting them know that I had no issue paying the $100 was just seeing what the lowest possible price was but too have a great weekend and they responded again saying "your sad, stop harassing us and lowballing us, stick with coach".
There are so many re sellers out there please do not give your business to these vile human beings, after some research I am so glad i've never given them a dime of my money.
Vile Experience
Vile Experience
Vile Experience

• Mar 25, 2024

Likely fake. Asked for proof of authenticity (which their website claims they are happy to provide), and was given a rude response and blocked.
Rude & Unprofessional

+3
• Apr 03, 2024

I had the same experience. It’s her husband Shai. He’s running illegal businesses and tries to intimidate people. I received a fake bag too and they blocked me!

• Feb 07, 2024

I’m so embarrassed that I fell for this scam of business. I’ve purchased other authentic bags from second hand resellers and always had the best experience.
As soon as I saw the package in my mailbox, I knew it was fake. You don’t shove a Gucci bag into a plastic mailer.. come on. The zippers are so cheap, I almost laughed when I saw the bag.
I’ve heard rumblings that this business is fraudulent and I didn’t do my diligence, I only wanted to save a few some money. I thought she seemed legit because she had a Shopify website.
Never again. I’ve reported her Instagram and will continue to do.
Please do your research. After reading through all these comments, I’m shocked she’s still allowed to operate.
How does she live with herself knowing she sells fake [censored] and take hundreds of dollars from honest people?!

+4
• Apr 08, 2024

I’d like to confirm another successful authentic purchase! Excellent seller. I’m a verified purchaser you can search me by my username!

• Mar 23, 2024

I just ordered a bag and it arrived as authentic, although there was no box or padding of any kind to protect it, it’s 100% authentic. Had it authenticated and you can just tell. As someone else mentioned on here, nobody has posted a picture of the fake bags they are getting.

• Feb 19, 2024

I was sent a purse that had a foul odour and when asked what the smell was via Instagram message i was told to air out outside ... what are you saying air out..he/she blocked me I have since reported them scamming on Instagram
Plus the purse has been outside in minus canadian weather and still has this poignant smell.
I should of check this space prior to doing transaction with this scammer.

• Nov 24, 2023

This woman sold me a fake Louis V. Once I received the bag and questioned her about it-she blocked me!

+3

I went to buy a bag, and her autodeposit for my payment was blocked. I had to call the bank and it was blocked by the fraud team because of something on the merchant side - I’ve never seen an autodeposit blocked before, so I had to get them to release the payment back to me. Glad I did and didn’t go through with the purchase because it looks like her stuff is all fake. Not surprising. If it’s too good to be true, it generally is.

+9

So strange! I’ve bought two bags and have had them both authenticated. She’s definitely a bit short but the bags are not fake ?

Inquired about a bag and this was their response - incredibly curt and rude. But I suppose it was a blessing in disguise because I did some further research and discovered this page. I’ve purchased pre-loved luxury before and have never been treated like a criminal for asking follow up questions. Serious red flags - so glad I didn’t purchase! A reputable company would never treat a potential customer this way.
So rude!

+9

What an ignorant individual! I literally asked a dimension and she fired back at me like I was the dumbest person ever. “Google it! Literally not that hard!” Then I came on here and see all this stuff! I just saved myself $1000! How are they allowed to have an IG page still with all these claims? Unreal.

I tore my MCL and my husband wanted to surprise me with a get well present. I had been eyeing an LV neverfull on her instagram and my husband bought it. He spent over 1200 dollars. When it arrived it had a huge stain in the interior …. And was quite clearly fake. The strap broke shortly after I began using it. In my most vulnerable state laid in my bed and cried. I can’t believe we fell for this scam. I wish I could get my money back for this but I think it will just have to be a hard lesson learned. One thing I take solace in … is that karma is real…. And after reading all of the comments on here … these people are in for it. How they sleep at night is beyond me. I will remain fine with the universe taking care of them. But plz do not buy from any of these people it’s a horrible scam!

+10

I asked if they had a layaway policy, and then fell asleep because I was on night shift and didn’t see the notification, and she starts talking rudely to me for asking a question, telling me i’m making a bad first impression? When I was interested in a product. Rudest interaction I’ve ever had with a retailer.
Super rude over a legit question.

+3

Yep! Add "paranoid" to that.

