Utility 2024 Reports & Reviews

Utility Reports & Reviews (62)

Scammer's phone (585) 233-4874
Victim Location NY 14606, USA
Total money lost $181
Type of a scam Utility

I received a call at around 10am EST on 12/1/2022 from number 585.233.4874 allegedly from Rochester Gas and Electric. I was told by the representative that my electricity would be shut off within 30 minutes due to non-payment. I verified on RG&E's website that my payments were received, yet the representative claimed their records did not reflect this. Under threat that my utilities would be shut off, the representative "Chris Scott" instructed me to make a payment via Zelle.

While going through the process, "Chris" told me to send the payment to a personal account by the name "Express PaymentRGE" at the phone number 717.557.3737 for the amount owed of $181.90 with a notation to the transfer of "payment 181.90 account 318.00". The transfer did not process, however, so "Chris" said I needed to make the payment at a CVS store.

"Chris" texted me from number 915.444.0402 with a bar code that he claimed was linked to my RG&E account. I made the payment to the account at a local CVS (address 525 Spencerport Rd. Rochester, NY 14606). I saw on the receipt (transaction# 3500 5862 3358 0250 49) that this was a money upload to an AMEX card (account 799366870550009950000514285114), but not knowing the process for this type of "payment", I did not stop to think this over carefully. I called "Chris" back at the number he told me to reach him at directly 786.802.5531 to tell him the "payment" had been made.

I only realize, now that I've had time to "read" all the red flags, that I've been a victim of a scam.

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Scammer's address MI, USA
Victim Location MI 48071, USA
Type of a scam Utility

A guy came to my house. Stating he was from consumers energy. Trying to save me money on my bill. Next thing I know my services are changed to spark energy?

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Scammer's phone (330) 740-7593
Scammer's address NULL, NULL, OH, USA
Victim Location TX 77007, USA
Type of a scam Utility

The call came from “First Energy” ID and they were threatening to turn off energy at my pervious apartment. I cancelled my services there so I was worried I was being billed for electricity after I had moved. I moved forward to talk to a representative, and they told me they did not cancel my account on accident and I needed to pay the $370 to avoid being sent to a debt collector, and once a meter reader went out to check they would refund my money. They told me to use Zelle and not put a reason in the box or check the “send to a business box” at this point I thought everything was sketchy and I needed to call my old apartment. They told me if I hung up they would have to report me to a debt collector and this would impact my credit. I still hung up, I checked my old account, saw service was ended months ago and I owed nothing.

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Scammer's address TX, USA
Victim Location TX 77015, USA
Type of a scam Utility

I received a call on my home line today informing me that I need to get in contact with Centerpoint energy I was given a number I asked why and I told me that it was in regards to unpaid bills I told them that I paid my bills buddy urgently requested that I call so I did.

Well I made contact with the person on the other end of the number that I was given it was like a personal attack it was like a fear attack attack on me they were all over me like very aggressively saying that I didn’t pay a bill that I didn’t pay six months and that they sent notices to the home and which I told him all I was not true.

I was very angry with them and express my face like Ohio they were hell on the situation and threatening to turn my services off today and then next it came 30 minutes and so I was really really not sure what was going on but I acknowledge that I pay my bills But I hung up the phone and I gathered all my information and at the commandant I called them back the person on the other hand was very apologetic and explaining to me were he believe that the money customers account we’re going to but not to their bill and that he was going to refer me to a supervisor and they put a stop on the person coming to shut the power off .

The alleged supervisor came to the phone after about maybe 10 minutes and before totally releasing the phone over to that other person the person named Jeff he told me his name was told me too you know good luck at the end of that call and then the supervisor goes on to say something about me making a payment and that’s why I expressed to him that I was not and he asked me again and I said I wouldn’t plan it today tomorrow any other day because my bill is paid up and I had a current bill in front of me that did not show overdue or out of it so the man hung up the phone .

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Victim Location TX 77015, USA
Type of a scam Utility

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Scammer's phone (409) 203-3060
Scammer's website alliedtrust-shipping.com
Scammer's address 609 Main St Ste 5950, Houston, TX 77002, USA
Scammer's email [email protected]
Victim Location TN 37931, USA
Type of a scam Utility

They wanted a wire transfer from me upfront for 25k before shipment. The address on the website is nonexistent when I called the building manager about the suite number. Wouldn't let me come in person to see equipment. Almost got me! This one was pretty good.

