Vurane Reports & Reviews

Vurane Reports & Reviews (36)

Scammer's email V vurane
Country United States
Type of a scam Online Purchase
Initial means of contact Website

I ORDERED THIS,THEY TOOK MY MONEY, I'VE SENT EVERYTHING, IT'S WRONG,NO REFUNDS NOTHING.MY GMAIL IS [email protected].

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I ordered a rc controlled skip loader that was supposed to be able to dig and lift rocks etc. what they shipped was a little plastic bull dozer. Not what I was supposed to get. They told me I could return it but the cost to return it to Columbia was almost as much as I paid for it. They told me I could keep it and they would give me a gift card in the amount of $35 to spend in their store. Never received the gift card even after several attempts by email. Just as well as I wouldn’t want anymore of their cheap junk anyway. If you’re smart you’ll steer clear of this scam site. Wish I had seen these complaints before I threw my money away.

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Country Colombia
Type of a scam Online Purchase
Initial means of contact Not applicable

The glowing stones they sell do not glow as advertised in the picture and returning to Colombia is on my cost which is more than the purchase price, hence a non sense option.

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I want to cancel my item before my 24 hrs is up does anyone know how to do this I ordered something just didn't feel right they weren't commenting me back so I deceided to look at reviews couldn't find them on their website so I went digging and I finally found these 31 comments wish I could have found out before I order anything I want to cancel my order

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Bought a wood repair product from them. After 3 weeks I hadn't received the product and emailed them to cancel. They said it would arrive in the next few days. They said it was too late to cancel but a return could be started when the product arrived. 5 weeks later I still hadn't received it! Tried to cancel again. They wouldn't but finally the tracking info said the package was on route. I got it soon after and the product was in terrible condition. I attempted to start a refund. I sent pictures of the wrecked package. But in the end returning it meant I would have to spend money to ship the product to Columbia! I told them I wasn't spending money to ship this wrecked product back. They said this was their required protocol for a refund. They also said shipments can't be canceled 3 weeks or 2 months after purchase. Purchases can only be canceled 24 hours after purchase! So once you make a purchase you have no recourse to stop the purchase no matter how terrible the experience or product is. Even if they are in any way a legit company, this company does not care about its customers.

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I totally understand I ordered an AC unit and they have told me that it was coming they lost my ticket I don't know how many new tickets were made and then they sent me that I got a refund I should have it and this was days ago now I'm still waiting there is no one able to help me I've sent an enclosed all the pictures of everything they said it's not right I ordered something I should have gotten it they sent me an email saying that they gave me a full refund they didn't so I screenshot everything and posted it.

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I bought a pair of dog shoes from them. I measured my dogs paws exactly as they said and they are 2sizes to small and they said return them but it is to expensive to ship back they want to give me 9 dollars to spend on there website but I don't want that I want my 23.91 back. I will never buy anything from them again.

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08/04/20 It is definitely a fraud company, they are selling. I received my packet "fix it" after a month, I got a very old broken package, obliviously this Vurane is buying old staff and re sell them as new. They told me if I want my money back I need to send the item to the manufacture company in Colombia, but because they know how expensive the international shipment they can can give a $7.00 dollars back. Im going to dispute this with my credit card company.

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I have not received one order that I was charged for over a month ago and supposedly shipped. Nowhere to be found. I am attempting to return a defective item and have had no response after their initial contact about 3 weeks ago. I spent 1.5 hours on the phone, on hold and have sent 2 more emails.

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Do NOT order from this company. I ordered an item 3 months ago and still haven't received it. Every time I inquire. I'm told it shipped out that day. The product comes from overseas (or I shoukdcsau doesn't come). They refuse to give me a refund and I really have no recourse ad the money was paid through my bank months ago. This is a SCAM!

