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Xpluswear.com

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Xpluswear.com Reports & Reviews (5)

- Savannah, GA, USA • Jan 08, 2024
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Dear customer,

We apologize for any inconvenience this may have caused. We apologize that maybe your package won't arrive in the time you expected.

For your convenience, we have enclosed a screenshot showing the latest update on your package.

You can also trace your package update here.

Tracking #: YH23122101081SZ

Tracking link: https://t.17track.net/en#nums=YH23122101081SZ

We understand that waiting for the package to arrive can be frustrating, but the shipping time is normally ranged from a week to 3 weeks after the warehouse has sent out the package. We kindly ask for your patience during this time and appreciate your understanding.

If you have any further questions or concerns, please do not hesitate to contact us. We are always here to help and we sincerely hope that your order arrives soon.

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• Aug 17, 2023
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I ordered a jumper, which had many positive reviews. It arrived late and looked nothing like the picture. The material and size were completely different than shown. Customer service is a joke, and after responding to their request for a picture of the item I wanted to return they offered me 30% of the item's cost. This company is a SCAM!

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- Jackson, MI, USA
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They are advertising clothing with pictures they are stealing from other companies and then delivering a knockoff/low quality version that doesn’t look like original and then only offering a fraction of what you spent when asking for a refund.

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Company is a scam. I wasn't provided a tracking ID. I placed an order in May and I still have not received my items in August. They provided a bogus shipping tracking ID to paypal, not items arrived.

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They take your number and failed to deliver the product within 3 to 5 business days and they don't give you a confirmation number when your order when you try to reach out to them via email no one ever responds to your request I'll try to get my money back eight times now and no one will respond and there's no telephone number to.

Note from ScamPulse.com of Greater Hampton Roads, VA: Better Business Bureaus handle consumer complaints for businesses located in U.S.A., Canada, Puerto Rico and Mexico only. To file a complaint on an online business located in China or another foreign country please visit https://www.econsumer.gov. 

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