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Unfulfilled Online Order

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Unfulfilled Online Order Reports & Reviews (258)

- Mountain View, WY, USA • Dec 18, 2023
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I ordered a hat and never received it. I feel so stupid.

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- Morris Plains, NJ, USA • Dec 18, 2023
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I ordered from this company and was supposed to receive a proof of the print that would be on a sweatshirt in 2 to 4 days. I ordered on November 28 and have yet to receive the print. I emailed twice and have not heard back, except for an automated reply. I am getting frustrated and want to know what is going on with my order and this company.

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- Jefferson, PA, USA • Dec 18, 2023
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They offer for you to send a picture of your pet and have it stitched onto a piece of clothing. Send them a picture and pay for it and you receive nothing. No response to contact. No product no refund nothing. 100% a scam. Their Facebook is flooded with people having the same problem being ripped of for a heartfelt Christmas gift.

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- Greeley, CO, USA • Dec 18, 2023
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I thought it was a legit site they used amazon inc so i believed it i lost 69.00 dollars i have messaed them no answer

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- Holbrook, NY, USA • Dec 18, 2023
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Placed my apparel order 11/29. I have not heard back since. I have reached out to the company three times for an update and have not heard anything.

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- Rawlins, WY, USA • Dec 15, 2023
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Placed an order for two pairs of shoes, petticoat, and dress in early November. Did not receive confirmation email or tracking information. Order confirmation page said to track shipment through the Shop app but did not give a link or any way to do that. Finally received the shoes 4 weeks later but no dress or petticoat. Began messaging the company, *finally* received a tracking number for the partial order I had already received. Then they said the petticoat I ordered was out of stock… which was the first time they mentioned that. At this point we’re 5-6 weeks into the process… STILL haven’t received the dress and they won’t answer my messages anymore. Totally scammy and really frustrating.

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- Hampstead, NC, USA • Dec 15, 2023
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Ordered and purchased merchandise from an online vender and any attempts to find out the status of an order is not communicated. Emails are not being returned and no phone number available

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- Barnesville, GA, USA • Dec 15, 2023
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I ordered a Christmas tree on an advertisement on Facebook. I immediately tried to cancel the order. None of the emails or phone numbers provided on the website worked. I disputed with my bank who temporarily credited my account back. But this dressitsadreams website that charged my account provided a tracking number (which doesn't track) and a sheet that said it delivered to my house. I NEVER received ANYTHING from them.

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- Bath, ME, USA • Dec 14, 2023
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I ordered three custom sweatshirts from JustLyne. They have not gone into production and they will not return emails or calls. Not issuing refunds on orders they cannot deliver on.

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- Herndon, VA, USA • Dec 14, 2023
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Instagram Ad. Placed order via website https://justlyne.com/ on 11/30/23. received automated email invoice from [email protected] with instructions "You should receive an email with your design within 4 to 8 business days so you can give us feedback. Once it’s approved we will ship it to you.". I sent follow up email on 12/12 asking for status. Received automated email from [email protected], but no further response. Follow up email sent 12/13. No response other than automated reply from [email protected]

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- Sulphur, LA, USA • Dec 13, 2023
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I ordered a playground set off their website. I recieved a conformation email shortly after but never received a tracking number or shipping date. Ive tried emailing them with no response and called them but the number doesnt work. I ordered on nov. 27, 2023

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- Plainfield, IL, USA • Dec 13, 2023
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I placed an order on 11/28/2023 for customized hoodies and received a confirmation email that my design would be ready for review in 4 to 8 business days. On 12/11 and 12/12 I reached out via email to check on my order status and received no responses. I found their Facebook page and also reached out to them through Messenger on 12/12 and received no response. I tried calling their business number listed on their website but the call fails every time.

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• Dec 11, 2023
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The business posted photos and videos online as a marketing campaign before holidays. After purchases the company claimed it would reach out within 1-2 weeks to go over the customization but never reached out. The business then stopped posting and responding on social media.

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- Somerdale, NJ, USA • Dec 11, 2023
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I purchased a Savannah Swing Set from the site pansgear.com on 11/30/2023, and received a confirmation email for my order. I never received any shipping information following my order I attempted to contact them via the web AI system they use but never received a response. I tried the phone number but it is not a functioning line. I notice today that the money appears to be, being refunded to my account and is currently pending, but I still worry that this was a scam. Please look into this site so no one else falls into this scam.

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- Reading, PA, USA • Dec 11, 2023
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Order placed 11/23, website indicate a file for review would be available within 4-8 business days.

12/5 customer sent email to inquire about file and order status, autogenerated reply received

12/10 customer sent 2nd email to inquire about file and order status, autogenerated reply received.

Multiple attempts to call the "business only" phone results in a busy signal.

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- Forney, TX, USA • Dec 08, 2023
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Purchased a swing set. After a few weeks, I tried to follow up with the seller and could not get in touch. According to the tracking number the shipment was delivered. Per the carrier the item was delivered to different location other the ship address provided.

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- Harrisburg, PA, USA • Dec 08, 2023
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Saw an instagram ad. Went to their site, ordered a t-shirt. Got an email acknowledging the order. A week or so later, I followed up via email b/c I hadn't heard anything. I was told the item would be shipped within a week and I would get a confirmation number and tracking number. Never received it. I sent two more emails and messaged them on Facebook and got no response. If you look at their Facebook page, you'll see others have had the same issue. I wish I had seen that before ordering. https://www.facebook.com/authenticbandmerch/about

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- Defuniak Springs, FL, USA • Dec 08, 2023
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I saw an add on Facebook about a sale on macyhousesale for a closeout on this in the picture and ordered it but haven't received it and can't get an answer

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- Iron River, WI, USA • Dec 07, 2023
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Ordered two sweatshirts through the JustLyne website using a credit card. No response and not available through phone or email.

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- Elgin, IL, USA • Dec 07, 2023
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I did some research but thought they were a reputable company. I was wrong. I ordered 2 personalized sweatshirts and have not heard back from them.

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