She posted an image of a L.V. suitcase to Instagram, but described it as a "trunk". Confused, I replied, "This is a suitcase, not a trunk, no?" (Suitcases and trunks are both considered as LUGGAGE by L.V.)

It was a query for clarification, not criticism.

Less than two minutes later, I received a DM from her: a hasty, flippant, "Blocked so fast".
🧐❓

Blocked ... for asking a question?

I'm glad I've not purchased from her and hope my friends (who I referred to do business with her) won't either.

I've sent a direct email and comment via live chat. I'll either receive no response or another rude one, I'm sure.

I bought a Chanel wallet from this seller. And is a fake. I regret not doing my due diligence. Can someone please help me file a claim against them? I have proof of conversation and payments.

+10

I’ll message you :)

In addition to selling fake bags, Shai and Tahlo (Ison) Azoulay also steal deposits and run. I sent them $200 for a bag and was promptly blocked without notice. When I called Shai, he told me if I paid the rest of the deposit I would receive my bag but did not address the fact that I was blocked. I assume their plan is to block people, pretend their account got deactivated, and still accept payment.

I have filed a police report and reported them to the CRA. Their business number is 2845231 and should be included in any CRA report. You can find their address here in other comments to include as well. They are clearly pocketing this cash without paying taxes despite including HST, so this should be looked into.

Shai is involved with another business that sells plastic bags and supplies for businesses. They are likely using this legitimate business to launder their money, so I have reported that business as well: https://sandsbagsandsupplies.com/

These people are absolutely delusional and some of the stupidest scammers I have ever encountered. While I am embarrassed to have fallen for their scam, I take comfort in knowing I'm not as dumb as they are. Some mistakes they've made along the way:

- The fake "Jennifer" who keeps responding to comments here using the same language that Shai does in his emails ("spoiled/rotten apples")
- "Jennifer" posted a screenshot from their phone with their Google profile photo cut off at the top left. It clearly is a cut off "T" and not a "J", so we know this is Tahlo
- When confronted with the fact that they only sell bags under $700 on Poshmark (the price at which they don't have to be authenticated), they mentioned a bag that was sold for over $700, therefore linking them to that account, or at least knowledge of it
- They use their real names and are easy to find online

I am excited to watch the downfall of this "entrepreneur." Only time will tell how the police and CRA will handle this.

+24
• Feb 19, 2024

Can some one help to report them and how to get funds back?

They are the worst! Literally blocked me for asking what happens to my deposit if the bag sells as they say you have to send to secure the "bag" so to speak. So happy I never bought off these women, no integrity and they are just plain rude.

Hello, how can I reach out to you? I would like to file a claim against them as well.

I’ll message you.. I spoke with another police officer yesterday..

Another mistake they made proving they are the dumbest people in Toronto (specifically the Caledonia-Fairbank neighbourhood): a comment from our friend "Jennifer" on this site is defending the "handbaghangout" account on Poshmark. The funny thing is...in the screenshot they posted as "Jennifer", they are clearly logged into the "handbaghangout" account! What clowns.

EDIT: I now believe they did not block me but that their Instagram account was taken down. They are now operating under this account: https://www.instagram.com/theprelovedbagshopp

Hi.. I’ve posted before about being scammed by this company.. I filed a police report against Shai and his wife. I also retained a lawyer… message me if you want any info on the draft they are creating. Should be filed and served soon.. if you want to join in, let me know.. it’s time this stops

+16
• Apr 05, 2024

Hi! Am I too late? Shai has been harassing and verbally abusing me since February. I called the police bc he seems absolutely psychotic. There is strength in numbers! Please let me know if I can join.

I have messaged you. Please check. I want to file a claim as well.

Please send me a message as I am in the same situation and would love to get in on this. She’s now emailing me telling me to watch my mouth, and calling me an “idoit” which she can’t even spell correctly, unreal LOL. Would love to take this awful human down.

Charley, let’s figure out a way to connect. I have Shai and Tahlo’s personal email, address, and cell. I also know their sister in law is a consumer protection lawyer. Maybe we should retain her?

They only sell authentic items.
You trolls are so uneducated.
1980 vintage pieces .

Can we connect, I am in a very similar situation.

