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Unfulfilled Online Order

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Unfulfilled Online Order Reports & Reviews (258)

- Rancho Palos Verdes, CA, USA • Jan 09, 2024
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I ordered a product online from the scammer. they immediately charged my credit card without any information that the product had been or would be shipped.

I complained and asked for a status regarding shipment and got no response. I then immediately sent an email cancelling the order, as there was no on-line way to cancel the order on the website. I then filed a credit card dispute with my issuer, Citibank. Citibank dutifully contacted the scammer multiple times, but reports back the scammer will not respond to them. I followed up again by email with the scammer to ask them to confirm they never sent a product and the order was cancelled, but they take no action.

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- Albuquerque, NM, USA • Jan 08, 2024
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I received several ads on Instagram for this product, so I went to the website to order. The website looked legit and allowed me to use PayPal. I did receive a fake shipping confirmation, but noticed the tracking didn’t make any sense and was clearly fabricated. It’s been over 3 weeks and I haven’t received the item. Also, when I tried to contact the company on Instagram and the website no one replied.

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- Rose Creek, MN, USA • Jan 08, 2024
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Cabrexa was advertised online on Facebook. They were selling furniture covers. I ordered chair covers, paid $53.83 by credit card on November 6th, 2023. My order never came. I wrote and wanted my money back, they responded twice saying it was coming, but it never did. Now they don't answer my emails.

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- Northridge, CA, USA • Jan 08, 2024
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I ordered a product online from MyHeroCards. They processed the order via credit card. They sent me a tracking number. After a few weeks I was notified that the distributor couldn’t deliver it because of a bad address. I contacted the distributor, gave them the address, and they said they sent the product back to MyHeroCards. I contacted MyHeroCards and they said pay $10 to have the product reshipped. I paid it, and the same thing happened. Distributor said they couldn’t deliver. I then noticed that their customer service team stopped replying to my questions. They seem like a fraud company. I looked up reviews on this company and many people had the same experience.

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- Gueydan, LA, USA • Jan 06, 2024
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I ordered a cover for my recliner. My credit card was charged 58 on November 3rd. I received a verification of the order and tracking information The tracking was from China. The package has never moved and I never received it. Because of the time lapsed I'm sure that I can't retrieve my money but hope to warn others about this company.

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- Timnath, CO, USA • Jan 06, 2024
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I ordered a flow hood form this company in October. The sent a email saying my unit will be ready mid December at the latest. I emailed them on December 14, 18 then finally January 4 with no response until I told them just cancel my order because they haven’t gave me any sign of when it’s getting done. They then started responding saying there return policy is only for 48 hours after ordering and I can’t get my money back and I need to go to the bank. So now they are not send me my money back or the product I paid for and when I contect them they say it’s “Harrassment”

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- Austin, TX, USA • Jan 05, 2024
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I was searching online for a particular shoe and their website came up in the Google search. I made the online purchase on November 16, 2023. Approx 1 week went by without a shipping notification, so I checked the order status and the order was still in Processing status. I attempted to contact them via their online chat, but did not receive a reply. I emailed their support multiple times without any response. I attempted to find a contact number for them, but have not been successful. They have charged my credit card and still as of today, January 5, 2024 I have not received the shoes nor a response, plus the order is still listed as Processing.

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- Meridian, ID, USA • Jan 03, 2024
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Saw ad on Facebook early November 2023 from Macy's that looked VERY genuine; when I "replied" to a fake email I set up the email WAS Macy's. So, I ordered item (human dog bed), received emails from a China address showing tracking information which was fake. Working with my bank to see what recourse I can pursue with the little amount of info on the transaction annotated by my bank: 13 Nov 2023 - withdrawal by XZQU2EIYFP12AXX BY DRESSISTADREAMS DRESSISTADREACOUS

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- Spokane, WA, USA • Jan 03, 2024
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Discount Harley Davidson clothes and products. Payment showed up in bank account as dressistadreams.com, Fort Collins CO. 18780327

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- Scottsdale, AZ, USA • Jan 03, 2024
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Placed order, business said design review would be available in 4-8days, no response, I sent two email inquiries, still no response. It has been 6-8 weeks

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• Jan 02, 2024
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Ordered 2 slip covers from this website on Oct 1. When asking for an update on my order I would either get no response or "it will ship this week". It's been 3 months and still no sign of my order.

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- Huntsville, AL, USA • Jan 02, 2024
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Company advertised slip covers. Advertising emails only sent for 2 weeks after purchase. Company ghosted contact attempts as of 2023 despite polite interaction

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- Spring Hill, FL, USA • Jan 02, 2024
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I placed 2 orders within minutes of each other. I recieved confirmation emails on 11/30/2023. Their phone number is fake, no emails get answered, and their live chat dies nothing.

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- Philadelphia, PA, USA • Jan 01, 2024
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I ordered the sneakers in nov 15 2023 and still haven’t received them. I’ve read other reviews on trust pilot and they are saying the same thing I’m going through “ their package is stuck at a facility in New York.

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- Pleasant Shade, TN, USA • Jan 01, 2024
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Thought this was for really discounted Bath and Body Works items. Ordered several items to find out it was a scam.

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- Barstow, CA, USA • Dec 31, 2023
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Advertised in Facebook, ordered through Olev website and there was NO Delivery. provided a fake Tracking Number. Posing as a US Company but all information leading to. Canada. Refuse to provide a refund or replacement.

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- Martin, TN, USA • Dec 31, 2023
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Order product through link on tik tok. Never received it or tracking info. Infinity Game Board. Said was shipped, no way to verify, and it should have been delivered already

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- Knoxville, TN, USA • Dec 31, 2023
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Purchased from an Instagram ad, a company that would take a photo that you submit, and embroider it onto a sweatshirt. I ordered two for christmas gifts, never received, company replies with only generated emails.

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- Clearlake, CA, USA • Dec 30, 2023
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I was scammed by a sponsored ad on Facebook selling Pandora Advent boxes for Christmas. I ordered two. I received payment confirmation immediately, but had to press for tracking information. Tracking showed the package delivered, although it was not received, and the ad disappeared from FB. The phone number provided gives a fast busy signal. The seller did respond to a text message; asking me to check with neighbors. A lost and missing mail inquiry was requested through USPS. USPS discovered the tracking number given was addressed and delivered to someone else in another city. I’ve not received my purchase and the seller has not responded to my request for replacement or refund.

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- Cassville, MO, USA • Dec 29, 2023
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I ordered two personalized sweatshirts for Christmas. They never came. They charged my account. I can't find a phone number for them.

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