Tickets on Sale 2025 Reports & Reviews

Tickets on Sale Reports & Reviews (29)

There is a reason this company has an F with the BBB. You think you're purchasing from TicketMaster only to find out you purchased from TicketsOnSale which then transfers the tickets to TickeMaster. Unbelievable "service charge" and "delivery fees." If your event is postponed or cancelled good luck getting in touch with anyone for a resolution. I was on hold for 30 minutes. I had to try Live Chat multiple times since it would close after telling me "This event was cancelled." It's near impossible to get a real person. And if your event is cancelled good luck using the "refund coupon." They won't refund your money.

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When you go online, watch out, you might think you are buying a ticket from the venue box office but no this website TicketsOnSale.com will misled you and sell you overpriced tickets. Even worse, they will not refund you if you are unable to attend for very legitimate reason -- even if you cancel 2 weeks ahead of the event they will not refund you - they are very slick. No one answers the phone; their chat line is useless. They are fraudulent. They scammed me for $344 -- Anastasia Musical in Palace Theater Waterbury Connecticut. I and wife were not able to attend due to medical reasons.

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Victim Location 29412
Total money lost $400
Type of a scam Online Purchase

Company sold me two tickets to a concert that was cancelled. They never sent any tickets and refused to refund money back in the amount of $400. Sent me bogus credits that I have tried to use and doesn't work for any purchase on their site.

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If it would let me do Zero Stars I would. I purchased tickets five months prior to the KISS final tour concert. Tickets On Sale/ Tickets Master not only lost my seats, they replaced them with other seats, only to tell us THE DAY OF THE CONCERT that they had canceled our tickets. They literally gave our seats away. The final tour concert was missed, and so was the only chance for my parents to see KISS in concert. Drastically mismanaged, absolutely failed customer service. Whole experience was horrific. Buy somewhere else. Please look ANYWHERE else. Save yourselves the money and trouble.

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Scammer's website www.ticketsonsale.com
Scammer's address IL, USA
Scammer's email [email protected]
Victim Location IN 47111, USA
Type of a scam Online Purchase

They said that if I bought a ticket through them they would guarantee delivery and usability, but they didn't, and then refused to refund the money I paid out. They changed the status of the order to delivered after a conversation I had immediately before.

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I placed several orders on this site because they offered discount prices for a judas priest concert , at the oklahoma city zoo amphitheater on October 17th. I even purchased the insurance from them because it stated I would get a refund and such if I couldnt attend. I can't get ahold of anyone from customer service the " live chat " is a bot not any actual person I spent over 500 dollars for 5 tickets and due to some family emergency I can't attend now I am absolutely destroyed.

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I bought two tickets for a concert and was told I would receive them no less than 24 hours before the show. After I paid for the tickets I received one within a short time. I then received an email telling me that the sale was canceled. I spent countless hours online and on the phone trying to rectify the situation with their customer service. I was told consistently to wait and keep checking my email for the other ticket. The day of the show I spent over 2 1/2 hours with customer service trying to figure out if I had tickets or not. They told me I would have to continue to wait. After 2 1/2 hours the show had already started and I was told again to keep checking my email. Since then I have requested a refund and I was just told, that I did receive the tickets. Even though I did not. Every time you call they tell you it's over an hour wait and anytime you go online it takes about 20 to 30 minutes to get a customer service rep. This is not a reputable company and I would avoid at all costs.

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- Brentwood, TN, USA

Scammer's email [email protected]
Country United States
Victim Location TN 37027, USA
Type of a scam Online Purchase

"Ticketsonsale" is a scam second party ticket sales site. They email you with information about tickets being available and they ultimately double or triple the tickets face value. Then they charge a Service fee that is completely ridiculous($250). My tickets were face value of $175 and I bought two. When they charged my credit card it was over $1,000! False advertising, hidden fees, misleading. This company has bad reviews all over the internet. I called the company to get a refund and they said there was nothing they could do. I had to wait over an hour to speak with a person in the Phillipines who was no help and said that they could not forward me to anyone above them. They should be shut down.

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Victim Location 98282
Total money lost $202.57
Type of a scam Online Purchase

My younger sister mistakenly "bought" tickets on this website that are not even available for public sale yet. This website is falsely advertising that it currently has tickets to shows that have not gone on sale. The scam website was the first several results online when she google searched about the concert (including as an advertisement result) and they were advertising to her on facebook. When you go onto the website they also are advertising that they are also reselling certain tickets that when bought from the venue are non-transferrable (meaning the name on the ticket has to match that of the original purchaser). My sister realized this was a scam after she received her receipt and it was flagged by gmail as being a possible scam and the sender's email address did not match the name of the website (listing the name as www.ticket-centers.com, which was not the name on the website when she purchased them and the email address for the sender was from [email protected]). On her bank account their are two charges, one of $188.57 for the tickets (listed on her bank statement as TICKETSAJR QUINN XCI) and second charge that she did not authorize for "insurance" for $14.

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