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This place is a fraud. Still haven't received my order after months. Claims the pandemic is to blame. Also ordered a pin pointer. They show pics of a Garrett AT pin pointer (along with some other non Garrett pics) which is also fraudulent. It's the cheap knock off but I realized that since authentic ones are 6 times as much. BEWARE!

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I’ve been waiting 2.5 months for a tiny toolkit now. Tried to cancel it the day after I ordered it because I decided just to pick one up locally, I couldn’t wait for it to ship from China, they said it had already shipped and they were unable to cancel it(even today 2.5 months later my tracking number says it’s in preshipment still). I consider that 30$ lost.

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Scammer's phone 1(786)796-1383
Scammer's website Vurane.com
Scammer's address Not sure but package came from KY
Scammer's email Support @vurane.com
Country United States
Type of a scam Online Purchase
Initial means of contact Website

Ordered a product for 29.95 in March. After several emails about delivery they emailed nasty response blamed pandemic and coming from over seas. 4 months later I get a dollar tree item from Kentucky.

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Same here. I ordered the Garrett pinpoint metal detector
In March 2020. I emailed several times as to the where-about's and also got nasty emails back. Accusing me of turning them in when they are working hard during the pandemic. Blaming everyone but themselves. Told me to learn how to use computer to see tracking number cause they could so why not me. Finally yesterday 4 months later a cheap dollar tree pinpointed showed up. Sent from Kentucky. Not over-seas like they told me at first. They are scammers.

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Ordered a pinpointer (Garrett AT) over a month ago and still haven’t received it. I know it isn’t a genuine Garrett according to others who have ordered it even though the one pictured on their site shows a genuine one. They have sinced changed the pic to a knockoff but not before I purchased it. All the tracking shows is that USPS is awaiting item. I won’t buy anymore from these clowns and I will file a complaint with the BBB and Consumer Protection. They need to be put out of business

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Scammer's phone 1(786)796-1383
Scammer's website Vurane
Scammer's address Gould st,STE R Sheridan Wyoming
Scammer's email Support @vurane.com
Country United States
Type of a scam Counterfeit Product
Initial means of contact Website

Company sold me a product,which on their website showed pictures and images and full item description for a garret a/t pinpointer,when I finally received products they were cheap knockoffs and not the garret brand,sent them a email and they offered me 17% discount on my next purchase and told me they changed the misleading ad on their site,I have pictures of their site that I ordered from my original purchase .in those pictures they show the garret brand and all of garret’s pictures and item description,I am gonna contact BBB,
My local district attorney’s office fraud dept.and my credit card company fraud dept.after the 4th of July holiday

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They got me for almost 60.00 and they sold me an item,garret a/t pinpointer and sent me cheap knockoffs and Items were missing parts,I’m contacting BBB,my credit card company,and possibly my local district attorney’s office, on Monday after 4th July about this company I would hope everyone else take the time and do the same!

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Order a HDMI cable $23.90 on Jun.11th, and finally received a defected cable( never work) 3 weeks later, the return address gave by Vurane doesn’t even accept by USPS. File several complains but no response. This ugly company shouldn’t exist.

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Initial means of contact Not applicable

I'm a very frustrated customer and share the sentiments of all the other's that are exposing this company ("Vurane") is a scam, they're fraudulent, [censored] I made an order a month ago and like the others I haven't heard anything reasonable, my next step is a fraud claim to BBB please read reviews scam scam scam 23.00 contributed to the scam company Vurane Robert 2nd complaint.

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I purchased Fix It Wood Scratch Repair Spray × 1 for 25.00 and received a tracking number just like everyone else on this board. My item was purchased on 5/25 and today is 6/28 and I have not received anything. I keep getting a email reply from Jenny R from customer service that the product is in route, but it never arrives and can't be tracked. They are definitely scammers.

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I ordered my glow rocks 6/16/20 and got a tracking number right away. However I've checked it a few times. I've called sent emails and nothing just keep getting coupons for there website. Finally realized they were a scam and looked at there Facebook and Instagram page. They need to be shut down asap