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Vurane

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Vurane Reports & Reviews (36)

I ordered my Glow Rocks from Vurane.com via website May 13, 2020. It's now nearing the end of June 2020. I have been calling the company ( No One Never Answer the ph. You are on hold for 15 to 30 mins or more I have called several times no answer. So I went to their website to lookup my order to no answer, so I emailed them with my order # 8 to 10 times they give me the same answer with a ticket # they say due to cov19 orders have been delayed. As of yet I have Not Received My Order .I see now I'm Not the Only one that have Not Received their order, other people have this same experience. I see this Website is a Scam Please Do Not Order from this company they cost me $51.73 for the Glow Rocks pebbles I ordered but Did NOT receive after several attempts to contact Vurane WITH NO ANSWERS AND NO PRODUCT! (SCAM COMPANY BEWARE)

+2
- Stockbridge, GA, USA

I ordered my product Glow Rocks from company Vurane online. After a few weeks went by I emailed the company asking about my product when should I receive them. I ordered my Rocks May 13, 2020. They sented me 10 different emails about my request of delivery. I gave my order # and date when I ordered my Rocks, I tried several times to call the keep u on hold for a long time until u decide to hang up and try later. They email on about the reason your order is being delayed. I think it is a computer generated answer. June is now ending and I Still do not have my product that I paid for. Even after several complaints to the company. However I see by the reviews I am not the only one with this experience. Several other people has the same issue with this company. (No Product) this company Vurane is a online order Scam)

+2

Ordered a blade for weed trimmer on April 24. They send a link to track that wants you to load 17 apps to your phone, then if you finally get any results, tell you that the order is in U.S...weeks ago. I could have walked across the country by now. They try to make you think product coming from Australia, but it is shipped from China. When you contact them, you get long rambling letter about how sorry they are from "Jenny R." And still no product. So disappointed and angry! Is there anything to be done. I just cancelled order, but doubt seriously if I will see any refund. Will notify bank in morning.

+2

Vurane NEEDs to be Exposed for their Fraudulent behavior with online orders

its been a month in half havent got my package

+2

I ordered from Vurane on 4/17/20 a no touch thermometer $72.95 it's now 6/16/20 and still no package. I contacted them and they sent me a message that said it was some kind of problem with the shipping and I could expect my package in 6 to 9 days if I didn't get it contact them again. I tried to contact them and this time no answer.

+3

They need to be Reported to the BBB WE ALL SHOULD DO THIS!

Non touch thermometer does not work. Too expensive to return. Company only offers $20 credit in their store. I want my $45 back. I don't believe this product was ever built to work. Feels like a big scam on a product related to covid 19. SCAM!

+3

Ordered May 4th and have not received as of June 13th. Total scam! This is the email I got back from them:

It is a pleasure to serve you.

I am really sorry but i can not help you with that due that the item is already in transit and there is no way to cancel it at the moment, if you wish we can start a "return and refund" process once the item has been delivered.

Your order is currenly being processed through the distribution center according to what the carrier has informed me and it should be dispatched to the airline haul very soon, i hope you can forgive us for this delay and understand our situation, this delays are caused by this sanitary emergency and it totally goes out of our hands.

Regards.
Get 17% Off your next purchase: use code THANKYOU17 at checkout. Redeem code here

-Jenny R.
Customer support
[email protected]
https://vurane.com

+4

DO NOT PURCHASE FROM HERE- They will take your money, create a shipping label and that is the end of the road- you never receive your product, you never recieve your money back and good luck getting ahold of anyone that will solve your issue- biggest scam

+4

I see I am not the only one that fell victim - they take your order, take your money, create a USPS label and that is the end of it- they never ship your product, can't get ahold of anyone there- Something needs to be done to put them out of business- they have a facebook page, they have a website- too many people falling victim- could kick myself for not investigating further before purchasing- lesson learned but vowed to do everything I could to prevent others from losing money

+4

Terrible. I had the same experience as everyone else. Placed an order and now I am 6 weeks in without receiving it. The tracking information says the same as everyone else “label created” there’s no additional information. Then upon contacting them they sent they nastiest email in reply. The email said “there is no need to imply fraud! We sent you the information for tracking. Since you won’t read it , here it is again”. that was the response when I said “hey, it’s been awhile and the tracking information isn’t available. Can you please check if you’re able to see an issue on your end, Thank you! ”.
I never said fraud but I guess that’s something this company hears very often.

+6

This company is fake. I ordered something from them. After a few days, they told me it had shipped and even supplied a tracking number. Every time I clicked on the tracking number, it said, "Label created, not yet in system." After another week, I tried contacting them but kept getting auto-replies. I finally filed a dispute with my bank and got my money back.

+9

I ordered a product on May 18, 2020. For the past week, I've had a tracking number that continues to say, "Label created but package hasn't been shipped." I think I've been scammed.

+9

Ordered from vurane on 4/12/2020 & it’s now 4/21/2020 still no package or can’t be tracked

+8
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Vurane Contacts

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8345 NW 66ST. # D1104 Miami Fl. 33166

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vurane.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Vurane, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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