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Utility Reports & Reviews (65)

- Gilberts, IL, USA
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Scammer said she was kelly parker. Trying to change my comed line to get new savings. Stay on the line while we get an agent to get your comed number. She was very forceful when I told her I will call her back. And rude

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- Crete, IL, USA
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A google sponsored website (http://www.energy-payments.ltd/comed/energy) came up when I searched for ComEd through a google search on my iPhone labeled as Energy Payments. I called the number thinking I was calling comed to change service on a rental property the person that answered Benjamin said he was with comed and said I had to pay a security deposit of 299.99 by credit card plus the balance due on the account of $14. He asked for all my personal information SSN, Phone, Birthdate and Driver's license number. He charged my card for 311.49 and when I called back he said it couldn't be refunded. His direct number was 832-380-8850

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- Jamestown, NY, USA
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Scammer hacked my fb and took 1000 dollars of me from supplies i nought

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- House Springs, MO, USA
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My phone was shut off due to ATT overcharging me. I googled the ATT number to call and discuss options to handle the issue after havibg phone off for about a month. The agent requested i pay $300 and they would turn my phone back on. I agreed, money was withdrawal from scammer and my phone did get reinstated. Fast foward almost a month, i log into account to pay my bill and see i owe almost 800$ and phone is about to be suspended again!! I call ATT and they claim they see no payment made from in at all!! No notes documented of the 300 agreement, nothing. I called the number nack that i paid the 300 to while the real ATT was on the phone. The scammer requested i pay 200$ and they would wipe the balance due away. The real ATT agent requested that the scammer enter a note in the sysetem of said agreement first. The scammer denied. Then requested to just wipe the whole balance due. ATT agent told me hes a scammer just hangup and contact your bank but who knows how much info has been stolen already. i changed my ATT log in info as requested. I check my account later that night and see 5 ir more phone lines that dont belong to me but do not show any usage. When i call, or get phone calls from ATT, I dont know who is the scammer or not. Im still disputing ATT over this bill. They are still possibly planning to disconnect my phone even though its been boted ive been scammed and no one at ATT can explain how the hacker was able to turn my phones back on. I suggested they check if they were hacked but they denied. I went into one of the stores to speak to an agent in person tonight. Theh did confirm i was scammed, my account somehow hacked and its been going on the whole time ive had their service which is only about 3 months.

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- Chicago, IL, USA
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Someone came to our door pretending to work for ComEd. She asked for our account number and login information. I told her I would call ComEd about it, and I didn’t give her any of our info.

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- Frederick, MD, USA
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Scammer pretended to be a representative of my utility company and asked to see bills for both my Washington Gas and Potomac Energy accounts. I later received an letter from both companies stating that I requested to switch to a third-party energy supplier by the name "IDT ENERGY, INC"

I have never heard of that company and I certainly made no such request or signed any contract.

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- Hampton, VA, USA
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Two women knocked on my door and told me that they were from Dominion Energy with "the Ion project." One of the women was wearing a black lanyard with the word "Ion" printed on it, but neither women were wearing any other forms of identification. The woman with the lanyard asked to see my latest utility bill and set up an appointment for me to meet with a "representative" who was going to have me sign something that was going to get certain charges taken off of my utility bill. She also said something about me receiving a gift card.

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Got an email from someone who said they were the water department. Said my credit card had expired. Haven't had that card for a long time. Called the city of florence sc. They only use bank accounts. Someone is phishing. Just wanted others to know. 8432297743.

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The scammer got me to say yes a couple f questions.

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- Saint Louis, MO, USA
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Today I received a call a by someone saying they were from the electric company and said I could get $50 off a bill a month. I was told I needed to provide a debit or credit information. I told them to just put it on my statement with the deduction. They then said ok and hung up the call. I knew then it was a scam. After the call ended I called the electric company to verify whether I had $50 off my bill per month, and they said I didn't and to block the number of the caller. 

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- Pflugerville, TX, USA
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A man showed up at our door, claiming to be with ADT security and trying to get us to sign up for “new home owner deal.” Was asking invasive questions about my fiancé’s job, if we are low on money and time being new home owners, when is the best time to stop by and talk with him again. This man would not give his name or an ID or any sort of contact information. When pressed he showed the phone number from ADT’s web page, but urged my fiancé not to call it multiple times, because “that’s the corporate number and they won’t give you this deal.” When my fiancé pressed to say ok then give me your number he still refused and wanted to know the best time of day when we are home. And despite my husband trying to turn him away he tried multiple times to stay. I am very concerned our home is now being targeted for theft.

