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Wayfair Impostor Scam

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Wayfair Impostor Scam Reports & Reviews (20)

• Dec 19, 2024
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Never received items
Furniture purchase

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- Weirton, WV, USA • Dec 19, 2024
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Saw an infrared heater online place the order they charge my card I never heard from them again I tried emailing them to no avail

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- Oxford, MI, USA • Dec 18, 2024
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I had been searching for shoe storage options online. I saw a "Wayfair" ad pop up on either Facebook or Instagram for a Black Friday sale on a shoe storage rack at a very discounted rate. Being around Black Friday, unfortunately I did not think any fishy about the steep discount. I clicked on the ad and it took me to a website that appeared to be Wayfair from the logo and branding. I purchased the item with my debit card and got an email confirmation immediately that my order was placed. Later I received a second email that my order had been shipped and had a tracking number (from a non-standard carrier). Both emails had Wayfair logo and branding so I did not even think to check the reply to address. The tracking did not provide an eta, but gave a status. I monitored over the next few weeks until finally it showed delivered on 12-16-24. When nothing was at my house, I looked all around and even asked neighbors. Then I went to reach out to customer service and realized that the "customer service" email was not Wayfair. I emailed them anyway, but no response.

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- Port Townsend, WA, USA • Dec 16, 2024
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While scrolling on facebook a WAYFAIR (imposter) ad popped up offering bookcases I had been looking at on the official WAYFAIR site for a drastic discount. I paid $39 ea for 2 and screen captured the transaction. A week later I had no confirmation, no product delivered, and when I logged onto the official WAYFAIR site, there was no record of the transaction. I reported it as fraud to my credit union and had new debit and credit cards issued. When I call the phone number that shows up for the transaction noted as ROMORYXMSUSD 562-351-6581, I just hear " The person you are calling cannot accept calls at this time. We're sorry for any inconvenience that this may cause.

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• Dec 15, 2024
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Wayfair Scam

During my attempt to order a light-up make up vanity for my friends daughter for Christmas, apparently a scam company used a Wayfair look alike website, but I never received a follow up email, tracking information, or anything.
It appeared on my bank account as Romoryxmsusd with phone number 562-351-6581 for $49.90 (the 'Black Friday' price).

While trying to get tracking information I saw where the status said "shipped" but that was the end of it.
I am going to dispute the credit card transaction with my bank.

I still want this item. I think my local Home Depot carries it, but their price is $249.00. UGH!

Please let me know if you know of a way to resolve this issue.
WAYFAIR IMPOSTER SCAM
WAYFAIR IMPOSTER SCAM

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• Dec 17, 2024
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This happened to me I ordered on black Friday a shoe rack that closes for my husband and the same charge went on my credit card as well attempting to dispute the charge.

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• Dec 13, 2024
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Placed my order believing it was Wayfair I was dealing with. Never received products ordered believe it may be a site mimicking Wayfair now I am out my money and don't have products ordered. Can access order number like actually Wayfair and it says shipped, but again never received. On account it states that it is Romoryxwsusd who took the money from my account not Wayfair.
Wayfair or not

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- Brighton, MI, USA • Dec 13, 2024
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Website was made to look like Wayfair and included logos. After purchase I noticed actual website was wayday. Way fair does have Way Day sales. Wayfair shows I did not make a purchase. I have not received any verification or contact regarding the order. Appears on bank statement as ROMORYMSUSD STERLING CO

Dollars Lost

$46.45

Targeted Person's Location

MI, USA- 48116

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• Dec 09, 2024
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They used a wayfair look alike website, but never received a follow up email or anything for a light up make up vanity I order for my daughter for Christmas. It appeared on my bank account as Romoryxmsusd with phone number 562-351-6581 for $49.90

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- Tallmadge, OH, USA • Dec 03, 2024
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I compared with another Wayfair site 11/18/24- everything the same, (about, contact info, company history, policies, “trusted” verification, etc…so I assumed it was Black Friday special page. Day deliver due I checked and said it was shipped. 11/25 began getting texts from bank re: attempted charges - 5 attempts for Facebook purchase of $159.+ . Bank denied purchases. I cancelled credit card and filed dispute over original charge. When I tried to access website, I could not login under my name. The site was still up but all the information had changed and there was no phone number, email - no way to contact them. Bank is investigating but do not have final report from them.

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• Nov 27, 2024
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I bought a dresser off a website disguised as Wayfair but is actually a scam. The number behind this scam is (562) 351-6581

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• Nov 26, 2024
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I ordered a dresser from Wayfair, and apparently I was on a scam website. The charges that came through on my credit card were to: ROMORYXWSUSD, I have included the charge on my credit card account and a picture of my internet history. When I went to check on the dimension of the dresser today, there were no orders on my account.

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+3
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- South Lyon, MI, USA • Nov 21, 2024
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Low price on pair of patio chairs.

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- Redford, MI, USA • Nov 08, 2024
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Bought a chest on a website that pretended to be wayfair on facebook. After I did not recieve the item after 3 weeks, I call wayfair, and they said that it was not one of their order numbers

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- Hickory, KY, USA • Oct 30, 2024
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They used a wayfair look alike website but I went back and looked and the website was not the wayfair site. I paid $56.98 for a dresser and didn't receive it.

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+5
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- Hamilton, OH, USA • Apr 10, 2024
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I used a Facebook ad from a website posing as Wayfair. It looked like the Wayfair website so I trusted it. I paid 25.68 . The site got all of my information . My card info and address. It took the money out right after purchase then I received an confirmation email with a supposed tracking number . When I clicked on the tracking number it couldn't find the page. Then I noticed that the email wasn't from Wayfair customer service. It was from service @vip.shopconfirmation.com

I froze my account and sent for another card and reported this incident to my cardholder and bank. But they also have my address, email ,and phone number. They had a whole website that looked exactly like wayfair and had things cut down in price in a spring savings sale. It was a Wayfair site . Then I downloaded the Wayfair app to compare prices and the Wayfair app did t have a sale on that item and it was 100's of dollar more than the price I paid. That is beyond concerning and terrifying in itself. What a nightmare!

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- Sparks, NV, USA • Jan 01, 2024
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Was on Wayfair and ordered stuff and Dotcom products, American companies and it showed other products and I clicked on it and ordered it thinking it was part of the American company and then I got a tracking information from China and I knew I wouldn’t get it until after Christmas. I kept checking the tracking and it said I would get it delivered December 27 on that day I got a tiny cheap rubber keychain from Africa that said baby and the customs form said it was clothing for $12.00.

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- Alliance, OH, USA
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The scammer pretended to be Wayfair. It used the Wayfair logo on their ad and the Wayfair logo on the order confirmation. When I did not receive the merchandise, I called Wayfair and gave them the confirmation number. Wayfair said this was not their number, and they do not put ads on Facebook because scammers were using them as a front to scam people. Everything about the ad and the confirmation looked exactly like it had come from Wayfair. I trusted the site because I had bought directly from Wayfair in the past. The scammer gave a "help" email for questions...it was: [email protected]. I sent an email and they said the product would be sent soon. That was Sept. 19th.

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Ad on Facebook marketplace saying that Wayfair was closing. My family member tried to make purchases but the payment did not go through. The website was not part of Wayfair.

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Ads from Wayfair for clearance furniture on Facebook marketplace. Taken to Wayfair looking site. Received order confirmation. No further tracking number. No response to reaching out. No product arrived

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