Oh no. I have bought several items from this seller. How did you find out the items were counterfeit? Thanks

Shai Azoulay.. aka Jennifer you blocked me from social media after I called you out for sending me a fake bag.. it’s not authentic.. there is no date code.. it’s not the same bag I have recorded from your Instagram (the one you said you mailed to me).. this is simple.. refund my money and your bag will be dropped off at your warehouse on Bentworth..my friend with York Regional Police will escort me.. you have my email., please transfer the 875.75 back.. I have the proof that the bag is fake so I will win in small claims.. it’s up to you how to proceed. Thank you..
Legal action..
Legal action..
Legal action..
Legal action..

+9

This is not even a Gucci bag. This is a pouch that you get with Gucci Perfumes when they have promotions.
She makes holes in them and adds a c[censored] cheap chain and calls them cross-body. 90% of her bags are altered and hardly hold any resale value.
None of them are real wallet on chains or cross-body as she calls them.
If she is altering them, she should let customers know, but this scammer obviously won’t

Now the lady who sold me the fake bag is sending me and my friend messages via email… this is harassment and completely unprofessional
Harassment

+2
• Apr 05, 2024

Same! Shai has been harassing me and verbally abusing me for 2 months. They’re actual trash and they need to be shut down! I have the police involved now.

Hi,
I tried to purchase a bag and asked an innocent question and suddenly the interaction turned vile. Similar language was used. Luckily I did not follow through with the purchase. I, in the end was blocked on Instagram.

So my bag finally arrived. The one that she swore was authentic , then blocked me off of all of social media when I asked for a refund. The bag arrived today and it’s not even a close fake. This company is the biggest scam I think I’ve ever seen. I really wished I did my due diligence and research prior to purchasing this ridiculous looking bag that cost me almost $1000. I’m embarrassed that I fell for this. This company is a disgrace. These people are scam artists. They need to be stopped. This bag is getting tossed in the dumpster. Can’t even pass it off or anything legit even if I wanted to. Such a disappointment.. now I’ll be going to the Gucci store to get a real bag.. should have done this in the first place.

+6

Hey troll

I suggest posting the bag on the forum so customers can see the " fake bag "

Also show us the date code inside so we can confirm it's authentic.

Paula the troll.

What an unprofessional place this is.. I purchased a bag (100% FAKE) and was informed that their bags are authentic..I saw the exact same bag (flaws and all) being sold again few days after I purchased. I enquired about this and was told “I have 2”… hmmm 2 of the exact same “one of a kind” 1980 prestine bag with the exact smear and flaw.. I had asked for a refund within minutes of sending my transfer to be told “sorry” and was blocked from all accounts when I called her out on this.. Shai Azoulay YOU are not a trusted individual and should he ashamed of yourself. Their Instagram accounts have had 10 different name changes and there are numerous poor reviews all similar to her unprofessional behaviour. I was called a troll and blocked.. I will get my money back.. just a matter of time! Have a great day Shai..and all your fake names.

+7

Paula riveria more stop hiding under Fake names .

Your 1980 Gucci Ophidia bag is authentic , please stop hating on a successful entrepreneur.

@jenniferliteral aka Tahlo/Shai or whatever fake name you go by just like your fake bags.
How come you are on this page everytime your IG gets blocked? Which is 3rd time in 2-3 months.
If you claim your bags are authentic why don’t you provide an authenticity certificate like most reputed resellers do? And you also claim to be entrupy certified. All your bags look like they came out of a dumpster anyways. You call everyone uneducated? But the way you conduct business shows who is uneducated. Grow up and be respectful!

Another troll.

They only sell authentic items .

Purchase a bag that was reportedly authentic only to find out it was a fake. Before receiving attempted to cancel order. Was blocked from all social media accounts and can’t get a hold on owner.

+9

You do realize she only sells authentic items and all her items can be verified through any third party authentication system.

You also realize not one individual on her has PROOF that any item is fake lol

It's all here say.

She only sells authentic items and prides herself on authenticity.

I've literally ordered 11 products from her.

You individuals are all sour apples who are hating on a successful entrepreneur.

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Everything was going so well, until I received the product it is completely fake. You can’t even assume it is real the paper work provided is not real, she confirms that all her products sold are real. I’ve contacted my bank and they’ve asked me to go to the police, and hopefully I can get my money back but I am not sure.
Scam
Scam

+1

She literally gave you the authenticity card that shows it was sold in 2014.
You individuals are so uneducated it's ridiculous.
I'm a long time client and she's the best !

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