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- Saint Louis, MO, USA
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On yesterday I received a call by a business pretending to Spectrum that said they there was a program for seniors that could reduce my internet and phone bill. They said they needed me to provide my credit card number and my SSN #. They said they send my equipment and for me to call them once I received it, and they would send someone to install it. My son works for Spectrum so I told him about the program I signed up for, and he said they don't have a program like that, and they also send the equipment with technician who installs it. After speaking with him I realized it was a scam.

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- Grand Rapids, MI, USA
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Received a call from a number unknown to me that I let go to voice mail, number was 313-580-2430. They said it was Comcast/Xfinity and that if I called 855-442-4657 before 5PM my Comcast bill would be cut in half! I called that number and was told that if I could pay $780 that I would not have a bill for 6 months and that after that my bill would be cut in half for the next 2 years. At that point I hung up the phone. I did not give them my account number, but I did give them my home address.

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- Madison Heights, MI, USA
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A couple approached me as I pulled up to my home after getting off work. The gentleman said they were with Consumers Energy and would like to take a look at my account about a credit that could be issued within minutes. Neither the man or woman wore Consumers Energy apparel or had a business card. He was adamant and I was uncomfortable.

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- Knoxville, TN, USA
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I have had two male individuals come to my front door claiming to be ADT and selling me products. The first guy said my mortgage company had sent him, asked me all sorts of personal questions, tried to gain entry into my home. I told him I wasn't interested and he said he would come back another time. About a month later a different guy came to my door with a folder that said ADT. He rang my doorbell and knocked on my door. I was watching through my ring camera and he was trying to cover his face the whole time

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|AT&T|

Billing Decline will cause your service to be terminated

,we can't continue your service.

To continue using our services,

You are required to update your information here.

no-big-silence.com/?MyBill-JNYUWNpY1ps9

`Otherwise your service will be closed.

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Keep getting calls from mlgw claiming I paid too much and they want to give me some of my money back. I know it's a scam because they would never call me and if I paid too much it would be credited to my account but I wanted to report it! 

 

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I got a call from 936-571-1310. I didn't answer there was a voicemail that said Dear Customer, your CenterPoint Energy service will be disconnected due to lack of payment in meter change please visit or call centerpoint at 888-450-3149. Thank you. I called the number back at the 888.450.3149 number and a gentleman answered and I told him my name and why I was calling. I thought it odd because I'm on auto pay and my bill was not due and hadn't received any info but I did have a situation where we got a new bank account recently and my account information was wrong on another account so wanted to verify it was correct. The gentleman proceeded to tell me that the meter is outdated and that they are setting up a new meter an electrical one and that a service tech is coming out today and we owe a new deposit and if I didn't pay the deposit we wouldn't have services until I went to the closest office and verified my security information and made the payment in person. He said that last week they talked to us (no they didnt/ didn't call but needed to confirm with my husband) I asked who they spoke to and if there was an account note and he said no but they we should of received a letter. He asked to verify my address. I stupidly gave it out. I asked again why this was happening and said we didn't get a letter or any communication. By that time I picked up my laptop and started to pull my account up online..bill was $0 no past due/no email notifications. He said he was looking for the closest location for me to drop off the payment. He tried to tell me that the offices were closed due to covid and was trying to find new locations. I kind of got red flags and was worried he might be trying to bate me to go somewhere...I hung up and called my husband who I had been texting and he said to call the number on our account and verify. I did. We found out it was a scam. We do not owe Centerpoint, there is no meter change, and they own the meters there is no service for the address. The person on the phone said that if anyone shows up call the cops..No other personal information besides my name and address were given thankfully but still worried.

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Called about an energy efficiency retrofit company. Said the website was cleancalifornia.dot.gov. But said they were a private company but wouldn't give me any information. They just kept asking me what projects I wanted to do. They got frustrated and hung up because I kept asking for next steps and they just wanted me to indicate which projects I was interested in. So maybe a contractor lead generation.

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I got a phone call from clear rate comm. offering a cheaper phone rate and when i didn"t want their service they told me that they bought out Ziply fiber and that i had to switch to them. witch was a lie. they didn"t buy ouy ziply fiber and i had to sign a verbal contract with them for a year, so i did. I want to go back to Ziply so can i cancell the contract with clear rate

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