USPassportAndVisa Reports & Reviews (10)
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While I was filling out the information I thought my payment I made was the payment for my passport renewal. I received an email from them with a form filled out with the instructions. Turns out, the $88 I paid was just for them to email me my filled out form and I still have to pay for the Passport renewal. When I called them, I was told since I already received the form, they could not offer me a refund. When I said I would dispute the change with my credit card, they said they would put the refund through.
I received an email from [email protected] stating they sent the refund request to their manager.