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USA Passport Online

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USA Passport Online Reports & Reviews (2)

- Portland, OR, USA • Nov 03, 2024

I thought I was at the US State website and renewing my passport application online. They ran a charge through for $67.88 and then emailed me the pdf of the regular applicaiton to mail in.

I emailed them and received an error it was undeliverable. I called and there were no service agents to take my call (321-730-2189)

Will contact my bank and dispute the charge too. Really frustrating

Fraudulent website. It is designed to deceive people into thinking it is a US Government site when in reality all it does is automate an autofill form and charges $70 and makes you think that it's the passport fee when it's just an automated autofill fee.

The disclaimer is not upfront it's at the end and it should be upfront that it is not a US Government site and it just assists in the filling out the application and there will be an additional fee for the passport. None of this is mentioned upfront or in any sort of obvious way unless you scroll the entire site which no one does and it's part of the scam. When you click the apply now the disclaimer and explanation should appear.

The contract is invalid because there's no meeting of the minds. The intend and reason for payment was to apply for a passport, not get assistance in filling out a form.

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