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Scammer's phone 888 472 1085
Scammer's website Your family energy.com
Scammer's address PO Box 967, Buffalo, NY 14240, USA
Type of a scam Utility

Gentleman came to my place of business and identified himself as National Grid. Stated that he was investigating abnormally high electric use in the multi unit building I was in. Asked to confirm my account number and told me I needed to sign for permission for him to investigate . 1 week later I received a notice from National Grid that stated that I had agreed to switch my supply to a company I had never heard of called Family Energy. I called National Grid and let them know that I had not agreed to that and that I was staying with National Grid. They stated that it was a popular scam in the area. 3 days later I got a letter from Family Energy stating that I owed them $1500 and if I didn’t pay them within 10 days they would send me to collections.

Beware !!!

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Scammer's address WV, USA
Victim Location WV 25864, USA
Total money lost $845
Type of a scam Utility

They man called my place of business and told my employee that they were shutting my electric off . Since I had a pass due bill I believed him. He told me that if I paid 1384.00 they wouldn’t turn it off. I am pretty good about listen and not falling for this. I let my guard down and fell for it. He told me to send money in a Zelle I sent the first payment 846.00 after it went they I hung up called the electric company said they don’t do Zelle’s. So I called my bank . I had to file a claim and hope to get my money back. I do have his personal phone number and I have a name of Alex Perry. Not sure if it’s a real name .

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Scammer's phone 7139300699
Type of a scam Utility

I received a message on my voice mail from Centerpoint Energy (Devry U-713-973-3234) telling me my bill was delinquent & this was my last chance to make a payment before service cancellation. To speak to a customer service representative.... it's a scam. This scam was reported by Centerpoint Energy in Jan 2021.

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Scammer's phone 2409175144,6172021100
Scammer's address TX, USA
Victim Location TX 77041, USA
Total money lost $1,117.36
Type of a scam Utility

THEY TOLD ME MY GAS (NATUAL GAS ) WAS BEING DISCONNECTED FOR LACK OF PAYMENT... THEY SAID CENTERPOINT WHO I USE HAS CHANGED THE METHOD I MAKE PAYMENTS AND INSTRUCTED ME TO SEND THEM MY 30 DOLLLAR PAYMENT THROUGH ZELLE WHICH I DID FOR 2 MONTHS OF SERVICE THEY SAID I DID NOT PAY TOTAL OF $58.68 THEN PROCEED TO HAVE ME ZELLE THEM A DEPOSIT DUE TO MY ACCOUNT GOING DELINQUENT AND WHICH I DID AGAIN THRU ZELLE SEND THEM $500 FOR DEPOSIT.. THEN THEY TOLD ME THEY WOULD REFUND ME ALL THE MONEY BUT I HAD TO SEND THE WHOLE PAYMENT TOGETHER AS 1 WHICH STUPIDLY I DID... SO I WAS SCAMMED OUT OF $1117.36 AND MY BANK WILL NOT REFUND ME THE MONEY AS THEY SAID THERE WAS NO FRAUD.

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Scammer's phone 336-997-2919
Scammer's website wqa.org
Scammer's address PO Box 24711, Winston Salem, NC 27199, USA
Victim Location NC 27284, USA
Type of a scam Utility

I received something in the mail soliciting free water testing that was not actually mailed. Coincidently we just had water issues from our water provider so I made the easy assumption this was part of the water issue the company had. I tested my water with the test strip they provided and sent in the results via text to the number the scamming company provided. They just called me to tell me the water results were "red=flagged for TDS" total dissolved solids in our water. Then they wanted to come to my home to retest and wanted my wife present as well for any decisions. I asked what decisions as they were simply coming to retest, and the person who came to my home would provide more information then about what to do if the water wasn't good. They said they were APS Labs, an independent Lab performing water testing in the area, but then I looked them up and couldn't find them they said that their website was WQA.Org which also does not appear to be them. I contacted the ScamPulse.com and they said they couldn't locate the business. I believe they are using scare tactics to get homeowners to purchase water treatment that isn't needed.

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Scammer's phone 336-294-4063
Scammer's address Greensboro, NC 27410, USA
Victim Location NC 27410, USA
Type of a scam Utility

Received a phone call from unknown person on September 13, 2022, at 10:32 AM. The caller ID phone number appeared to be a local, spoofed number ending in 4063. A Google search of the number showed it did not come from Duke Energy but an individual. A woman with a foreign accent stated she was calling on behalf of Duke Energy. Said there was a technician in my area, and she could make appointment for a free energy check of my home. Told her to take me off their call list. She wanted to know why. I hung up.

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Scammer's phone 7136592111
Victim Location TX 77018, USA
Type of a scam Utility

called at 4:50 Friday (to make me panic I am sure) and said Centerpoint had dispatched someone to disconnect my service due to nonpayment. I told thm it was an oversight and wanted to check online. I verified online I was not late and hung up.

