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Tickets on Sale

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Tickets on Sale Reports & Reviews (29)

- Taylors, SC, USA • Jan 21, 2025
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paid for Chris Stapleton concert ticket on line with Tickets on sale .com, this is a scam and this is not a real company

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- Latonia, KY, USA • Jan 17, 2025
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Tickets on sale claimed to be selling me tickets for a comedy show. I received multiple emails from them following my order but none of them were the actual tickets for the show. Additionally in the emails, when I tried to click the buttons that said “contact support” or “invoice” it did not take me to a support page or even allow me to see an invoice or break down of the purchase.

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- Bossier City, LA, USA • Jan 17, 2025
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While searching the Brookshire Grocery Arena's website for tickets to an event, I clicked to review tickets on their website and was redirected to the ticketsonsale website. That webpage showed the tickets for sale and that my purchase was pending, it also had a countdown at the top of the screen to "secure" my tickets. Then I received a confirmation email stating that my order was still processing. All of this took place while I was still on the page that stated I needed to lock in my tickets by confirming my purchase. Once I reviewed my paypal, it stated that $309.76 was pending their confirmation. It was my impression that the tickets were $72 per ticket and I was looking to but 3 tickets, however, that only amounts to $216. I called the company within 5 minutes of receiving the email and asked them to cancel the order, as it was placed unbeknownst to me. However, they refused and said that per their contract they were not able to cancel the order as it had already been confirmed. The emails I received were never confirmations, they all stated that they were pending. We have yet to receive any tickets. I have spoken with 2 different members of their customer service team, both of which repeated the same call script, over and over. Neither of them would transfer me to anyone higher to try and resolve this matter. As of now, I am out $309.76 and no tickets or sight of resolution.

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- Schenectady, NY, USA • Sep 07, 2024
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I ordered concert tickets back on April 26,2024. I received an email to which I thought contained the tickets so I've kept it in my saved emails until now it's time for the concert and I went in the email and tickets weren't there! I had to contact them by several ways to log in and and finally asking hitting the help button which they just gave me the round around and to jump thru hoops to log in and hit buttons to transfer tickets after an hour of doing this u tried one last time to contact by the help button because there wasn't any other options to use the person who I was talking to last was a Christopher and somehow the screen blinked which was weird and they had disconnected me. I will try to call today but feel I won't get anywhere with this and all I wanted was just to get my tickets. I have reported this to the FTC and next my bank but wanted to report here as well so if it can help out any other people to prevent the same thing from happening!! I have attachments I can show you.

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• Jun 18, 2024
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I saw an offer for presale tickets for the group Khruangbin for a concert in May. I clicked on the links and it lead me to what looked like a legit site until I realized that they are a resellers site and had marked up the ticket prices tremendously. The prices were also in USD and the service charge was astounding. I contacted the company right away but they just dismiss and ignore. They are SCAMMERS and need to be off the market. They have scammed lots of people and it is very humiliating and stressful.

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- Everett, WA, USA
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I purchased 2 tickets for a hockey game at the Angel of the Winds Arena for March 18 2023, a third party Tickets on Sale was the company I bought them from. I received a email on 2/26/23 with information with a order number and a message saying they will mail me the tickets before 3/18/23, I never received a second email or text or my tickets from the US postal service.

I went to the arena the day of the game they had no record. The 19th I talked to customer service (Tickets on Sale and they took my info and said they will get back to me within 3 days, never happened. Today I talked to them again and the operator phone attendant told me they sent me a email with the tickets attached weeks ago that I never received and they refused to compensate me for there oversight. I will never use them EVER.

Paul Z

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I purchased tickets month ago. Many promises of ups delivery. No tickets received. Many stories and excuses. 800$ gone
Rolling loud Miami

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Purchased 2 tickets ( $132.70) to Detroit Rocket Mortgage Classic golf event,for Wed., July27,2022.

Scammer e-mailed me two days later 0n 6/22/2022,. Said the event was cancelled due to covid.

Merchant could not be contacted for refund or explanation. Purchased tickets from AXS, reputable site.

The event is not cancelled.

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This company has scammed thousands of people out of their money for tickets purchased through their website. This company has scammed everyone out of their hard earned money and taken this money from people during a pandemic is such a disgrace. They have no way to contact them because the information that they provide is not helpful and sends you in circles without any help to getting your money back!! They have stolen thousands of dollars from people all around the country and have no intentions on giving people their money back and this is unacceptable. People need their money back for events that were cancelled because it is THEIR money not TicketsOnSale and they have no right to keep it. They are a ticket resale venue that GUARANTEES their tickets but they DO NOT GUARANTEE! The only thing that you can be GUARANTEED of is THEY WILL KEEP YOUR MONEY!! THIS IS NOT ACCEPTABLE AND THEY SHOULD BE SUED FOR KEEPING MILLIONS OF DOLLARS OF TAX PAYERS MONEY DURING THESE PANDEMIC TIMES!! Completely and totally a SCAM! DO NOT I REPEAT DO NOT PURCHASE ANYTHING FROM THESE SCAM ARTISTS WHO ABUSE THE GENERAL PUBLIC BY KEEPING THEIR MONEY AND NOT PROVIDING ANY GUARANTEE OF YOUR TICKETS OR YOUR MONEY BACK! THEY SHOULD BE BANNED FROM BEING ABLE TO HAVE INTERNET CAPABILITIES AND SHUT DOWN INDEFINITELY!

 

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posing as a concert ticket site

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TicketsOnsale is THE WORST! Avoid at all costs. To be honest, this is my once in a long time type review because I am so very disappointed. Pay more somewhere else so you do not spend time talking to their customer service team who will put you through a circle of questions. You will thank me for reading this. I paid for tickets, which I never received. I was told to accept through email, the email was never delivered. Told to check SPAM, promotions box, junk folder, in which a confirmation email was nonexistent. Eight calls, numerous online chats and six hours later in total, no tickets and no refund. I was unable to go to my event. Terrible customer service is an understatement. I contacted my Credit Card company to dispute charges, posted this review on multiple review sites and reported to BBB. TicketsOnsale is a middleman service who could care less of who you are. They connect you to 3rd Party sellers who could be scams and criminals. This company needs to be stopped and shut down. Customer service must be outsourced and have zero ability to refund, help or assist. Resolution is multiple 2-3 minute holds in hopes that you give up, hang up and stop calling. Another offer suggested that I sign into or download the following APPS; AXS, TicketMaster, SeatGeek and other potential legitimate services in hopes to find my tickets. I felt that each call provided another entirely different creative option to hopefully discover the tickets I purchased. 8 calls with 8 magical suggestions which did not work. Complete joke. After the fact, all posted reviews are bots, paid ratings and fake. Reality is F rating with BBB, falsely posted client ratings, false money back guarantee, false 100% customer satisfaction, I could go on and on. I hope whoever reads this spreads this message like wildfire. Do not buy from this company.

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They don’t let you see the actual seats you are buying but when you get tickets, you see that they sold you with a 100% markup for horrible seats. Seats in the same section vary a big deal. Then they don’t disclose all the fees they charge which are equivalent to the whole ticket price. They show up as first link in google search so people assume they are buy from the venue or reputable seller such as Ticketmaster and after purchase realize they have been scammed lots of similar reviews on this site and BBB, if so many people claim they habe been scammed, it must be a dishonest business

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On February 21, 2022, I purchased two tickets for a NBA game (Minnesota Timberwolves vs Memphis Grizzlies) that was scheduled on the 24th of February in the Target Center in Minneapolis, Minnesota. They claimed after purchase of the tickets that I had to wait for a link to come from a third party. Every leading up to the game I contacted them for the link was only hung up on until the event passed. Then after contacted them afterwards and being continuing to be hung up on, they finally said it was an internal investigation but would not provide any confirmation to this process.

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PLEASE do not use this site. I purchased tickets from TicketsonSale in April of 2021. A link was sent to me but every time I clicked on it, a message would pop up saying "oops, something went wrong." I tried religiously to get someone from TicketsonSale to resend me the link and they simply wouldn't. I was never able to use the tickets and had to eat the cost. Financial deception at its finest. Needless to say, this company does not stand by their consumer purchases. AGAIN, PLEASE DO NOT USE THIS SITE.
FRAUDULENT

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I bought 2 tickets to Frozen to take my daughter paid $439.00. I never received the tickets and was out the money! How are they still able to scam people! SO UPSET!

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Avoid. Was informed by AXS that I had bought through a third party website and would have to contact them regarding refund because of weather conditions that made it impossible to attend the show, all public transportation was shut down. Contacted ticketsonsale.com customer service spoke to a representative and they refused a refund. They said they are a secondary market for resale that they have a disclaimer on the website. You are not buying directly from the venue when you purchase here.

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Ticket scalpers on refund options

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This website sells resale tickets at 3 times the value. As per the protection for buyers policy, I kindly ask you to help me on this matter. We as a buyers should feel safe and not being manipulated and charged triple of the actual cost.

These tickets are meant for my 3 children to see disney on ice and there are so many tickets left in same section row for $40 each. I paid over $684 for 5 to give you the idea.

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When a show is rescheduled, you should be able to (as so many other vendors do) to get a refund for your purchase. Evanesence & Halestorm rescheduled 3 days before their 12/17 show in Camden, NJ. I am unable to make the 1/16/22 show at an OUTDOOR venue during a NAMED winter storm that is bringing freezing rain, ice, high winds, and windchill below 0! Ticketsonsale REFUSES to do ANYTHING -- FINAL SALE is all the customer service department says...FINAL SALE

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Purchased tickets through Tickets for Sale as a reseller. They forwarded a link for the ticket transfer from Ticket Master. The link states that the ticket transfer has been cancelled by the seller. After over 20 calls with a foreign customer support office, still the same run around. We are out over $400 and no tickets. Don't buy tickets from them.

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