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Scammer's phone 9713318388
Victim Location TX 77089, USA
Total money lost $171.56
Type of a scam Utility

I received a call from CenterPoint Energy stating my services if I didn't make a payment tonight. So I panicked because the number that called said CenterPoint Energy on my caller ID. He requested payment be send via Zelle so that it can automatically post and so that my services wouldn't get canceled. I sent the payment and after that he requested more money be sent via Zelle as soon as my husband heard the conversation he knew it was a scam and that's when I realized it too. Unfortunately, the money was sent through Zelle and completed and I am trying to dispute it with my Bank.

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Scammer's phone 7132072222,7132072111
Scammer's address TX, USA
Victim Location TX 77584, USA
Type of a scam Utility

Call with an automated message claiming to be CenterPoint Energy telling me my service was going to be disconnected. Told me to press 2 to speak to someone. The guy took my address and name and told me I hadn't paid my bill in months and my gas would be shut off in the next 45 min unless I made a payment. While he's saying all this, I went to my account online and verified a $0 balance. I told him this and he said he would have someone in the disconnection department call me since all he can do is take payments. I called CenterPoint using the number on my bill and they verified my $0 balance and said it was a scam. I checked on Google and the number that shows on the caller ID is a CenterPoint number so it's quite deceiving.

I recalled having gotten the same call on 2 July from a different number (also a CenterPoint number) but when the representative picked up, we were disconnected.

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Scammer's phone 7135853866
Scammer's address TX, USA
Victim Location TX 77388, USA
Type of a scam Utility

It was an automated message pretending to be Centerpoint Energy, threatening to disconnect my service in 30-45 minutes if I didn’t pay a fee. I hung up and verified my account online.

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Scammer's phone 7132072222
Victim Location TX 77379, USA
Type of a scam Utility

phone call from the actual local phone number, which is identical with the correct Centerpoint phone number and started with an automated message that the utility is going to be disconnected due to a lack of payment.

Then a person came on and when I said I want to call Centerpoint utility company to verify as I knew my bills are paid regularely and automatically they hung up quickly. Also, this phone call happened on a holiday (Laborday) on which I could not verify as the utitlity company was closed, but that's another indicator that this was not a real call from my utiltity company as they are closed.

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Scammer's phone 866-587-8674
Scammer's website Www.just energy.com
Scammer's email [email protected]
Victim Location MI 49821, USA
Total money lost $10,000
Type of a scam Utility

Charged for gas, Mi taxes everything that another company supplies and the individual pays normal gas co. Then identical charges to them. Who is doing nothing but collecting your money until you catch it. Normal gas co (DTE) won’t do anything to warn people or stop it. Lost thousands of dollars until we questioned why paying indentical charges to 2 places

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Scammer's phone 13133347578
Scammer's address Marysville, MI 48040, USA
Victim Location MI 48040, USA
Type of a scam Utility

Phone call, August 18, 2022, around dinner time. Male caller identifying himself as "Joel" from DTE energy, requesting a moment of my time to introduce me to a new option for people on the "automatic service interruption plan." Asked me to participate in the alternative energy plan that uses windmills from the thumb (Almont) to provide a percentage of my energy each month for a 3 percent increase in my bill. Actually quoted an "average" of my bill in a way that made me verify my account and address. Wanted me to commit to that program or the program which uses solar and wind power for an additional fee. I asked several questions....does this link us to the solar panel field in Lapeer? When will the program go in effect? How do we cancel? He was very smooth and assuring. Understood my hesitancy and keep talking. Asked me to identify our account and email. Would send information. NEVER HAS, and today is August 26, 2022. I asked person to "call back when husband at home as I cannot make this decision today." Never called back. He asked for our email, address and home phone. Had our bill information. Is this a scam or not?

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Scammer's phone 7183559684
Victim Location MS 39212, USA
Type of a scam Utility

A fake person with a foreign accent claiming to work with ATT/DirecTV stated that her name was Alice Smith. She stated that my account promotions were about to end and she was able to extend an offer that would allow me to keep the same price on my services for 2 years. "Alice" informed me that I needed to pay a $99 dollar processing fee in order for the promo to take affect. I questioned her and asked why and she just simply said its for the promo and that I would receive a credit for the fee on my bill. I did give her an E-Check, but asked my son-in-law that works for ATT and he stated that ATT/Direct does not charge a processing fee for promotions. I called back and Alice answered the phone and asked her for her company address and she hung up the phone.

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